Office Logistics

Question 1

Alphabetic filing

Answer 1

Most common and oldest
-direct filing bc only the name of patient is needed

Question 2

What is a limitation of alphabetic filing

Answer 2

As the number of files increase, letter sections get bigger causing shifting

Question 3

Ways to color code alphabetic filing

Answer 3

-The second letter of last name determines color
-two sets of 13 colors for A-M and N-Z

Question 4

What do numeric and subject filing systems require

Answer 4

Cross reference

Question 5

Straight/ consecutive numeric system

Answer 5

Every patient gets a number in order of joining the practice

Question 6

Terminal digit filing system

Answer 6

Number split into 3 groups of 2 numbers xx-xx-xx
-order by from right, middle, left

Question 7

Middle digit filing

Answer 7

Number filing format ‘xx-xx-xx
-Order by middle digit, then first, then third

Question 8

Subject filing

Answer 8

For business records, correspondence and info related to a specific topic
-can be alphabetic or alphanumeric

Question 9

How do you organize info in records

Answer 9

Organize it by topic

Question 10

Bookkeeping

Answer 10

Recording, classifying and summarizing financial transactions

Question 11

True or false
Health insurance coverage does not need to be verified before seeing the provider

Answer 11

False

Question 12

Copayment

Answer 12

Fixed fee for a service collected at the time of the procedure

Question 13

Coinsurance

Answer 13

Cost sharing (percent owed by patient and by insurance)
-occurs after the deductible

Question 14

Deductible

Answer 14

Amount patient pays before insurance covers anything

Question 15

Explanation of benefits

Answer 15

EOB- insurances statement sent to patient of what treatments they covered and what the patient needs to

Question 16

Accounts receivable ledger

Answer 16

Document that provides info about charges, payments and remaining amount due to the provider

Question 17

Fee for service

Answer 17

Model in which providers set the fees for procedures

Question 18

Allowable charge

Answer 18

The maximum amount the insurance carrier will pay for a specific procedure

Question 19

Resource based relative value scale

Answer 19

System that provides national uniform payment to providers after adjustments across all practices

Question 20

How to fix errors in book keeping

Answer 20

Strike line through it

Question 21

How fast should charges be entered into the daily journal

Answer 21

As soon as possible

Question 22

Do you have to write receipts for cash, or checks, or both

Answer 22

Yes for cash, sometimes for checks

Question 23

How fast should checked be endorsed for deposit

Answer 23

As soon as possible

Question 24

True or false
All charges and receipts should be put in patient ledger daily

Answer 24

True

Question 25

Petty cash

Answer 25

Small amount of cash for expenses like postage, parking fees, emergencies etc