Operations management Flashcards
Operations objectives can include?
Efficient means of production, Minimise waste, Ensuring quality standards are met, Minimising costs of each phase.
Technology development includes the following strategies;
Automation, CAD,CAM,CIM and website development
Materials Strategies include the following strategies;
Forecasting, MPS, MRP, JIT
Quality strategies?
QA, QC, TQM
Waste minimisation strategy?
Lean manufacturing
What is an input?
Materials, resources and parts required to make a product.
What is a process?
Transformation of the inputs into final product (output)
What is an output?
The final product.
What is the triple bottom line?
A business measuring its economic, social and environmental performance.
What is CAD?
Computer aided design, a computer program that facilitates creation and modification of design.
What is CAM?
Computer aided manufacturing, Use computer software to control and manage manufacturing machinery.
What is CIM?
Computer integrated Manufacturing, a combination of CAD and CAM
What is forecasting?
Refers to the materials management strategy whereby using past patterns for production, future uses of resources are predicted.
What is MSP?
Master production schedule, A statement of what the business intends to produce, the quantities and over a set amount of time, taking into account foretasted customer demand and production costs.
What is MRP?
Materials requirement planning, Computer based inventory management system.
Similarities between master production schedule and Material requirement planning?
Both are planning tools that are used to make the materials planning process more efficient.
Differences between master production schedule and material requirement planning?
MPS focus on what the business intends to produce , quantity and when production will occur. MRP focuses on the materials a business intends to order to meet its production requirements.
What is TQM?
Total quality management, is a holistic approach in an ongoing organisational wide commitment to quality this is applied to every aspect of the business.
What is lean manufacturing/management?
Lean manufacturing/management is a systematic process for the elimination of waste that involves taking out all aspects that do not add value to the end product, only consisting of what is appealing to the customer.
Principals of lean manufacturing? (Hint: P.O.T.Z)
Pull, One piece flow, Takt, Zero defects
What is Takt?
Takt is the maximum amount of time in which a product needs to be produced to satisfy customer demand. (continuous flow)
Global sourcing/Global considerations?
Global consideration is the global sourcing of inputs. Selecting and sing suppliers form an overseas location for the most cost-effective resources/inputs.
Issues to be addressed in global sourcing;
Labour costs, environmental impact,exchange rate, tariffs, Location of overseas suppliers.
Global outsourcing
When part of the business’s operations are transferred to an external person or business. E.g. Telemarketing
