one punch man Flashcards

1
Q

Father of Marketing

A

Philip Kotler

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2
Q

Vision

A

wants to be or how it wants

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3
Q

Tactical Planning

A

the short-term actions and plans to implement the strategy

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4
Q

Customer Value

A

the relationship between benefits and the sacrifice necessary to obtain those benefits

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5
Q

perceived value=perceived benefit

A

customer value

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6
Q

General Need Description

A

the characteristics and quality of the needed item (2nd step)

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7
Q

Marketing Environment

A

company must take into consideration (micro & macro)

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8
Q

Relationship Concept

A

improving long-term relationship with CURRENT customers

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9
Q

New Task

A

buyer purchases a product or service for the first time

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10
Q

Market Density

A

number or people within a unit of land like census tract

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11
Q

Mission

A

purpose and what it does to achieve its vision

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12
Q

Marketing KPIs

A

used to check that the marketing activities of a company are on track

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13
Q

Market Segmentation

A

groups that have common needs or will respond similarly

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14
Q

Marketing Plan

A

a written document that acts as a guidebook of marketing activities for the marketing manager

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15
Q

Straight Rebuy

A

routinely re-order without any modifications

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16
Q

Relationship Marketing

A

long-term relationship with LARGER customer

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17
Q

Examples of Behavioral

A

occasion, benefit sought, user status, usage rate

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18
Q

Behavioral

A

based on knowledge, attitudes, uses or responses to a product

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19
Q

Psychographic

A

personality characteristics, motives, lifestyles and geodemographic

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20
Q

Customer relationship

A

long-term customer retention than acquiring large numbers of new and potentially single-transaction customers

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21
Q

Business Buying Process

A
  1. Problem Recognition
  2. General Need Description
  3. Product Specification
  4. Supplier Search
  5. Supplier Selection Process
  6. Order Routine Specification
  7. Performance Review
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22
Q

Strategy

A

plan from reaching a specific goal

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23
Q

Marketing goals

A

what results the company wants to achieve with its marketing efforts

24
Q

Marketing Design

A

• Product research
• Consumer research
• Packing research
• Pricing research

25
Product Specification
decides on and specifies the best technical product characteristics (3rd step)
26
Modified Rebuy
buyer wants to modify product specifications, prices, terms, or suppliers
27
Marketing Research
gathering information, analyze, and report
28
School-age-children
as young as 2 years old
29
Generation Y
1982-2003
30
Generation X
1965-1981
31
Baby Boomers
1946-1964
32
Seniors
beyond 1946
33
Characteristics of Relationship Marketing
1. Focuses on long-term rather than short-term 2. Focuses on partners and customers rather than company's product 3. Focuses more on listening and learning rather than talking
34
How to establish customer value?
best cost best service best product
35
The drivers value
product function service quality marketing branding price points if differentiation existing experience or relationships
36
Two types of marketing approach
1. Traditional Approach 2. Contemporary Approach
37
SMART
Specific Measurable Attainable Realistic/Relevant Time-bound
38
Market
ability and willingness to make purchases
39
What is customer?
receives, consumes or buys a product
40
Marketing Strategy
describe how your marketing goals
41
Marketing Concept
satisfying customer and accomplishing goals at the same time
42
refers to everyone a customer see when interacting in your business
Physical evidence
43
where the business provides the product
Physical environment
44
Where customer buys a product
Place
45
Marketing Mix
1. Price 2. Product 3. Promotion 4. People 5. Place 6. Process 7. Physical Evidence
46
Nature of marketing goals
1. realistic 2. credible 3. should be recorded
47
Marketing by Philip y
creating commuting delivering value target market profit
48
History of Marketing
Barter System Industrialization Golden age of advertising New marketing theories
49
consumer recognize a brand name when someone mentions it
Aided brand awareness
50
when they need a product
Unaided brand awareness
51
Goals must be
Attainable Consistent Comprehensive Intangible
52
target market is the segment of the market, most likely to purchase
Increasing target market
53
maximize their financial return from investment as high as possible
Increasing sales and profit
54
Examples of Marketing Goals
Countering competitive strategies Increasing distribution channel Reputation
55
The Role of Marketing
1. Identify customers 2. Satisfy " " 3. Retain " " 4. Creation of product and service 5. Distribution 6. Pricing 7. Promotion 8. Selling
56
use for an effective marketing strategy, we can also use it for the effective promotion of either goods or services
Principles of Marketing
57
GRADES REVEAL
• P.E - 97 • Marketing - 96 • R.W.S - 95 • EAPP - 89 • Business Math - 86 • Stats - 79