ob exam Flashcards
self efficacy is…
belief that you can achieve a goal
self efficacy can be increased in four ways…
enactive mastery
vicarious modelling
verbal persuasion
arousal
reinforcement theory
argues that behaviour is a function of its consequences
can reinforce behaviour through consequences
operant conditioning
providing rewards or punishments for behaviour to gain desired voluntary behaviour
social learning theory
people can learn through observation and direct experience
equity theory
people comparing their outcomes with others in workpalce and responding based on these
equity theory outcomes
inequity comes from being under or over rewarded
organisational justice
the perception os what is fair in the workplace.
distributional, procedural, interactional
goal setting theory
goals must be specific and difficult, with feedback for higher performance
key elements of motivation
intensity, persistance and direction
maslows hierarchy of needs
psychological, safety, social, esteem and self-actualisation. cant move up without having bottom
herzbergs two factor theory
hygiene and motivators.
hygiene - dissatisfaction - such as pay and working conditions
motivators - intrinsic and satisfaction - such as recognition and growth
participative and representative management
participative is involving lower employees in with mgmt decisions etc
representative is selecting group of employees to represent needs and make decisions for wider organisation e.g a board
self-determination theory
people prefer to feel like they have control over their actions.
motivation is undermined when something feels like an obligation and a task.
intrinsic and extrinsic goals
ppl feel more motivated by intrinsic goals, are more likely to achieve bc consistent with their own values and interests
