Operating systems (11) Flashcards
You have several older applications, some originally run on Windows 95. You suspect application compatibility issues may occur on Windows 10. What step can you take to continue using those old applications?
Maintain older Windows systems for which applications were intended.
Use Compatibility mode on Windows 10, set to Windows 95
Replace older applications with modern day equivalents
Use Compatibility mode on Windows 10, set to Windows 95
Compatibility mode is for this purpose and can be set as far back as Windows 95. Relying on vendors for updated versions or identifying a modern replacement is uncertain at best. Maintain a series of older systems is a security risk, assuming end-of-life has passed
As a systems administrator, you issued a policy update to the computer ABC1 using the command line utility gpupdate. Which of the following commands and switches would help ensure the policy changes are in effect?
gpscan /v ABC1
gpupdate /scan:ABC1
gpresult /scope:ABC1
gpresult /scope:ABC1
The command line utility gpresult. The switch /scope displays results for either user or computer results. Values for the /scope switch can be either a user or a computer. Without the /scope switch, gpresult shows both user and computer settings
Which of the following scenarios involves User Account Management in Windows 10?
Users ask for Internet access
Users request their theme settings be synchronized together
User requests you to wipe his extended partition
Users request their theme settings be synchronized together
User account management is performed in Windows 10 for a variety of predictable actions such as create or delete a user, grant or deny privileges, change a password. Also included is the ability to sync Windows settings like theme, language preference and Internet Explorer settings across users. However, Internet access over the network is likely granted at a perimeter network device. Getting a printer involves procurement, while wiping a partition involves disk management
When using Windows Management Interface Command, what is the disk management command used to check the drive status?
diskdrive get status
disk status check
diskdrive health
diskdrive get status
To check drive status, type wmic at a command prompt. At the WMIC prompt, type diskdrive get status. The command’s response is (hopefully) Status OK. If a drive is failing, you will see a different response, for example “Pred Fail,” which generally points to many bad sectors
You purchased a new Windows 10 desktop, the drive for which came as a single partition. What is the least destructive method allowed in Windows 10 to create three partitions from the one large partition?
Split the partition once, then again to create a third partition
Create bootable installation media. Format and create the new partitions
Install a second physical disk, which can be split into two partitions
Split the partition once, then again to create a third partition
Splitting partitions means to create two partitions from one. To split a partition, you first shrink the partition, then create a new, second partition from the unallocated space. No need for more destructive measures or returning the system
A user needs a printer to print in color and legal size, but the user does not have the privileges to change printer settings. How do you proceed to make the changes for him?
Walk to the printer and change the settings on its attached display panel
Tell the user you need to take lunch first
Adjust the printer’s settings for the user in the Windows Control Panel
Adjust the printer’s settings for the user in the Windows Control Panel
Given your escalated privileges, you can adjust the printer for the user’s print job within the Windows Control Panel. Right-clicking on the particular printer, you open “Printing Preferences” to make the change. Not all printers have a display panel for adjusting settings. Even so, other users do not want the changed settings to apply to their print jobs. Delaying or directing a user elsewhere are simply unacceptable options, give your capacity to help
An HR manager mentions he can’t hear any sound from his Windows 10 laptop watching a video of his son’s soccer game. To fix the problem, where would you direct the HR employee to go?
Suggest the manager go check the sound driver license
Have the user adjust Sound settings under the Control Panel
Calibrate the laptop speakers with a matching-sized magnet.
Have the user adjust Sound settings under the Control Panel
The Sound settings are under Control Panel, under Hardware. While forwarding the video to try on a different laptop is sound troubleshooting, it’s unlikely a silent video is the cause
A user is frustrated with what seems to be a common problem. Unfortunately, you are unavailable for the next few hours. Despite the user having little technical knowledge, he is willing to hear any suggestions you have to fix it. What can you suggest the user try, to diagnose and even possibly fix the problem by himself?
Have the user read the manual
Suggest the Automated Serve and Protect tool in the Control Panel’s Security section to troubleshoot the problem
Direct the user to continue at a different desk for the remainder of the week
Suggest the Automated Serve and Protect tool in the Control Panel’s Security section to troubleshoot the problem
After the tool finishes its analysis, the tool issues a Troubleshooting report listing both “Issues Found” and “Potential issues that were checked”
A user asks for help with installing an application on their desktop. He wants to run Active Directory Domain Services to help with studying for a test. He confirms the desktop is powerful enough and has enough storage to meet the application’s system requirements. but the application will not complete the installation. What could be the problem?
Drive space is too limited
Conflicting with another application
OS compatibility issue
OS compatibility issue
The user confirmed the desktop has enough drive space and RAM. The likely problem is the user’s desktop is running a desktop OS, such as Windows 10, but trying to install an application intended for a server OS, such as Windows Server 2019. The desktop fails to meet OS requirements and is an OS compatibility issue
When trying to install an application, the install process halts with a message about requiring access to the system directory. Which of the following actions would help the install process to complete?
Install additional RAM
Change the local user permissions
Propose a different installation directory
Change the local user permissions
If the installation process fails with a message about the system directory, it’s likely the local user does not have permissions or privileges to install the application. The message said nothing about hardware requirements and proposing a different installation directory would not stop the installation requiring access to the system directory
The CEO asks the local IT administrator to copy the company’s financial data to a second system for the sake of backup. The financial data is critical to the company’s success. The administrator places a copy of the data on the company’s public web server. What has the administrator failed to consider in fulfilling the CEO’s request?
Security considerations and impact to the device
Performance considerations and capacity of the device
Local user considerations and use of the device
Security considerations and impact to the device
The IT administrator should not copy company critical data to a public facing server. This is a security concern and poses a high risk to the data. The other options may be legitimate but are hardly as significant as the security risk
The disk in a user’s Mac OS desktop has fallen victim to ransomware, which encrypts all their data without chance to recover it. What best practice should the user adopt for their Mac OS desktop to prevent this issue from happening again?
The user should begin doing scheduled disk maintenance
The user should regularly perform drivers/firmware updates
The user should regularly perform antivirus/anti-malware updates
The user should regularly perform antivirus/anti-malware updates
If the user had regularly updated antivirus/anti-malware updates, ransomware might have been caught and quarantined or deleted before encrypting the user’s data
A user chose to install a different Linux desktop operating system. He was excited to finally install the distro image he had been saving for over a year. He soon noticed that certain applications were unable to run or install correctly. What best practice had the user likely failed to adopt for their Linux OS desktop?
The user should perform patch management
The user should a system update
The user should update their antivirus/anti-malware
The user should a system update
Knowing the user installed an older distro image suggests incompatibility issues between the distro and installed applications, assumed newer. The user should have used a new version of the distro and after installing, ran commands such as apt-get update or apt-get dist-upgrade
The hard drive on a user’s Mac OS desktop has recently failed. The data is unrecoverable. What best practice should the user adopt to prevent losing their data again?
The user should begin doing scheduled system updates
The user should perform scheduled backups
The user should regularly perform antivirus/anti-malware updates
The user should perform scheduled backups
Had the user been regularly performing backups on a backup server, the data would be recoverable
The hard drive on a user’s Mac OS desktop seems to be performing quite slowly. Finally, after a few applications report lost or corrupted data, the user decides to ask the local IT person for help. What best practice does the IT person suspect is not being done?
The user needs to begin doing scheduled disk maintenance
The user needs to regularly perform drivers/firmware updates
The user needs to regularly perform antivirus/anti-malware updates
The user needs to begin doing scheduled disk maintenance
Given the information provided, the hard drive seems to be having performance or corruption issues. If the user had adopted the best practice of doing scheduled disk maintenance, its likely issues would have been avoided or identified earlier
A user’s Linux OS desktop was recently exploited by malware. What best practice should the user adopt for their Linux OS desktop to prevent this issue from happening again?
The user should begin doing scheduled disk maintenance
The user should regularly perform scheduled backups
The user should regularly perform patch management
The user should regularly perform patch management
If the user had regularly done patch management, the malware likely would not have been to exploit their system
After attaching the latest innovative gadget to their Mac OS desktop, a user is disappointed it doesn’t seem to do what it’s supposed to do. The user repeatedly installs the needed drivers and application. The application does give a message about system compatibility but the user is certain all hardware requirements are met. What best practice is the user not considering?
The user needs to regularly perform drivers/firmware updates
The user needs to regularly perform antivirus/anti-malware updates
The user needs to regularly perform drivers/firmware updates
The user needs to regularly perform drivers/firmware updates
Given the information provided, it seems the user could consider updating the desktop’s firmware
A Mac OS desktop user needs to install a tool to create backups of their desktop. The user does not want to have to buy or install any extra applications. Which of the following tools would help this user?
Timeshift
Time Machine
Time Warp
Time Machine
Time Machine is a native Mac OS application installed on all Mac OS systems. Time Machine is used for creating backup images. You can exclude particular files or folders. The backup files are stored on an external drive, but you can also create snapshots and save them locally
A Linux Mint desktop user wants to install a tool to create restore/snapshots of their desktop. Which of the following tools would help this user?
Timeshift
Time Machine
Time Warp
Timeshift
Timeshift is a popular application used to maintain Linux file system files and settings. Timeshift is not the application used to back up your personal files or documents
A user new to having a Mac OS desktop wants to verify their desktop’s connectivity to the network. The user knows about the command utility ping but does not know how to open it on a Mac OS without the DOS prompt. Which of the following tools would help this user?
Terminal
DOS box
Pages
Terminal
Terminal is the tool that most resembles the command box in Windows or the Linux terminal. For the Mac OS, Terminal is actually a terminal emulator, which is just as capable for browsing the file system or running utilities like ping
A Mac OS desktop user wants to perform some disk maintenance. She needs a utility that can both check the health and format an external drive. Which of the following tools would satisfy her requirements?
Disk Utility
Timeshift
Sophos Home for Mac
Disk Utility
The application Disk Utility is native to every Mac OS desktop and can perform on both local and external drives. Timeshift is a Linux OS tool for system file backup and recovery. Sophos Home for Mac is an antivirus tool. VmStat monitors statistics on virtual memory, CPU activity and other system data, but it is for Linux systems. Mac OS has a similar tool named vm_stat
On the Mac OS desktop, what is the purpose of the tool called Sharing?
File sharing
Screen sharing
Bluetooth sharing
All the above
All the above
Unlike any single tool for Microsoft Windows, Mac OS has a tool which offers a diverse range of sharing capabilities. The tool Sharing is used for sharing the screen, files, peripherals, Bluetooth, and Internet access as well as a variety of remote management capabilities
A user new to the Mac OS is asking if her desktop has any application for saving and managing her passwords. What is the native Mac OS tool for password management?
MacinKey
KeyChain
Key Ring
KeyChain
Keychain is the password management tool that’s native to Mac OS, meaning it comes pre-installed with the desktop OS
A user knows her Mac OS desktop allows her to search for any file or document. But she recently noticed she can search by description, not just by name. What is the name of this Mac OS utility?
Search
SpotLight
Spot
SpotLight
Spotlight indexes files and folders, beginning to show results as you type in the search box, located at the top right of any Finder window, the file explorer application