Onboarding

Question 1

You want to enroll in Benefits or glance at your current benefits. What system will you need to log into?

Answer 1

Namely

Question 2

You want to take some snippy new classes to really help acclimate you to all things “Olive”. Where do you go to research and enroll in available classes?

Answer 2

Olive University

Question 3

What cloud based software is utilized to create documentation and collaborate with internal team members as well as share with external clients?

Answer 3

Confluence

Question 4

In Slack, what “@ mention” command is used to send a notification to everyone who is currently active in a given channel? When should this be used?

Answer 4

@here

Never in the #general or #announcement channels. Otherwise, never unless absolutely urgent. When in doubt, check with your supervisor first.

Question 5

In Slack, what “@ mention” command is used to send a notification to everyone who is in a given channel, active or not? When should this be used?

Answer 5

@channel

Never in the #general or #announcement channels. Otherwise, never unless absolutely urgent. If in doubt, check with your supervisor first.

Question 6

What system can you access to get a high level overview of all the internal resources &
systems used here at Olive, in which you can find links to the Employee Handbook, Off-Grid policy, Team Overviews and org charts, etc? How can you go about gaining access to this system?

Answer 6

Coda.

By entering a ticket with the Service Desk requesting new access to Coda

Question 7

What is the best way to get technical assistance?

Answer 7

Submit a Help Desk ticket. If it’s something minor or maybe you’re just following up on a ticket, the slack channel #servicedesk is available as well

Question 8

What system is used to access all of Olive’s shared files and folders

Answer 8

Google Drive

Question 9

What system is utilized for monthly compliance training?

Answer 9

KnowBe4