Operational Excelence Flashcards
Qual o conceito de excelência operacional?
- how your organization supports your business objectives
- Your ability to run workloads effectively, gain insight into their operations, and to continuously improve supporting processes and procedures to deliver business value.
Design Principle number 1?
Perform operation as code
Design Principle number 2?
Make frequent, small, reversible changes
Design Principle number 3?
Refine operations procedures frequently
Design Principle number 4?
Anticipate failure
Design Principle number 5?
Learn from all operational failures
You can define your entire workload (applications, infrastructure, etc.) as code and update it with code.
- Perform operation as code
By performing operations as code, you limit human error and enable consistent responses to events.
- Perform operation as code
Design workloads to allow components to be updated regularly to increase the flow of beneficial changes into your workload.
Design Principle number 2
Make frequent, small, reversible changes
Make changes in small increments that can be reversed if they fail to aid in the identification and resolution of issues introduced to your environment (without affecting customers when possible)
Design Principle number 2
Make frequent, small, reversible changes
Perform “pre-mortem” exercises to identify potential sources of failure so that they can be removed or mitigated.
- Anticipate failure
Test your response procedures to ensure they are effective and that teams are familiar with their execution.
- Anticipate failure
As you use operations procedures, look for opportunities to improve them.
- Refine operations procedures frequently
As you evolve your workload, evolve your procedures appropriately.
- Refine operations procedures frequently
Set up regular game days to review and validate that all procedures are effective and that teams are familiar with them
- Refine operations procedures frequently
