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Organization Behavior > OB1 > Flashcards

OB1 Flashcards

1
Q

What are the 3 Managerial Roles according to Mintzberg?

A
  1. ) Interpersonal
  2. ) Informational
  3. ) Decisional
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1
Q

What is a LEADER?

A

Responsible for the motivation and direction of employees

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1
Q

Receives a wide variety of information; serves as nerve center of internal and external information of the organization

A

What is a MONITOR?

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2
Q

What is a SPOKESPERSON?

A

Transmits information to outsiders on organization’s plans,
policies, actions, and results; serves as expert on organization’s
industry

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2
Q
  1. ) Interpersonal
  2. ) Informational
  3. ) Decisional
A

What are the 3 Managerial Roles according to Mintzberg?

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3
Q

What is a RESOURCE ALLOCATOR?

A

He makes or approves significant organizational decisions

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5
Q

What is a DISSEMINATOR?

A

Transmits information received from outsiders or from other
employees to members of the organization

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7
Q

Transmits information to outsiders on organization’s plans,
policies, actions, and results; serves as expert on organization’s
industry

A

What is a SPOKESPERSON?

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8
Q

What is a MONITOR?

A

Receives a wide variety of information; serves as nerve center of internal and external information of the organization

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9
Q

Transmits information received from outsiders or from other
employees to members of the organization

A

What is a DISSEMINATOR?

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10
Q

What is a Liaison?

A

Maintains a network of outside contacts who provide favors and information

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11
Q

Responsible for representing the organization at major negotiations.

A

What is a NEGOTIATOR?

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12
Q

Symbolic head, required to perform a number of routine duties of a legal or social nature

A

What is a FIGURE HEAD?

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13
Q

What is a NEGOTIATOR?

A

Responsible for representing the organization at major negotiations.

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14
Q

He makes or approves significant organizational decisions

A

What is a RESOURCE ALLOCATOR?

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16
Q

Searches organization and its environment for opportunities and initiates projects to bring about change.

A

What is an ENTREPRENEUR?

17
Q

Responsible for the motivation and direction of employees

A

What is a LEADER?

18
Q

Maintains a network of outside contacts who provide favors and information

A

What is a Liaison?

19
Q

What is a FIGURE HEAD?

A

Symbolic head, required to perform a number of routine duties of a legal or social nature

20
Q

What is an ENTREPRENEUR?

A

Searches organization and its environment for opportunities and initiates projects to bring about change.

21
Q

Technical skills

A

Encompass the ability to apply specialized knowledge or expertise.

22
Q

Human Skills

A

The ability to understand, communicate with, motivate , and support other people, both individually and in groups.

23
Q

What are CONCEPTUAL SKILLS?

A

Managers must have the mental ability to analyze and diagnose complex situations.

24
Q

What is the TRADITIONAL MANAGEMENT?

A

Decision Making, planning, and controlling

25
Q

What is the HUMAN RESOURCE MANAGEMENT?

A

Motivating, disciplining, managing conflict staffing, and training

26
Q

What is NETWORKING?

A

Socializing, polticking, and interacting with outsiders

27
Q

What does an EFFECTIVE Manager do?

A
  1. ) Seek information from co-workers
  2. ) Explain their decision
28
Q

What should you concentrate in getting ahead?

A
  1. )Networking
  2. ) Political Skills

Organization Behavior (1 decks)

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