Operation Flashcards
Disadvantages of benchmarking
Can be difficult to gain competitors info when the bet improves the business will be left behind
What is quality circle
A group of employees meet to discuss problems in the production process and to solve theme
Advantages of quality circle
employees will be motivated as they have a say in the decision making
Disadvantages in quality circle
Employees meet during the working day
product time will be lost
Advantages of ethical marketing
Increases sales as people will source out ethical business
Improve business image
Improve employee motivation
Disadvantages of ethical marketing
Training staff cost more money
Getting ethical material is hard
The different standards are different in each country
What is C.A.D (computer aided design) used for
Creation
Manufacturing
Analysis
What are disadvantages of mystery shopper
Staff may take feed back personally if or they served the mystery shopper
Mystery shopper feedback may not be fully representative of the business
Mystery shoppers needs payed
What does continual improvement mean
It means the organisations should always be aiming to constantly improving themselves even if its their aims/objectives
