Opening Announcements Flashcards
Opening… “Goodmorning/Afternoon/Evening”
Good morning/afternoon/evening! We’d like to welcome you aboard Southwest Airlines Flight # __, service to __. Today more than ever, we’d like to thank you for choosing to fly with us. The Flight Attendants serving you today are __, __, 800, and my name is __. I’ll be serving you upfront.
Routes 251 Miles+… “Shortly after…”
Shortly after takeoff, we will serve complimentary snacks, soft drinks, juice, and coffee. Premium selections, including alcohol, are also available for purchase or by redeeming a valid Digital Drink Coupon or Business Select Coupon. There is a beverage menu in your seatback pocket or you may go to the Southwest beverage menu on the inflight entertainment portal (Southwestwifi.com) where these options are displayed.
“Small portable…”
Small portable electronic devices, such as cell phones and tablets, may be used in airplane mode during all phases of flight. Cellular functions must be turned off once the forward-entry door is closed.
Wi-Fi equipped aircrafts…“This aircraft…”
This aircraft is WiFi equipped. We hope you enjoy our free TV and movie options. Internet service may be purchased for $8. For more information on accessing free WiFi and our entertainment options, please check the beverage menu in your seatback pocket. We will let you know when you may use your approved electronic devices
End of opening - Part 1 - “If you are in…”
If you are in an emergency-exit seat, please review the Safety Information Card in the seatback pocket nearest you. If you do not meet all of the selection criteria on the card, are unable to perform the functions, or believe that performing those functions may cause you harm, please let us know right now so we can reseat you.
End of opening - Part 2 - “So that we…”
So that we may push back from the gate, please fasten your seatbelt, raise your seatback and tray table to the full-upright and locked position, and make sure carryon items are stowed completely under the seat in front of you or in an overhead bin, leaving the area around your feet clear. Laptop computers and portable electronic devices of similar size must also be stowed at this time. If you wish to use them after takeoff, please stow them under the seat in front of you. Thank you for choosing Southwest Airlines. Welcome aboard!
Emergency Brief - Part 1 - “If we could…”
If we could have your attention for just a moment, we’d like to point out the safety features of our Boeing 737 (-700/-800/MAX8). A Safety Information Card is in the
seatback or literature pocket in front of you.
Emergency Brief - Part 2 - “To fasten…”
To fasten your seatbelt, slide the flat end into the buckle. Pull the loose strap to tighten. To release, lift up on the buckle. Position your seatbelt tight and low across your hips, and wear it anytime you are seated
Emergency Brief - Part 3 - “There are…”
There are (six [-700]; eight [-800/MAX8]) emergency exits: two forward exit doors, (two [-700]; four [-800/MAX]) overwing window exits, and two exit doors in the back. Signs overhead and lights on the floor lead to exits. If an evacuation is necessary, follow Flight
Attendant commands and leave everything
Emergency Brief - Life Raft - “This aircraft…”
This aircraft is equipped with life rafts. (One life raft is [B737-700]) (Two life rafts are [B737-800/MAX8]) located in the forward-ceiling compartment and two life rafts are located in the ceiling compartments at mid-cabin
Emergency Brief - Part 4 - “In the event…”
In the event of a water evacuation, use the life vest under your seat. Remove the vest only if told to do so. Pull the red strap to open the container and remove the pouch. Remove the vest from the pouch as shown on the Safety Information Card. Place the vest over your head. Wrap the strap around your waist, buckle it in the front, and pull to tighten.
Emergency Brief - Part 5 - “Once outside…”
Once outside, pull down on the red tab to inflate the vest. To manually inflate, blow into the tube at your shoulder. Your vest has a light that turns on automatically in the water.
Please refer to the Safety Information Card for use of a life vest on an infant. Flight Attendants will distribute additional vests if needed.
Emergency Brief - Part 6 - “We are coming…”
We are coming by to check that your seatbelt is fastened, your seatback and tray table are in the full-upright and locked position, and your carryon items are completely under
the seat in front of you or in an overhead bin, leaving the area around your feet clear.
Emergency Brief - Part 7 - “Smoking is not…”
Smoking is not allowed on board, including the lavatories. The use and charging of electronic cigarettes is prohibited. Federal law prohibits tampering with, disabling, or destroying any smoke detector in an aircraft lavatory. It is also prohibited to consume alcohol that you have brought (with you) on this flight.
Emergency Brief - Part 8 - “Federal Aviation Regulations…”
Federal Aviation Regulations require Passenger compliance with the lighted passenger information signs, posted placards, and Crew Member instructions including information on seatbelts and smoking.
Emergency Brief - Part 9 - “If needed, four…”
If needed, four oxygen masks will drop from a compartment overhead. To activate the flow of oxygen, pull down on the mask until the plastic tubing is fully extended. Place the mask over your nose and mouth and breathe normally. Secure the mask with the elastic strap.
Emergency Brief - Part 10 - “Although oxygen will…”
Although oxygen will be flowing, the plastic bag may not inflate. Continue wearing the mask until otherwise notified by a Crew Member. If you are traveling with children or anyone needing special assistance, put on your mask first. Please remove any face coverings before donning an oxygen mask.
Emergency Brief - Part 11 - “We are here…”
We are here for your comfort and Safety. Please report any unwelcome behavior to a Flight Attendant. Thank you for your attention. Now, sit back, relax, and enjoy your_______(hour-and-minute) flight to______________. Welcome aboard Southwest Airlines.
Routes 251 miles+ Part 1 - “In a few moments…”
In a few moments, we will be coming through to take your drink orders. We will be serving complimentary snacks, soft drinks, juice, and coffee. Premium selections, including alcohol, are also available for purchase or by redeeming a valid Digital Drink
Coupon or Business Select Coupon. There is a beverage menu in your seatback pocket or you may go to the Southwest
beverage menu on the inflight entertainment portal where these options are displayed.
Routes 251 miles+ Part 2 -
Please be mindful of the Flight Attendants serving you in the aisle and remain seated while the fasten seatbelt sign is on. We have lavatories in the front and back of the aircraft. The sign on the ceiling indicates whether the lavatory is occupied. Please do not form a line at the forward lavatory. Your Safety will always be our number one priority, so please don’t hesitate to let us know if you have other needs we can take care of
Final Decent - “As we make our final…”
As we make our final descent into ______________, please stow laptop computers and similarly sized electronic devices. Small portable electronic devices may continue to be used in airplane mode but must be secured for the remainder of the flight. Please ensure all carryon items are completely under the seat in front of you or in an overhead bin, leaving the area around your feet clear. Please raise your seatback and tray table to the full-upright and locked position, and fasten your seatbelt. We will come by one last time to pick up cups, cans, newspapers, and any other trash. Thank you
Arrival - Part 1 - “On behalf of this…”
On behalf of this Flight Crew and Southwest Airlines, welcome to __________. Please remain seated with your seatbelt fastened, seatback and tray table in their full-upright and locked position, and all carryon items completely under the seat in front of you.
When the Captain turns off the FASTEN SEAT BELT sign, please be careful when opening the overhead bins. Items may have shifted during flight and could fall out.
Arrival - Part 2 - “You may now…’
You may now use the cellular function of your small portable electronic devices, but please remain seated and leave your carryons stowed. Please be advised the aircraft doors will be open during ground servicing. For your Safety, please ensure that you, and any children you are supervising remain clear of the front and back doors.
Arrival - Part 3 - “If you are connecting…”
If you are connecting here to another Southwest flight, please check the TV monitors in the terminal for your flight and gate number. We certainly have enjoyed sharing part of our day with you. We know you have a choice when you fly, and we thank you for choosing Southwest Airlines.
Arm and Cross Check - Departure/Arrival
The forward door has been closed. Please ensure the cellular functions of small portable electronic devices are turned off. They may be used in airplane mode only. Flight Attendants, arm and cross check doors
