Old FO1 Study Guide Flashcards
who must take corrective action if an investigation confirms a harassment complaint has merit?
The Fire Chief
Looking beyond the physical attributes of individuals and matching the individual’s strengths with the organization’s needs in order for the organization, the individual, and the officer to be successful is a must for the fire officer to maintain______
cultural diversity
what is one of the four basic tasks expected of a good fire officer, as reported by the administrative fire officers study?
Notifications
what type of organizational document is developed to provide definite guidelines for present and future actions?
policy
what type of organizational document establishes or prescribes specific operational or administrative methods to be followed routinely for the performance of designated operations or actions?
standard operating procedures (SOP)
Firefighters who want to initiate a harassment complaint have three methods for doing so, at what level must they first make contact?
it is their choice
what term does the international association of fire chiefs use for a Fire Officer I?
supervising fire officer
what is one method of fostering the concept of appropriate workplace behavior?
fire fighters develop their own set of rules
Which of the four functions of management does the fire officer use to take the available people, equipment, structure, and time and develop them into an orderly, functional, and structural unit?
organizing
what are the primary causes of death to fire fighters operating in a burning structure?
flash over and structural collapse
which of the four functions of management deals with developing a scheme, program, or method that is worked out beforehand to accomplish an objective?
planning
which of the four functions of management is used when a fire officer considers the impact on the budget before making purchases?
controlling
most experts believe that span of control should not extend to no more than a specific number of people. What is that number?
5
Human resource management is built from two generalized schools of management thought. What is one of those schools?
Scientific
according to the NFPA, about what percentage of American Fire Fighters are volunteers?
72%
if the officers have the authority to solve a given problem that has come up, what should they do about involving their supervisors first?
nothing; they should go ahead and make a decision
fire officers should consult their supervisors if they are going to make a decision that ______
goes beyond their scope of authority
when an officer tells subordinates that he does not agree with unpopular orders, but the orders have to be enforced anyway, what is the result?
the officer’s authority and supervisory ability is undermined
what type of organizations do private industries or nongovernmental organizations use to provide fire protection to factories, processing plants, and large private facilities?
fire brigades
what is the lowest level of fire officer that could be in a chief officer position?
Fire Officer III
what type of study was used to greatly improve performance in the fire fighter combat challenge?
time and motion
what type of organizational document is developed by various government or government-authorized organizations to implement a law that has been passed by a government body?
regulation
when officers are preparing to present a class on a topic, what/whom should they consult first?
their personal training library
what agency enforces the federal laws establishing the civil rights of americans?
equal employment opportunity commission
historically, what did it mean if a house had a fire mark on it?
the house is covered by insurance
what is the term for the set of guidelines that a department establishes for fire fighters?
discipline
the beginning of shift is normally giving to the battalion or district chief within what amount of time after the start-of-shift?
15 minutes
which of the following is NOT a method of looking at the organization of a fire department?
Hazards
the equal employment opportunity act of 1972 includes almost all public and private employers with a minimum number of employees. what is the number?
15
