OE & D Flashcards
Chain of command
Line of authority within an organization
Departmentalization
Way an organization groups jobs to coordinate work
Formalization
Refers to the extent to which rules, policies, and procedures govern the behavior of employees in an organization.
Functional structure
Organizational structure in which departments are defined by the services they contribute to the organization’s overall mission, such as marketing and sales, operations, and HR.
Geographic structure
Organizational structure in which geographic regions define the organizational chart
Line units
Work groups that conduct the major business of an
organization.
Matrix structure
Organizational structure that combines
departmentalization by division and function to gain the benefits of both; results in some employees reporting to two managers rather than one, with neither manager assuming a superior role.
Organizational development
Process of enhancing the effectiveness and efficiency of an organization and the well-being of its members through planned interventions.
Product structure
Organizational structure in which functional departments are grouped under major product divisions.
Span of control
Refers to the number of individuals who report to a supervisor.
Staff units
Work groups that assist line units by providing specialized services, such as HR.
