Online Goods and Services

Question 1

Give 5 features of an online shop.

Answer 1

Facility to sort out and search for goods
Images provided of products
24/7 availability
Comparison of prices to similar products
Recommendations to future purchases
All the other kids with the pumped up kicks 
Customer reviews of products
Some sites offer 'comparison sites'
Bookable delivery service. e.g. food

Question 2

Give 3 advantages of online shopping.

Answer 2

Greater choice
24/7
Find the best price
Don't have to leave the house
You can return the goods within 7 days
You can read reviews from other users

Question 3

Give 3 disadvantages of online shopping.

Answer 3

You need access to the internet + computer skills
Can’t pay in cash
Can’t see or touch products or try on clothes
Usually have to pay for delivery
Must submit personal information
Risk of not getting the goods/getting details stolen