NURS 311 EXAM 3 Flashcards

1
Q

The nurse is caring for a frail elderly client who is an immigrant from china. The client is able to speak english but has lived in a chines neighborhood with family since she moved to the US. Which factor should influence the nurse when planning care for this client?

A

Health care practices, rituals, religious beliefs and food patterns need to be identified.

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2
Q

An American client is in a small hospital in a town in Mexico. The nurse notices the patient is feeling anxious, and frustrated because care is easier to obtain where he comes from. What is this patient showing signs of?

A

Culture Shock

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3
Q

A young Russian woman is admitted for high blood pressure. Which of the following approaches is essential for the delivery of culture-sensitive care?

A

Nonjudgemental attitude

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4
Q

A nurse is providing discharge instructions for a client who is of Chinese heritage. Throughout the teaching, the client avoids eye contact. How should the nurse respond?

A

Continue teaching and verify client understanding

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5
Q

A client has recently immigrated from India. Which action by the nurse is most appropiate when developing the nursing care plan?

A

Perform a cultural assessment

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6
Q

A caucasian nurse is caring for a Native American after a stroke. The nurse finds the patient sleeping while holding several small feathers bound by a beaded leather thong. The nurse should consider the possibility that this is?

A

An important item used in native healing practices

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7
Q

Nurse is caring for a young girl from a Middle Eastern country who is dying. Her parents ask the nurses to allow their daughter to be prepared for death by being dressed in a special garment and headdress that needs to be put on everyday. The parents are not able to be at the hospital everyday so they ask the nurses to apply the attire. Which actions by the nurses demonstrate culturally competent care?

A

Learning how to apply the garment and headdress properly.

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8
Q

An english speaking nurse gave a non-english speaking asian patient instructions about preparing an abdominal surgical site. The nurse showed the patient how the bottle of povidone-iodine was to be used in cleansing the area. The patient smiled and nodded throughout the instructions. The patient did not respond when asked if he had any questions. When the nurse left the room, the patient promptly drank the bottle of povidone-iodine. Which action would be most effective in preventing this error?

A

Using a medical interpreter to give the preoperative instructions

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9
Q

The nurse is caring for a patient that does not speak English. When is it imperative that the nurse have an interpreter present for this patient?

A

When consent for treatment is needed

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10
Q

The nurse is caring for an Asian patient in active labor. The nurse states to a co-worker, “I don’t think that patient wants any pain medication. Asian women are very stoic, you know”. What is the nurse expressing?

A

A stereotype

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11
Q

Patient-Centered Care

A

Recognize patient or designee as the source of control and full partner in providing compassionate and coordinated care based on respect for patient’s preferences, values, and needs.

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12
Q

Culture vs. Race

A

Race is a form of social catergorization often based on physical appearance and culture is a shared set of beliefs, values, and behaviors that members of the group express themselves.

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13
Q

Cultural competency

A

The attitudes, knowledge, and skills necessary for providing quality care to diverse populations.

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14
Q

Ethnicity

A

Racial and skin color identity of particular groups related to specific and obvious features based on national origins; common ancestry that leads to shared values and beliefs. Culture and ethnicity are not the same

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15
Q

Ethnocentrism

A

View that your culture is superior to others. Differences in other cultures are viewed negatively

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16
Q

Culture Shock

A

Feelings a person may experience when placed in a different culture that seems strange, which may result in stress or discomfort

17
Q

Stereotypes

A

Prejudices and attitudes developed through interactions with family friends, and others in an individual’s social and cultural system

18
Q

Ethnopharmacology

A

How different ethnic groups respond very differently to some medications.
- The rate of absorption
- Metabolism
- Distribution
- Elimination of drugs
- Dosages may need to be altered
- Adverse effects may vary
- Diff groups may view meds differently

19
Q

Patients want:

A
  • To be treated like they matter
  • Competent care from everyone
  • Providers who make the patient their first priority
  • Information
  • An efficient care process
  • A healthcare insurance plan that is simple
20
Q

Patients have high satisfaction with:

A
  • competent staff
  • Fast treatment
  • Comfort
  • Effective treatment
  • Feeling better fast
21
Q

Safety

A

Refers to the prevention of health care errors and the elimination or mitigation of patient injury caused by health care errors

22
Q

Knowledge

A

focus on safety is on the execution of skills, as well as on technology and systems level

23
Q

Skills

A

Nurses need to use tools to contribute to safer systems

24
Q

Attitudes

A

Nurses and other health care professionals need to value their roles in safety and collaboration

25
Q

Just culture

A

A health-care system’s value is in reporting errors without punishment. Seeks to find a balance between the need to learn from mistakes and the need for disciplinary action against employees

26
Q

Near Miss

A

An error that has the potential to cause patient harm but fails to do so because of chance or because it is intercepted

27
Q

Adverse event

A

UNINTENDED harm and negative outcomes that happens when a patient has been provided medical care.

28
Q

Sentinel event

A

Unexpected occurrences involving death or serious injury

29
Q

The nurse is about to administer a drug to a patient and she notices it is a different concentration than what is prescribed. She doesn’t administer the drug and then reports it to the pharmacy. What event is this?

A

Near Miss

30
Q

The patient is allergic to penicillin but the nurse mistakenly administers amoxicillin which is in the same drug class. The patient starts to show signs of an allergic reaction. The patient was fine after epi was given but they required an extended hospital stay. What event is this?

A

Adverse event

31
Q

An elderly man with renal failure just underwent heart surgery and was prescribed heparin to prevent blood clots. The nurse mistakenly uses an incorrect higher dosage. Due to over anti-coagulation, the patient suffered internal bleeding which led to a fatal hemorrhagic stroke, and died within hours. What event is this?

A

Sentinel event

32
Q

What is Reason’s Swiss Cheese Model of Accident Causation?

A

This is a model that shows how errors occur when situational factors align despite multiple layers of safeguards for error prevention.

33
Q

Specific safety concerns

A
  • Staffing
  • Medication errors
  • Violence
    -Infection
  • Scope of practice
34
Q

What is the leading cause of avoidable harm in healthcare around the world?

A

Medication errors

35
Q

5 Rights of Delegation

A
  1. Right task
  2. Right circumstance
  3. Right person
  4. Right direction & communication
  5. Right supervision & evaluation
36
Q

Combating violence

A
  • violence prevention training
  • reporting these events
  • knowing when to call in reinforcements
  • Remaining calm and in control of yourself
37
Q

Infection

A
  • Result in extended hospital stays
  • Long-standing disability
  • Increased antimicrobial resistance
  • Additional financial burden on patients, families, and healthcare systems
  • Avoidable death
38
Q

Workplace contributions to safety

A
  • Just Culture
  • Safe staffing ratios
  • Equipment updates are in good working order
  • Safe environment
  • Clear communication
  • Policies, procedures, and personnel practices prompting quality and safety
39
Q

Patient Safety Advisory Group

A

A panel of safety experts including nurses, physicians, pharmacists, risk managers, engineers, and others with experience addressing patient safety issues.