One Yield Test Flashcards
After you override Applied Remaining Demand, what is your next step?
A. Click the Implement button.
B. Create a note and watch date.
C. Go to the Manage Supply screen.
D. Go to the Pricing Workbench.
E. Report to your General Manager.
B. Create a note and watch date.
Place the steps in the order of how you would complete the 5-Step Transient Revenue Management Process.
- Rates
- Inventory
- Demand
- Supply
- Hurdle
- Demand
- Supply
- Rates
- Hurdle
- Inventory
Lockout Dates break up stay patterns and prevent Inventory Optimization from reflecting an accurate average length-of-stay. True or False?
- True
- False
- True
Room Pool Authorizations are calculated for each day, using the constrained demand, at the room collection level, that crosses the hurdle. This includes premium room demand for each room pool. True or False?
- True
- False
- True
Before you access the Inventory Recommendations Screen, you should:
A. Run a mini-hotel check and adjust mini-hotels with negative inventory.
B. Check the notification thresholds.
C. Adjust Inventory Watch dates.
D. Run a One Yield Implement.
A. Run a mini-hotel check and adjust mini-hotels with negative inventory.
Which ADVisor do you access to view the Manage Supply - Total Hotel Authorizations screen?
A. Demand ADVisor
B. Supply ADVisor
C. Rates ADVisor
D. Inventory ADVisor
B. Supply ADVisor
The Total Hotel Authorization on the Inventory Recommendations screen will typically match that on the Total Hotel Authorization screen. True or False?
- True
- False
- True
Where do you click on the Inventory ADVisor, to access the Inventory Recommendations screen.
A. Click any orange date in the calendar.
B. Click the Cog.
C. Click the down arrow (V) for Go to Inventory Optimization.
D. None of the options listed.
C. Click the down arrow (V) for Go to Inventory Optimization.
If the hotel sells the predominant room pools by bed type, you need to review the Group Run of House Business Process. True or False?
- True
- False
- True
Choose the best response. One Yield Inventory Optimization is impacted by:
A. Accurate Setup
B. Group Forecast
C. One Yield Capabilities
D. All of these are true.
D. All of these are true.
It is recommended to set a limit for every day for every room pool in order to drive the highest revenue.
- True
- False
- False
What is the default threshold in the Inventory Threshold Settings Screen?
A. 10% of the room pool’s total capacity.
B. 5% of the room pool’s total capacity.
C. 3% of the room pool’s total capacity.
D. None of the options listed.
B. 5% of the room pool’s total capacity.
A Pending icon above a date in the calendar indicates the limit has been implemented and has not been reached.
- True
- False
- False
When you need a better understanding of how Total Hotel Authorization output was calculated in Step 5 of the transient revenue management process, which steps can you go back to?
A. Step 1
B. Step 2
C. Step 3
D. Step 4
B. Step 2
Which of the following statements about Standard Room Limit settings are correct?
A. The Standard Room Limits Settings are conditions One Yield uses to limit standard room pool authorization
B. The Limits ADVisor alerts you to dates where a standard room pool limit has been reached
C. Standard Room Limits are an optional feature
D. All of the options listed
D. All of the options listed
In which of the following cases would it be necessary to validate the Inventory Threshold settings?
A. If you find the Priority Dates that do not need your attention are frequently being generated.
B. If you are not being alerted to limited room pool availability early enough.
C. All of the options listed.
D. None of the options listed.
C. All of the options listed.
Which of the following statements are correct about the Inventory Threshold settings?
A. The Inventory Threshold settings are the conditions One Yield uses to create inventory priority dates.
B. Inventory Thresholds proactively alert you in real time, to instances when room pool availability falls below certain levels.
C. A maximum of 24 room pools can be defined.
D. All of the options listed.
D. All of the options listed.
When you are frequently getting Priority Dates that don’t need your attention, you should consider adjusting the Inventory Threshold Settings. True or False?
- True
- False
- True
The Inventory Advisor ensures the optimal number of rooms are available for sale in the correct room pools. True or False?
- True
- False
- True
Room pool authorizations output ensures the right rooms are available in each room pool in order to capture the demand that is expected to clear the hurdle. True or False?
- True
- False
- True
Which of the following factors are used in the Total Hotel Authorization calculation?
A. Physical Capacity
B. Out of Order Rooms
C. Cancellation Forecast
D. Group Block Settings
E. All of the options listed
E. All of the options listed
Hurdle Priority Dates are generated when the thresholds defined on the Hurdle Revenue Settings screen are met or exceeded.
- True
- False
- False
View and analyze, for each room collection, the hurdle revenue, and average nightly hurdle revenue, by length-of-stay, for a specific arrival day, on the Hurdle Revenue by Length of Stay grid.
- True
- False
- True
After the initial display, the date chosen for the Length of Stay grid is independent of the rest of the sections of the Hurdle Revenue by Room Collection screen.
- True
- False
- True
You can use the Availability by Segment grid to analyze the availability of the rate programs within each individual demand segment, by day. Use it to quickly identify patterns (e.g., patterns for consecutive days, by day of the week, weekday/weekend) in availability for each demand segment, by room collection.
- True
- False
- True
Policy-driven rates (Associate rate and Quarter Century Club) are automatically opened/closed based on policy.
- True
- False
- True
You can review the percentage of the rate programs that are available, and those that are not, for each demand segment on the Availability by Segment grid.
- True
- False
- True
A Hurdle Revenue of zero means that no rates will satisfy the hurdle.
- True
- False
- False
Select the conditions that best describe when Hurdle Revenue would be zero.
A. Remaining Transient Demand exceeds Available Transient Supply.
B. Remaining Transient Demand does not exceed Available Transient Supply.
C. Remaining Transient Demand has been overridden.
D. The hotel is sold out.
B. Remaining Transient Demand does not exceed Available Transient Supply.
The alert settings defined in the Hurdle Revenue “Increased by” and “Decreased by” fields will determine when the system will alert you to dates where changes in hurdle revenue from the previous optimization meet or exceed these settings. When this happens, a green up or red down arrow will display in the metrics section of the Hurdle ADVisor, and in the grid on the Hurdle Revenue by Room Collection screen.
- True
- False
- True
Select the choice of the metrics on the Hurdle ADVisor; those specifically for the Priority Date displayed.
A. Hurdle Revenue, Total Occupancy %, and Applied Remaining Demand
B. Hurdle Revenue, Available Transient Supply, and Remaining Transient Demand
C. Hurdle Revenue for each Room Collection
D. Hurdle Revenue and Cancellation Forecast
A. Hurdle Revenue, Total Occupancy %, and Applied Remaining Demand
You can identify the number of Priority Dates, for all Room Collections, for Step 3 of the process - Hurdle, on this area of the screen.
A. Next to the orange circle below Step 1 - Demand since this is the first step of the process.
B. You must access the Hurdle ADVisor to see the number or Priority Dates.
C. Next to the orange circle just below Step 4 Hurdle.
D. On the Hurdle Revenue by Room Collection screen.
C. Next to the orange circle just below Step 4 Hurdle.
Rate Parity - It is important that the rate for a room type stays the same across different channels. The same hurdle will be applied to all room types within a room collection, but many of those room types will have different prices. This means that same room types within a room collection may pass the hurdle and some may not.
- True
- False
- True
Implementing a Retail Rate, other than the RPO Recommended Rate, will not impact remaining transient demand or the hurdle revenue output.
- True
- False
- False
One Yield calculates hurdle revenue at the room collection level and applies it at the rate program level. One Yield then converts these hurdle revenue values into restrictions and places them on the transient inventory in MARSHA. This is how One Yield filters out the least profitable demand at the rate program level.
- True
- False
- True
Remaining Unconstrained Transient Demand, Available Transient Supply, and the implemented rate from High Performance Pricing are used to calculate Hurdle Revenue.
- True
- False
- True
The purpose of hurdle revenue is to filter out excess demand when remaining transient demand exceeds the available transient supply. Hurdle revenue is the rate/price point at which the reservation can be booked; not the minimum amount of room revenue a reservation must generate in order to be booked.
- True
- False
- False
These are system generated high revenue impacting opportunities listed in date order.
- True
- False
- False
What is the difference between the Export Summary and the Export Detail?
A. Export Summary provides information by pricing type; Export Detail provides information by day.
B. Export Summary provides information for high priority dates; Export Detail provides recommendations for all dates.
C. Export Summary provides information for the next 30 days; Export Detail provides recommendations through KDate.
A. Export Summary provides information by pricing type; Export Detail provides information by day.
It is a best practice to match the seasons in PRP and RPO. True or False?
- True
- False
- False
Season setup can be done for a hotel that has been open for less than a year. True or False?
- True
- False
- False
Dates are prioritized according to Incremental Revenue that meets pricing types selected in the Seasons screen. True or False?
- True
- False
- True
Match each item in the Module Section to its explanation.
Pricing Recommendation, +/-, Save Date and Cog (wheel).
- Use to save the selected date as a Watch Date.
- Use to view reports and access Room Collections Screen.
- Shows Standard Rate and suggestions for defined collection.
- Move between recommended rate differential and actual rate.
- Pricing Recommendation - Shows Standard Rate and suggestions for defined collection.
- +/- - Move between recommended rate differential and actual rate.
- Save Date - Use to save the selected date as a Watch Date.
- Cog (wheel) - Use to view reports and access Room Collections Screen.
How is a Watch Date created? Drag the steps into the correct order.
- Enter your description.
- Click Save.
- Select a date from the calendar.
- Click Save Date in the Module Section.
- Select a date from the calendar.
- Click Save Date in the Module Section.
- Enter your description.
- Click Save.
Which of the following is not true about PRP (Premium Room Pricing)?
A. PRP predicts the likelihood guests will select premium room pools, and optimizes the differentials accordingly.
B. PRP identifies the optimal combination of demand and price that will maximize revenue.
C. PRP uses foundational revenue management concepts and customer purchasing behavior as the drivers behind its recommendations.
D. PRP publishes the optimal rate to HPP/MARSHA each time an implement occurs.
D. PRP publishes the optimal rate to HPP/MARSHA each time an implement occurs.
Rate360 job aids are available within the Rate360 tool.
- True
- False
- True
Click to match the report name for when you would use it.
Scheduled Reports, Custom Reports and Instant Reports.
- For an immediate need to analyze shop data.
- For shops that mirror the competitive rates reports.
- For hotel specific recurring shops.
- Scheduled Reports - For shops that mirror the competitive rates reports.
- Custom Reports - For hotel specific recurring shops.
- Instant Reports - For an immediate need to analyze shop data.
Rate 360 automatically finds and adds competitors. True or False?
- True
- False
- False
Drag the steps into the correct order to resolve a retail rate priority date.
- Consider the impact to the hotel.
- Review metrics on Retail ADVisor.
- Identify the Retail Rates Priority Date(s).
- Determine the appropriate action, which may include implementing the recommended retail rate.
- Review the action associated with the priority date.
- Identify the Retail Rates Priority Date(s).
- Review metrics on Retail ADVisor.
- Review the action associated with the priority date.
- Consider the impact to the hotel.
- Determine the appropriate action, which may include implementing the recommended retail rate.
The only editable fields in this screen (R360 Tools and Resources) are free form & do not impact price recommendations. True or False?
- True
- False
- True
Click to match the item name to its data source.
Lowest Selling Rate, Transient Pace vs. STLY and Projected Transient Rooms
- MRDW
- One Yield Revenue Planning
- MARSHA
- Lowest Selling Rate - MARSHA
- Transient Pace vs. STLY - MRDW
- Projected Transient Rooms - One Yield Revenue Planning
Where are the Comparison Rate programs defined?
A. General Settings Tab
B. Key Metrics Tab
C. Critical Rates Tab
D. None - these are system generated
A. General Settings Tab
The values in the Recommended Daily Rate and Recommended Blended Rate fields are user defined. True or False?
- True
- False
- False
The purpose of the MRM process is to evaluate ALL competitor hotels? True or False?
- True
- False
- False
Click to match the source of the data with the column on the Competitor Setup tab.
User Input, RPO, User/RPO input, TravelClick
- Highest WD Rate Observed & Highest WE Rate Observed
- Shop Age (mon)/ Shop Data Availability
- Product ID/Rate Threshold Alerts
- Current Weekday Fill-in Rate & Current Weekend Fill-in Rate
- User Input - Product ID/Rate Threshold Alerts
- RPO - Highest WD Rate Observed & Highest WE Rate Observed
- User/RPO Input - Current Weekday Fill-in Rate & Current Weekend Fill-in Rate
- TravelClick - Shop Age (mon)/ Shop Data Availability
When thresholds exist in the Competitor Setup tab, RPO Auto Publish will not publish rates lower than floor or higher than ceiling. True or False?
- True
- False
- True
Inputs on the General Settings tab should be audited on a regular basis. True or False?
- True
- False
- True
Click to match the term from the RPO Pricing Workbench with a description.
Red box around competitor name, Competitive Position Rating, Rate Responsive Occupancy at Current Rate and Rate Responsiveness
- Rates are not available through GDS for majority of dates.
- Indicates how responsive demand is to a change in price.
- How the hotel is priced verses the weighted competition.
- Thresholds are based on user input in General Settings.
- Red box around competitor name - Rates are not available through GDS for majority of dates.
- Competitive Position Rating - How the hotel is priced verses the weighted competition.
- Rate Responsive Occupancy at Current Rate - Thresholds are based on user input in General Settings.
- Rate Responsiveness - Indicates how responsive demand is to a change in price.
If you implement a rate other than the RPO recommended rate, it will impact the remaining transient demand forecast due to rate elasticity and this could affect the hotel’s ability to maximize revenue. True or False?
- True
- False
- True
What does rate responsiveness measure?
A. The change in demand that will occur if you or your competitors change rate.
B. The amount a rate should change if demand goes up.
C. The change in demand that will occur if supply is compressed.
D. The weight that should be assigned to each competitor hotel.
A. The change in demand that will occur if you or your competitors change rate.
RPO analyzes retail-tied demand and recommends optimal transient retail rates for the next 330 days.
- True
- False
- True
Select the choice that best describes how Supply Priority Dates are generated and displayed.
A. They are system-generated and are assigned to a priority grouping, based on overall impact.
B. They are generated when supply exceeds the thresholds defined on the Supply Settings screen.
C. They display in chronological order.
D. They are updated during intra-day optimizations.
A. They are system-generated and are assigned to a priority grouping, based on overall impact.
Select the choice that describes the factors used to calculate the Total Hotel Authorizations.
A. Total physical capacity, minus out-of-order rooms, plus the cancellation forecast, minus group projections
B. Total physical capacity, minus out-of-order rooms, plus the cancellation forecast, plus group block slippage, minus allotment forecast
C. Total physical capacity, minus out-of-order rooms, plus the cancellation forecast, plus group block slippage
D. Total physical capacity, minus out-of-order rooms, minus allotment forecast, minus group projections
C. Total physical capacity, minus out-of-order rooms, plus the cancellation forecast, plus group block slippage
Select the choice of how the Allotments forecast impacts One Yield.
A. The Allotments forecast does not impact One Yield; it is informational only.
B. The Allotments forecast decreases Available Transient Supply.
C. The Allotments forecast impacts the Financial forecast. It does not impact Available Transient Supply.
D. The Allotments forecast cannot be entered/updated in Step 2. It must be entered/updated in Revenue Planning.
B. The Allotments forecast decreases Available Transient Supply.
An allotment is defined as any rate program that offers guaranteed availability for a specific number of rooms, at the contracted rate, until a certain number of days before arrival (cutoff date). One Yield recognizes allotments through the “Guaranteed Availability” defined in HPP. For the Available Transient Supply forecast to be accurate all hotels must enter/update on Allotments forecast.
- True
- False
- False
Select the choice that describes how One Yield receives group projections, at hotels that do not have an interface to a Sales & Catering system.
A. A direct feed from the Property Management System (PMS) is used to update group projections in One Yield.
B. Revenue Managers manually enter Sales & Events from Sales & Events.
C. Projections are formulated by entering the historical information in Step 2 of the Transient Revenue Management Process.
D. Sales & Events enter group projections directly on the Group Projections screen in Revenue Planning.
B. Revenue Managers manually enter Sales & Events from Sales & Events.
Select the choice that describes the impact excluding Group To-Be’s, in Step 2 of the Transient Revenue Management Process, has on the forecasts in One Yield.
A. Available Transient Supply is updated. The Financial forecast in Revenue Planning does not change.
B. The Financial Forecast is updated. Available Transient Supply in Step 2 is not updated.
C. Only the Financial Process in Revenue Planning is updated.
D. The Available Transient Supply forecast and the Financial forecast, in Revenue Planning, is updated.
A. Available Transient Supply is updated. The Financial forecast in Revenue Planning does not change.
Why is it important that revenue management provides One Yield with the group to-be forecasts by room pool?
A. So that the room revenue is accurately calculated.
B. So that the optimal hurdle revenue by room collection can be calculated.
C. So that the occupancy and room revenue is accurately calculated and forecast.
D. To ensure that all systems are updated with accurate records of room pool sales.
B. So that the optimal hurdle revenue by room collection can be calculated.
Groups to-be’s that come from One Yield Revenue Planning will default to the GENR hotel’s standard room pool. Group to-be’s can be distributed by room pool on the Manage Supply Group Projections screen. Distributing group to-be’s by room pool ensures the available transient supply for each room collection is accurate.
- True
- False
- True
Each cancellation type is driven by Total Transient on the Books, Stayovers or Arrivals. Match each of the three cancellation types to the type of reservations they are associated with.
No-Shows, Early Departures and Reservation Cancels
- Stayovers
- Total Transient Rooms on the Books
- Arrivals
- No-shows - Arrivals
- Early Departures - Stayovers
- Reservation Cancels - Total Transient Rooms on the Books
Out of Order Rooms should be entered by room pool.
- True
- False
- True
Changes to the factors that make up Available Transient Supply cannot be made directly on the Available Transient Supply screen. They must be made on the screens that can be accessed from the Manage Supply screen. Then, they will be updated on the Available Transient Supply screen. Choose the screen that is not a screen that can be accessed.
A. Group Projections
B. Out of Order
C. Allotments
D. Contract Projections
E. Cancellation Forecast
D. Contract Projections
Choose the statement that best describes when Supply Priority Dates are updated.
A. User initiated by clicking on the “Refresh” button.
B. User initiated by clicking on the “Implement” button.
C. First optimization of the day.
D. Four times a day during automated optimization.
C. First optimization of the day.
Choose the option that describes the key metrics on the Supply ADVisor.
A. Available Transient Supply, Group Projections and Remaining Transient Demand
B. Available Transient Supply, Group Projections and Cancellation Forecast
C. Available Transient Supply, Group Projections, Hurdle Revenue
D. Available Transient Supply and Remaining Transient Demand
B. Available Transient Supply, Group Projections and Cancellation Forecast
An accurate available transient supply forecast makes it possible for One Yield to calculate the optimal retail rate and hurdle revenue outputs.
- True
- False
- True
Match each department with its role with regards to inputs into One Yield.
Operations, Revenue Management, Sales and Events and Font Desk
- Maintains projections for group definite and tentative rooms
- Returns out-of-order rooms to inventory when available
- Forecasts group to-be’s, with input from Sales and Events
- Shares which rooms need to be placed in out-of-order status
- Operations - Shares which rooms need to be placed in out-of-order status
- Revenue Management - Forecasts group to-be’s, with input from Sales and Events
- Sales and Events - Maintains projections for group definite and tentative rooms
- Returns out-of-order rooms to inventory when available
All except for one factor, used to calculate Available Transient Supply, decreases transient supply. Select the factor that adds rooms back to transient supply.
A. Group Projections
B. Transient Booked
C. Cancellation Forecast
D. Out of Order Rooms
E. Allotment Forecast
C. Cancellation Forecast
Where can you access the Additional Demand screen?
A. One Yield
B. MRDW
C. One Yield and MRDW
C. One Yield and MRDW
Why would a Revenue Manager review and resolve priority dates as part of their daily actions?
A. Priority dates are escalated to leadership if not addressed within 48 hours.
B. The forecast will not be as accurate if the process does not happen daily.
C. Priority dates alert the user to revenue impacting dates that may require action.
D. Priority dates are only available for a 24 hour period.
C. Priority dates alert the user to revenue impacting dates that may require action.
What happens when demand increases due to adjustments?
A. You would expect rates to increase and hurdles may be increased if demand exceeds supply.
B. You would expect rates to remain constant as they are set in a different system and are not impacted by demand changes.
C. The hurdles placed will keep the rates constant and not impact forecast.
D. The rate will decrease and hurdles lifted to ensure effective forecasting.
A. You would expect rates to increase and hurdles may be increased if demand exceeds supply.
When you make adjustments to the Applied Remaining Demand value, you can lock this value. What does it mean when a value is locked?
A. The value is locked but can be changed by another user.
B. The value is locked and the Guest will have to accept this value, irrespective of their member status.
C. The value is locked and will not be cleared when the Clear Overrides button is clicked.
D. The value will automatically adjust the number of rooms available.
C. The value is locked and will not be cleared when the Clear Overrides button is clicked.
What is the difference between Demand Segments and Market Segments?
A. Demand Segments are used to forecast demand, where Market Segments are financial segments.
B. Demand Segments are global indicators showing the demand for Marriott. Market Segments display the main market of the Guests.
C. Market Segments show what sells the most in the hotel. Demand Segments show what Guests demand the most.
D. Market Segments display financial information where Demand Segments display historical booking data.
A. Demand Segments are used to forecast demand, where Market Segments are financial segments.
What are Demand Segments?
A. The are globally-defined groupings of rates by market code prefix, bundled together.
B. They are groupings of rates determined by Retail-tied Market codes and interpreted in transient percentages.
C. They are globally-defined room pools based on booking behavior and labeled in business terms.
D. They are system-defined segments, specified as Premium Retail, Standard Retail and Fixed Discount.
A. The are globally-defined groupings of rates by market code prefix, bundled together.
Market Segments and Demand Segments are the same thing.
- True
- False
- False
When would a Revenue Manager make adjustments to remaining demand by Room Collection?
A. When the priority date indicated a radical change in the trend compared to the previous year and other historical data.
B. When the hotel upgraded a number of VIP Guests to different room pools and the previous rooms must be reverted back to standard rooms.
C. When an out-of-ordinary situation is anticipated to impact the demand for certain Demand Segments or Room Collections.
D. When the Revenue Manager realizes that the demand hasn’t been updated in a long time and needs to update forecast reports.
C. When an out-of-ordinary situation is anticipated to impact the demand for certain Demand Segments or Room Collections.
What is the function of the Lock feature when demand forecast is overridden?
A. It ensures that no-one else can make further changes to the values.
B. It locks the rate for that specific date or date range and all rooms booked for that time will have the locked rate applied.
C. It protects the override from being removed when the Clear Overrides option is used.
D. It protects the associate that entered the override, as other associates cannot change the value.
C. It protects the override from being removed when the Clear Overrides option is used.
How can the Revenue Manager ensure they are looking at the current data in the graph?
A. They can email the Front Desk associate to confirm the latest detail is updated and displayed.
B. They can request an update from Technical Support to ensure the current data is displayed.
C. They need to review the Last Refreshed message to ensure the latest data is displayed.
D. There is nothing to do, they just need to review the data that is displayed.
C. They need to review the Last Refreshed message to ensure the latest data is displayed.
What is the purpose of understanding Priority and Watch Dates?
A. It streamlines reporting processes and helps identify critical dates within critical seasons to ensure the best possible package deals.
B. It ensures your budget is correct.
C. It streamlines your daily inventory management process to easily identify dates with the greatest potential impact on revenue.
D. It streamlines your daily inventory management process and allows you to determine the best arrival gifts for Loyalty members.
C. It streamlines your daily inventory management process to easily identify dates with the greatest potential impact on revenue.
When will the Transient Projection screen be updated with adjustments entered?
A. Every day when the Night Audit Process is executed and the End of Day run is finalized.
B. Whenever there are adjustments, the systems will interface any updated entries and update the Projection screen.
C. As soon as all the Guests affected by the changes have checked out and the Revenue Manager finishes their daily reports.
D. Every time the implement button is clicked or when optimization occurs.
D. Every time the implement button is clicked or when optimization occurs.
Where should you focus your attention when reviewing Unconstrained Transient Demand Forecast?
A. On the rate and hurdle revenue calculations in One Yield, to ensure they are correct.
B. On the historical data and booking patterns of the last three years.
C. On the dates where you think remaining Transient Demand might be different from historical trends and data.
D. On the total revenue forecast of the property as calculated in One Yield.
C. On the dates where you think remaining Transient Demand might be different from historical trends and data.
As the Revenue Manager reviews demand forecasted for dates that will roll into inventory, when will they adjust the remaining transient demand forecast?
A. When they know it will be better for the total revenue of the property to make the adjustments.
B. When they anticipate that too much business will be turned away if they do not adjust the demand forecast for the relevant dates.
C. When they anticipate changes in the market that will impact demand over these dates, which have not yet been entered into One Yield.
D. When there are serious market changes and they are requested to apply the required changes to One Yield.
C. When they anticipate changes in the market that will impact demand over these dates, which have not yet been entered into One Yield.
What would the effect in One Yield be if group supply projections are over-forecasted?
A. There are no impacts to over-forecasting group projections.
B. One Yield will calculate more rooms being available than are actually available.
C. One Yield calculates the hurdle revenue based on projections and reduces the supply accordingly.
D. One Yield will think there is less available transient supply to sell to the transient customer.
D. One Yield will think there is less available transient supply to sell to the transient customer.
Why is it important to apply proven demand and supply science, monitor demand and manage supply increases?
A. It will result in better outputs that will maximize revenue and profit for Marriott properties.
B. It will ensure that the Revenue Manager is up-to-date with the latest trends and competitor offers.
C. It increases the number of Guests that book on Marriott.com and results in better outputs for your property.
D. It ensures that your rates are always lower than your competitors’, resulting in more Guests booking at your hotel.
A. It will result in better outputs that will maximize revenue and profit for Marriott properties.
Which statement best explains how Priority and Watch Dates streamline the Revenue Management process?
A. They prompt the Revenue Manager in time to ensure that their reporting reflects the most current information.
B. They identify dates that require your attention and possible action.
C. They provide the exact action required to ensure each date maximizes revenue.
D. They identify dates that meet user-defined criteria for high revenue impact.
B. They identify dates that require your attention and possible action.
Which one of the following statements is the best description of Watch Dates?
A. The are defined by the user to keep track of important dates.
B. They are system-defined dates that need to be followed up on a daily basis to ensure no errors occurred in the End of Day process.
C. They are entered by the Front Desk to ensure the Revenue Manager is aware of discrepancies.
D. They alert each department of tasks they must accomplish on critical dates.
A. The are defined by the user to keep track of important dates.
Which of the following statements is NOT true of Priority Dates?
A. They are system-generated to alert you of situations that may require your attention.
B. On Demand, Supply and Hurdle ADVisors, they are assigned to priority statuses based on their revenue impact.
C. On Rate and Inventory ADVisors, they are based on user-defined thresholds, and appear in chronological order.
D. The are defined by the user to keep track of possible important events and there are no conditions prompting them.
E. They are highlighted on the calendar. The color and shading of a date provides additional information.
D. The are defined by the user to keep track of possible important events and there are no conditions prompting them.
How do you manage active alerts in One Yield?
A. Log in and review each ADVisor. Identify Priority Dates and address them.
B. Log in and send all active alerts on your profile to the Front Desk for action. Only the Front Desk can rectify the errors.
C. Review all active alerts in the order of the five-step process. Click the exclamation mark and open the transaction log.
D. Record each alert. Then contact Technical Support to ensure all system updates have run successfully.
C. Review all active alerts in the order of the five-step process. Click the exclamation mark and open the transaction log.
Active Alerts indicate a system processing failure has occurred and are identified as an exclamation in an orange circle.
- True
- False
- True
What is the main purpose of the ADVisor in One Yield?
A. It is one of the most important screens to complete to ensure data entered is correct and integrates into other systems.
B. The ADVisor is a screen to guide the user through the steps to ensure a Guest has an exceptional experience and will book again.
C. The ADVisor streamlines the five-step transient revenue management process by highlighting key data and action steps.
D. The ADVisor provides a weekly checklist of activities to consider.
C. The ADVisor streamlines the five-step transient revenue management process by highlighting key data and action steps.
Match the sections within an ADVisor to the relevant description of that section.
Active Alerts, Priority Dates, Actions, Key Metrics and Calendar.
- Steps taken to review & resolve dates identified on ADVisor.
- Highlights Priority and Watch Dates by color and shading.
- Displays critical dates identified by OneYield & Watch Dates.
- A system processing failure. Indicated by an “!” mark.
- Displays key data associated with the date selected.
- Active Alerts = A system processing failure. Indicated by an “!” mark.
- Priority Dates = Displays critical dates identified by OneYield & Watch Dates
- Actions = Steps taken to review & resolve dates identified on ADVisor.
- Key Metrics = Displays key data associated with the date selected.
- Calendar = Highlights Priority and Watch Dates by color and shading.
What are the five steps of the Transient Revenue Management process in One Yield?
A. Demand, Supply, Rates, Hurdle and Inventory.
B. Demand, Supply, Total Stay, Housekeeping and Check-out.
C. Demand, Supply, Check-in, Stay-over and Check-out.
D. Check-in, Demand, Supply, Check-out and Client Survey.
A. Demand, Supply, Rates, Hurdle and Inventory.
What are the items needed to ensure the accuracy of the data being used by RPO to provide an optimal retail rate recommendation?
A. Unconstrained transient remaining demand forecast, group available transient supply, and RPO settings.
B. Competitive positioning, available transient demand, and RPO settings.
C. Retail pricing, hurdle revenue, inventory optimizer and ROP settings.
D. Total Yield, High Performance Optimizer, Group Pricing Optimizer.
A. Unconstrained transient remaining demand forecast, group available transient supply, and RPO settings.
Remaining unconstrained transient demand forecast is one of the factors the Retail Pricing Optimizer considers when formulating retail rate recommendations. What are the others?
A. Improved results, time saving and optimal recommendations.
B. Total Yield, High Performance Optimizer, Group Pricing Optimizer.
C. Competitive positioning, rate responsiveness, available transient supply, and RPO settings.
D. Historical data, Guest behavior and inventory.
C. Competitive positioning, rate responsiveness, available transient supply, and RPO settings.
Identify the three foundational revenue management concepts that are drivers used by the Retail Pricing Optimizer.
A. Results, efficiency and optimal recommendations.
B. Demand forecast, competitive position, and rate responsiveness.
C. Retail pricing, hurdle revenue, inventory optimizer.
D. Total Yield, High Performance Optimizer, Group Pricing Optimizer.
B. Demand forecast, competitive position, and rate responsiveness.
What are the benefits of the Retail Pricing Optimizer?
A. Improved results, time saving and optimal recommendations.
B. Accuracy in forecasting, resource planning and growth.
C. It is one easy to use platform in One Yield that produces 100% accuracy in pricing recommendations.
D. It provides demand forecast, competitive position, and rate responsiveness.
A. Improved results, time saving and optimal recommendations.
How would the relationship between One Yield and group business evaluations be described?
A. Two independent and separate entities that influence One Yield’s outputs.
B. One Yield’s demand and supply forecast is influenced by group business evaluation.
C. They are interdependent on each other.
D. Group business evaluation is influenced by One Yield’s demand and supply forecasts.
D. Group business evaluation is influenced by One Yield’s demand and supply forecasts.
Inputs from other systems impacts the accuracy of One Yield’s recommendations and outputs. How can you ensure accurate inputs?
A. Ensure that the latest version of One Yield is loaded on the system.
B. Ensure there are processes in place that ensure accuracy and timeliness from others who impact the data coming into One Yield.
C. Check that the One Yield System Health alerts have been set up to remind strategic teams to update their systems.
D. Run the night audit process check every evening.
B. Ensure there are processes in place that ensure accuracy and timeliness from others who impact the data coming into One Yield.
One Yield uses key demand and supply metrics to calculate system outputs like transient retail rates, hurdle revenue, inventory authorizations, group pricing and financial forecasts.
- True
- False
- True
Identify the key supply metrics found in One Yield.
A. Unconstrained transient Demand
B. Additional demand
C. Transient realized supply
D. Remaining transient demand
E. Available transient supply
E. Available transient supply
The purpose of Priority Dates is to identify where…
Select all that apply:
- Group To-be’s exceed the available transient supply.
- A user has overridden One Yield’s remaining demand value, and the override does not appear likely to materialize.
- The difference between the recommended rate and the implemented rate is beyond the user-defined threshold.
- One Yield has recognized a change and alerts the user to review a date(s).
All choices are correct. Select all.
What factors does One Yield consider to determine the Remaining Unconstrained Transient Demand?
Select all that apply:
- Length of stay booking patterns by arrival date
- Current selling rate
- Distribution of demand by demand segments
- Rooms currently on the books
- Historical data from the last three years with one-time outliers excluded
All choices are correct. Select all.
Choose the situation(s) that describe when the transient cancellation forecast might be adjusted.
Select all that apply:
- An annual transient event that brings lots of visitors to your city but typically has a high rate of No Shows.
- A large group on the books is expected to slip significantly.
- An unexpected weather event is anticipated to impact travel.
- A group event is expected to end a day early causing many of the group guests that have booked outside the group block to leave early.
- An unexpected weather event is anticipated to impact travel.
- A group event is expected to end a day early causing many of the group guests that have booked outside the group block to leave early.
Review each scenario below, and then select those that apply, based on the hurdle revenue information provided on the screen.
- A reservation arriving on Wednesday, February 18th for 3 nights will be allowed to book if the rate paid is $133 or above.
- A reservation arriving on Sunday, February 19th for 3 nights will be allowed to book at any rate available in MARSHA that satisfies the availability rules defined in High Performance Pricing. This excludes Policy Driven rates.
- A reservation arriving Tuesday, February 14th for 3 nights will be required to stay 3 nights regardless of the rate paid.
- Any reservation arriving on Friday, February 17th for any length of stay will be allowed to book regardless of the rate paid.
- A reservation arriving on Wednesday, February 18th for 3 nights will be allowed to book if the rate paid is $133 or above.
- A reservation arriving on Sunday, February 19th for 3 nights will be allowed to book at any rate available in MARSHA that satisfies the availability rules defined in High Performance Pricing. This excludes Policy Driven rates.
In One Yield, the Retail Pricing Optimizer’s retail rate recommendations rely on the hotel to assign retail-tied market codes to all non-qualified rates.
Given the above, when populating the VSSM in MARSHA to determine what rates to offer, all rates (including promotions) should have a retail-tied market code.
- True
- False
- True
For the last four years, a street festival has been held on the same weekend in August. This festival has historically created high demand over this weekend. One Yield recognizes that this occurs every year because it consistently falls on the same weekend. The Revenue Manager does not need to take any action.
- True
- False
- True
The Retail rate recommendation is based on the Transient OTB pace versus last year.
- True
- False
- False
The Remaining Transient Demand in One Yield may change based on the retail price implemented by the Revenue Manager.
- True
- False
- True
Review this scenario and then determine if the statement below is true or false.
“I usually follow RPO’s recommendations as I have seen great results when I implement the recommended rates. However, there are a few dates coming up where there is a last minute event in the market that is causing our remaining transient demand and pricing to be out of the ordinary. I have implemented a rate that is higher than what RPO is recommending for just these few dates.”
True or False: The remaining transient demand forecast and hurdle calculation is basing its results on the rate that I have implemented.
- True
- False
- True
Which of the following best explains why Rates is Step 3 in the five step Transient Revenue Management Process?
- The retail rate is the result of comparing the remaining unconstrained transient demand versus available transient supply, must be considered as an input into the hurdle revenue calculation, and will influence the Inventory (Step 5) authorization.
- The retail rate is the result of comparing the remaining unconstrained transient demand versus available transient supply, and must be considered to calculate the hurdle.
- The retail rate recommendation is the result of comparing the remaining unconstrained transient demand versus available transient supply.
- The retail rate is the result of comparing the remaining unconstrained transient demand versus available transient supply, must be considered as an input into the hurdle revenue calculation, and will influence the Inventory (Step 5) authorization.
Which of the following is a valid reason for overriding the Remaining Transient Demand?
- The Revenue Manager noticed the hotel is down in Transient OTB vs. Last year, and wants to adjust the Remaining Demand to also be below last year.
- The Revenue Manager does not agree with the Hurdle Revenue for a specific date and wants to change the Remaining Demand to influence the Hurdle Revenue.
- The Revenue Manager has market knowledge for a specific set of dates that One Yield has not yet recognized.
- The Revenue Manager has market knowledge for a specific set of dates that One Yield has not yet recognized.
One Yield optimizes whenever a user clicks “implement”. If the user does nothing, One Yield will optimize.
- 4 times each day
- 3 times each day
- 1 time each night
- 4 times each day
What information does One Yield utilize to recognize the demand by segment?
- A. The numeric market code assigned in High Performance Pricing.
- B. The Special Corporate rates with Last Room Availability based on 3 rate fields defined in High Performance Pricing.
- C. The demand based on last year.
- D. A and B
- E. B and C
- D. A and B
The Available Transient Supply is the number of rooms available to sell to the transient customer based on these factors.
- Out of Order rooms entered in the Supply Screen.
- Transient cancellation forecast.
- Definite group projection from Revenue Planning.
- Allotments forecasts in the Allotment screen.
- All of the above.
- All of the above.
Select the reason that best describes when the Group Block Slippage Override field on the Total Hotel Authorization screen would be used.
- Adjustment for a group that books outside of the group block.
- To make One Yield think there is more Available Transient Supply.
- Exclusion of Group To-Be’s from the Available Transient Supply.
- Adjustment for significant intra-day group changes.
- Adjustment for significant intra-day group changes.
Review the scenario and answer the question that follows.
I have returned from a 2-week vacation/holiday. I had someone else monitoring One Yield in my absence. I want to determine where to focus my attention.
Which of the following will provide the information I am looking for?
- On the Hurdle Revenue Screen, view the Hurdle Revenue by Collection compared to the last day in the office before vacation/holiday.
- On the Demand Tab, view the Notes on the dates that have been overridden, which are easily identifiable because they are in pink font.
- Review the Priority Dates to ensure any actions One Yield recommends are addressed as soon as possible.
- All of the above.
- All of the above.
For a specific date, if you have information about your hotel’s demand that One Yield does not, you may take one of the following actions:
- Override the Remaining Transient Demand (Increase or Decrease based on the situation), indicating the reason in the Notes section.
- Override the Hurdle Revenue (Increase or Decrease based on the situation), indicating the reason in the Notes section.
- Review the Transaction Log.
- Set up a Transient Manage Event.
- Override the Remaining Transient Demand (Increase or Decrease based on the situation), indicating the reason in the Notes section.
The hurdle revenue for next Tuesday for one night stay is $200. Select the choice that best describes what this means.
- A reservation request for one night arriving on Tuesday with a value less than $200 will not be accepted.
- A reservation request for two rooms on Tuesday will have to be at least $100 a night, per room.
- The retail price point will automatically be adjusted on High Performance Pricing (HPP) to $200.
- A reservation request for one night arriving on Tuesday with a value less than $200 will not be accepted.
When looking at the Remaining Transient Demand number on the Unconstrained Transient Demand Forecast screen, if the Remaining Demand number has been overridden by the user, and successfully implemented, the Applied Remaining Demand number will be ______________.
Drag and drop the correct response into the space below.
- Orange
- Pink
- Green
- Red
- Pink
Room pool authorization recommendations are calculated using the constrained transient demand, at the room collection level, that ___________; this is the inventory that will be made available for sale to the transient customer.
Drag and drop the correct response into the space below.
- Exceeds the thresholds defined on the Inventory Settings screen
- Crosses the hurdle
- Meets the available transient supply
- Meets the thresholds defined on the Inventory Settings screen
- Crosses the hurdle
For hotels that do not use Revenue Planning, the Group projection will be equal to the MARSHA Block or Book value, whichever is greater.
- True
- False
- True
Select the situation(s) that best describe when a Revenue Manager might choose to exclude To-Be’s from One Yield optimization process.
Select all that apply
- Hurdle revenue seems high for a particular date. The Revenue Manager does not want to filter out any Transient Demand unti some of the Group To-Be’s materialize.
- Arrival date is approaching and there is no activity in the group funnel; it is unlikely To-Be’s will materialize.
- Rates are high for a particular date and should be adjusted down.
- Hurdle revenue seems high for a particular date. The Revenue Manager does not want to filter out any Transient Demand until some of the Group To-Be’s materialize.
- Arrival date is approaching and there is no activity in the group funnel; it is unlikely To-Be’s will materialize.
Access the _______________ to check for system processing successes and failures, and to see when certain changes were made, and by whom, in One Yield.
Drag and drop the correct response into the space below
- Watch Dates
- Priority Dates
- Transaction Log
- Demand Segments
- Transaction Log
Excluding or Including To-Be’s on the Group Projections screen impacts the available transient supply forecast in One Yield and will automatically update the To-Be’s forecast in Revenue Planning.
- True
- False
- False
Select the step of the Transient Revenue Management Process where the Available Transient Supply, Group Projections, and Cancellation Forecast are displayed.
- Hurdle
- Demand
- Inventory
- Supply
- Rates
- Supply
The transient cancellation forecast is based on ____________.
Drag and drop the correct response into the space below
- Transient rooms that have already cancelled plus those expected to cancel
- Rooms booked by a group within their block expected to cancel
- Transient rooms that have been booked
- Transient rooms yet to book that will cancel
- Transient rooms that have been booked
As a best practice, if you make a change in remaining transient demand, remember to add a note to dates with overrides. Notes should be brief with an explanation of the reasoning for the override.
- True
- False
- True
Priority Dates on the Rate ADVIsor screen will display in the Priority Date List in this order.
- Chronological based on date.
- Chronological based on user defined thresholds.
- Priority status of 1, 2 or 3 based on their overall impact.
- Chronological based on revenue impact.
- Chronological based on user defined thresholds.
One Yield provides ________ in “real time”. The Revenue Manager can compare this value to Transient Same Time Last Year.
Drag and drop the correct response into the space below
- Transient On the Books (OTB)
- Transient Same Time Last Year (STLY)
- Group Same Time Last Year (STLY)
- Transient On the Books (OTB)
Out of Order Rooms should be recorded and managed in/on the __________. This is the system of record.
- (Manage Supply) Out of Order screen in One Yield
- (Manage Supply) Cancellation Forecast screen in One Yield
- MARSHA Mini-Hotel
- Transient Projections Screen in Revenue Planning
- Group Projections Screen in Revenue Planning
- (Manage Supply) Out of Order screen in One Yield
Which action would you take if you wanted to review detailed information about a Priority Date on the Inventory ADVisor?
A. Access and review the screens below the Inventory ADVisor.
B. Review the Extended Group Report.
C. Correct negative Mini-Hotel Inventory.
D. Access MARSHA and ensure Mini-Hotel Inventory is released at cut-off.
E. All of the options listed.
E. All of the options listed.
Lockout dated apply to automatic optimizations and manual adjustments.
- True
- False
- False
How can you identify if a Priority Date exists on the Inventory ADVisot?
A. There will be an exclamation mark under the Inventory step of the process.
B. There will be a number and bright orange circle under the Inventory step of the process.
C. None of the options listed.
B. There will be a number and bright orange circle under the Inventory step of the process.
