NVQ Level 3 Flashcards
What were Belbin’s team Roles?
Belbin believed that a team of 4 to 6 people would be ideal to complete any projects.
- Plant
- Resource Investigator
- Co-Ordinator
- Shaper
- Monitor Evaluator
- Team worker
- Implementer
- Complete Finisher
- Specialist
What are the 5 Scrum Values?
- Commitment
- Courage
- Focus
- Openness
- Respect
What makes up a Scrum Team?
- Product owner
- Scrum master
- Development Team
What are the four types of Deliotte’s business Chemistry?
- Pioneers - Spark energy and imagination
- Guardians - They bring order and rigor
- Drivers - They generate momentum
- Integrators - They draw teams together
What are the 3 different leadership styles?
- Autocratic - Power is at the top of the organisational structure.
- Democratic - Leader gives power to the whole group
- Laissez - Faire - The team works together for a common goal.
What is the Kubler ross change curve and what are the 5 different stages?
It tracks the emotions of people going through a change.
- Denial
- Anger
- Bargaining
- Depression
- Acceptance
What is the 4D model?
- Define
- Design it
- Do it
- Deliver it
What is the V model?
The V model focusses on the growth of IT systems.
- Processes
- Requirements
- Design
- Engineering
- Construction
- Testing
- Debugging
- Deployment
What is Porters 5 forces model?
It is used to identify a company’s competetive environment.
- Rivalry
- Threat of substitute products
- Bargaining power of buyers
- New entry threats
- Bargaining of suppliers
What is Lewins change model?
- Unfreezing
- Change Process
- Refreezing
What is the ADKAR model?
A - Awareness D - Desire K - Knowledge A - Ability R - Reinforcement
What are Mckinseys 7s framework?
This model is used for organsiation effectiveness
- Strategy
- Structure
- Systems
- Shared values
- Styles
- Staff
- Skills
What is Charles Handys four classes of culture?
- Power
- Role
- Task
- Person
What is the Corporate Social Responsibility?
This type of business focuses on helping others. For example charity’s.
What is RIDDOR?
Reporting, Injuries, Diseases, Dangerous, Occurrence, Regulations.
What is COSHH?
Control of Substances Hazardous to Health
What is DSE?
Display Screen Equipment
What is COMAH?
Control of major accident hazards
What are the stages of the project Lifecycle?
Initiation, planning, execution, monitoring and close
What are managers responsibilities?
Planning, Organizing, Leading, Controlling
What are the stages of Bruce Tuckmans model?
Forming,
Storming,
Norming,
Performing
What are the 5 lean management principles?
Define Value, Map Value stream, Create flow, Establish flow, Perfection
What are the 3 options available to gain a competitive advantage?
Cost Leadership,
Differentiation,
Focus.
