Old FO1 Study Guide Flashcards
who must take corrective action if an investigation confirms a harassment complaint has merit?
The Fire Chief
Looking beyond the physical attributes of individuals and matching the individual’s strengths with the organization’s needs in order for the organization, the individual, and the officer to be successful is a must for the fire officer to maintain______
cultural diversity
what is one of the four basic tasks expected of a good fire officer, as reported by the administrative fire officers study?
Notifications
what type of organizational document is developed to provide definite guidelines for present and future actions?
policy
what type of organizational document establishes or prescribes specific operational or administrative methods to be followed routinely for the performance of designated operations or actions?
standard operating procedures (SOP)
Firefighters who want to initiate a harassment complaint have three methods for doing so, at what level must they first make contact?
it is their choice
what term does the international association of fire chiefs use for a Fire Officer I?
supervising fire officer
what is one method of fostering the concept of appropriate workplace behavior?
fire fighters develop their own set of rules
Which of the four functions of management does the fire officer use to take the available people, equipment, structure, and time and develop them into an orderly, functional, and structural unit?
organizing
what are the primary causes of death to fire fighters operating in a burning structure?
flash over and structural collapse
which of the four functions of management deals with developing a scheme, program, or method that is worked out beforehand to accomplish an objective?
planning
which of the four functions of management is used when a fire officer considers the impact on the budget before making purchases?
controlling
most experts believe that span of control should not extend to no more than a specific number of people. What is that number?
5
Human resource management is built from two generalized schools of management thought. What is one of those schools?
Scientific
according to the NFPA, about what percentage of American Fire Fighters are volunteers?
72%