OCC Flashcards

1
Q

is a process of sharing and
conveying messages or
information with one person to
another

A

Communication

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2
Q

Communication, which came from the
Latin word

A

comunicare,

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3
Q

The —-, or source, conceptualizes
an idea in his mind before he is able
to formulate and organize the
message he will send.

A

sender

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4
Q

It is the final concept of the idea
formulated by the sender.

A

MESSAGE

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5
Q

is the medium, mean, manner or method through
which a message is sent to its intended receiver.
The basic channels are written.

A

CHANNEL

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6
Q

He is the person whom the sender is
communicating with.

A

RECEIVER

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7
Q

It is the response given by the individual
receiving information.

A

Feedback

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8
Q

This can be verbal or nonverbal
cues such as head nodding and
body language.

A

FEEDBACK

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9
Q

is a pictorial
representation of the communication process,
ideas, thoughts, or concepts through diagrams, etc.

A

Communication Model

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10
Q

Types of

communication

model

A

Linear, Interactive, Transaction, Shannon - Weaver

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11
Q

explains the
process of one-way communication, whereby a
sender transmits a message and a receiver
absorbs it.

A

LINEAR MODEL

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12
Q

is a theory that
proposes communication between two or more
people occurs in an ongoing exchange of
messages,

A

Transactional Model

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13
Q

is a
two-way process of exchanging ideas,
messages, and information.

A

Interactive Model

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14
Q

is a mathematical theory of
communication that argues that human
communication can be broken down into 6 key
concepts:

A

Shannon Weaver Model

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15
Q

6 key
concepts

A

sender, encoder, channel, noise,
decoder, and receiver.

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16
Q

It is known as the “mother of all models” because
of its wide popularity.

A

Shannon Weaver Model

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17
Q

the main person who developed
the theory.

A

Claude
Shannon

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18
Q

Five Elements of

Communication

A

Sender, receiver,message, channel, feedback

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19
Q

To communicate effectively, the sender must
use effective verbal as well as nonverbal
techniques.

A

Sender

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20
Q

can be one person or an entire
audience of people.

A

Receiver

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21
Q

can come in many different forms, such
as an oral presentation, a written document, an
advertisement or just a comment.

A

message

22
Q

The message travels from one point to another
via a channel of communication.

A

Channel

23
Q

The last element of effective communication to describe the receivers response or reaction to the senders message

A

Feedback

24
Q

Is the use of words to share information to the other people

A

Verbal Communication

25
Q

Main components of verbal communication

A

Sound, Words, Speaking, and Language

26
Q

The language that you use should be appropriate to the environment or occasion

A

Appropriateness

27
Q

Speakers who often use simple yet precise and powerful words are found to be more credible

A

Brevity

28
Q

The meaning of words, feelings, or ideas may be interpreted differently by a listener

A

Clarity

29
Q

Words should be carefully chosen in consideration of the gender, roles, ethicity

A

Ethics

30
Q

Describe things or feelings usually add color and spice to communication

A

Vividness

31
Q

Refers to an Interaction where behavior is used to convey and represent meanings

A

Non Verbal Communication

32
Q

7CS of effective communication

A

Completeness, Conciseness, Consideration, Concreteness, Courtesy, Clearness, Correctness

33
Q

It is the essential to the quality of the communication process

A

Completeness

34
Q

It does not mean keeping the message short but making it direct or straight to the point

A

Concisiness

35
Q

The speaker should always consider relevant information about his/her receiver such as mood

A

Consideration

36
Q

It is supported but facts, figures, and real-life examples and situations.

A

Concreteness

37
Q

The speaker shows courtesy in communication by respecting the culture, values, and beliefs of his/her receivers

A

Courtesy

38
Q

It implise the use of simple and specific words to express ideas.

A

Clearness

39
Q

In grammar, it eliminates negative impact on the audience and increases the credibility and effectiveness of the message

A

Correctness

40
Q

Is a mental block that retrains you from openly expressing your thoughts and feelings.

A

Emotional Barriers

41
Q

Can be used to convey meaningful information and discourse in a convenient way within communities.

A

Jargon

42
Q

May lead people to make negative decisions about how they treat themselves or let other treat them.

A

Lack of Confidence

43
Q

Results of disturbance in our surroundings which leads to ineffective communication

A

Physical Barrier

44
Q

It happens when two individuals interact, negotiate, and create meanings while bringing in their varied cultural backgrounds

A

Intercultural Communication

45
Q

The individual does not recognize cultural differences

A

Denial

46
Q

the individual starts to recognize cultural differences and is intimidated bu them

A

Defense

47
Q

Although individuals see cultural differences

A

Minimization

48
Q

The individual begins to appreciate important cultural differences in behavior and eventually in values

A

Acceptance

49
Q

The individual is very open to world views when accepting new perspective

A

Adaption

50
Q

Individuals start to go beyond their own cultures and see themselves and their actions based on multifarious cultural viewpoints

A

Integration