operations Flashcards

1
Q

free float

A

Next task EST - this task EST - Duration

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2
Q

total float

A

This tasks LFTs - This tasks EST - Duration

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3
Q

Program Evaluation Review Technique (PERT)

A

(Optimistic time) + (4 * realistic time) + ( pessimistic time ) / 6

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4
Q

Critical path

A

• longest plan of planned activities
•determines which activities are critical
•calculates LFT and EST of each activity

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5
Q

measuring productivity

A

•number of products / average number of employees
•number of products (output) / capital (machines)

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6
Q

capacity utilisation

A

•what percentage of your percentage capacity are you currently using

actual output
———————— * 100
potential output

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7
Q

Kaizen

A

smaller gains to reach a bigger goal

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8
Q

benchmarking

A

comparing your business to one of your competitors to match there success

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9
Q

Jidoka

A

technology which automatically stops production when a fault is spotted

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10
Q

ergonomics

A

laying out machines, workers and tools to maximise efficiency and everythings in best place

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11
Q

Total quality management (TQM)

A

•everybody is involved in checking quality where they work

• only moves when quality check is complete

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12
Q

just in time

A

keeping stock to and absolute minimum and are ordered when they are needed

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13
Q

economies of scale

A

the more you produce, the cheaper each one is to make (average cost falls)

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14
Q

LIFO

A

last in first out stock control method

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15
Q

FIFO

A

First in first out stock control method

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16
Q

EPOS

A

electronic point of sale

17
Q

kanban

A

automatically Re- ordering of minimum stock needed

18
Q

lean production

A

ensuring everything is done to the best quality and produce as efficiently as possible

19
Q

quality assurance

A

checking the product step by step

20
Q

quality control

A

putting systems in place to guarantee good quality

21
Q

calculating average levels of stock

A

(max level + min level)/2