NVQ Level 3

Question 1

What were Belbin’s team Roles?

Answer 1

Belbin believed that a team of 4 to 6 people would be ideal to complete any projects.

1. Plant
2. Resource Investigator
3. Co-Ordinator
4. Shaper
5. Monitor Evaluator
6. Team worker
7. Implementer
8. Complete Finisher
9. Specialist

Question 2

What are the 5 Scrum Values?

Answer 2

1. Commitment
2. Courage
3. Focus
4. Openness
5. Respect

Question 3

What makes up a Scrum Team?

Answer 3

1. Product owner
2. Scrum master
3. Development Team

Question 4

What are the four types of Deliotte’s business Chemistry?

Answer 4

1. Pioneers - Spark energy and imagination
2. Guardians - They bring order and rigor
3. Drivers - They generate momentum
4. Integrators - They draw teams together

Question 5

What are the 3 different leadership styles?

Answer 5

1. Autocratic - Power is at the top of the organisational structure.
2. Democratic - Leader gives power to the whole group
3. Laissez - Faire - The team works together for a common goal.

Question 6

What is the Kubler ross change curve and what are the 5 different stages?

Answer 6

It tracks the emotions of people going through a change.

1. Denial
2. Anger
3. Bargaining
4. Depression
5. Acceptance

Question 7

What is the 4D model?

Answer 7

1. Define
2. Design it
3. Do it
4. Deliver it

Question 8

What is the V model?

Answer 8

The V model focusses on the growth of IT systems.

1. Processes
2. Requirements
3. Design
4. Engineering
5. Construction
6. Testing
7. Debugging
8. Deployment

Question 9

What is Porters 5 forces model?

Answer 9

It is used to identify a company’s competetive environment.

1. Rivalry
2. Threat of substitute products
3. Bargaining power of buyers
4. New entry threats
5. Bargaining of suppliers

Question 10

What is Lewins change model?

Answer 10

1. Unfreezing
2. Change Process
3. Refreezing

Question 11

What is the ADKAR model?

Answer 11

A - Awareness 
D - Desire
K - Knowledge 
A - Ability 
R - Reinforcement

Question 12

What are Mckinseys 7s framework?

Answer 12

This model is used for organsiation effectiveness

1. Strategy
2. Structure
3. Systems
4. Shared values
5. Styles
6. Staff
7. Skills

Question 13

What is Charles Handys four classes of culture?

Answer 13

1. Power
2. Role
3. Task
4. Person

Question 14

What is the Corporate Social Responsibility?

Answer 14

This type of business focuses on helping others. For example charity’s.

Question 15

What is RIDDOR?

Answer 15

Reporting, Injuries, Diseases, Dangerous, Occurrence, Regulations.

Question 16

What is COSHH?

Answer 16

Control of Substances Hazardous to Health

Question 17

What is DSE?

Answer 17

Display Screen Equipment

Question 18

What is COMAH?

Answer 18

Control of major accident hazards

Question 19

What are the stages of the project Lifecycle?

Answer 19

Initiation, planning, execution, monitoring and close

Question 20

What are managers responsibilities?

Answer 20

Planning, Organizing, Leading, Controlling

Question 21

What are the stages of Bruce Tuckmans model?

Answer 21

Forming,
Storming,
Norming,
Performing

Question 22

What are the 5 lean management principles?

Answer 22

Define Value, 
Map Value stream, 
Create flow, 
Establish flow, 
Perfection

Question 23

What are the 3 options available to gain a competitive advantage?

Answer 23

Cost Leadership,
Differentiation,
Focus.