On the Phone Don't Forget!

Question 1

What is the 50% deposit?

Answer 1

-While putting information in the system after get times from them and such:
I wanted to let you know that I am going to put this in the system, get your contact information, review the event with you and their will be a 50% deposit. Is that okay?

Question 2

What is the policy on the 50% deopsit?

Answer 2

I am ready to take that 50% deopsit on your card. Before I process that deposit I want to let you know you have 7 days prior to your event to call and cancel your 50% deposit will be refunded. After 7 days, your deposit will be non refundable. However, we can always schedule your party for you up to 3 months in advance you will be required to show this credit card and matching ID on thr day of your event.

Question 3

After get the deposit what do we do?

Answer 3

send email confirmation
remind them of the waiver
review that no bringing outside food or drink other than birthday cake
remind again about check in time and times for event and thank the guest ay goodbye