Notifications > Description Flashcards
Agency Imported Message
Goes to agency’s program manager when the agency is activated (NOT if manually set status to active)
Agency Incomplete Notification
Sent to agency managers who havent completed their agency profile.
Triggered by “Incomplete Agencies” in Vol > Agencies
Agency Need Denied
Sent to AM when submitted need is denied by SM
Agency Application Recieved
Sent to person filling out agency application, lets them know it’s under review
Agency Manager Removed
Goes to primary system admin when AM is removed
Agency Need Expiration Notification
Sent 7 days before day of need expiration
Agency Need Happens On
Goes out 7 days before, and 1 day before a need is scheduled to occur
Upcoming need reminder
Goes to a volunteer 7 days before, and 1 day before a need they responded to
Benchmark Awarded
Sent to volunteer when they achieve a benchmark
Birthday Notification
Sent to user on their birthday
Bounced Email Check
Sent to primary SM when user tries to clear a bounce record for their email address
User Email Check
(default notification to be sent so SM can check the email status to see if it bounced)
Notice of Unregistered Team
Sent to team leader when their response is removed (by team leader unregistering, or by SM removing their response)
Thank You For Your Donation
Thanks user after they donate
Export Notification
Sent with exported files emailed from connect site manager panel (user & hours only)
Volunteer Weekly Digest
Sent to volunteers to inform of new needs and events, based on their fanned agencies & interests
Agency Manager Weekly Digest
Sent to AMs to inform of expiring needs, upcoming needs, and pending hours
Volunteer Hours Declined
Sent to vol when AM denies their hours
Invitation To Complete Your Profile
Can send when you create new user. Invites them to the site to complete parts of profile you didnt fill in for them
Invitation to Join a Team
Team leaders can send to people they attempt to add when that person does not have necessary qualifications. Includes link to site where they can join team after quals are met.
Notification of Site Manager Status
Sent to new SMs, includes info on GD resources for success
Need Response Thank You
Sent to vol when then respond to a need
Notification of Unregistered Volunteer
Sent to AM when vol unregisters from agency’s posted need
Unregistered Need Volunteer Confirmation
Sent to vol to confirm they unregistered from a need
Notification of Updated Need
Sent to vol when SM or AM updates a need or shift they are responded to
Notice of Expired Qualification
Sent to vol when their qual expires
Notice of Qualified Status
Sent to vol when SM marks then as Qualified
Notice of Unqualified Status
Sent to vol when SM marks them as Not Qualified
Notice if Resubmit Status
Sent to vol when SM marks their qualification answer as Resubmit
Ongoing Need Notification
Sent to creator of ongoing need 90 days after its been updated (and may appear a bit out of date after 3 months with no revisions/updates)
Pin Message for SSO
Used for mobile app SSO logins; message is sent by SSO user in the app to authenticate them without their SSO password
Registration Closed Message
Sent to agency the day registration is closed on a need. If multiple close on same day, multiple notifications are sent.
Schedule Assignment
Sent to vol when Sm or AM schedules them for 1+ shift(s). Message field will contain shift info.
Schedule Recruitment
Sent to vol when SM or AM lets them know of a need they can sign up for. (Triggered in Scheduling area)
User Activation Complete
Sent to SM after bulk activating new users is complete
User Imported Message
Sent to imported users once their account is marked active
Pending Hours Notification for Agency
Sent to AM when they have hours waiting for review. Sent daily.
Event Notification for Agency Fans
Sent to fans when agency posts a new event
Need Notification for Agency Fans
Sent to fans when an agency posts a new need
Notification of Need Response
Sent to AM when vol responds to their need
Users: Welcome To The Team
Sent to users when they’re added to a team
New Agency Approval Message
Sent to AM when their application to join the site is approved
Notice of Pending Items
Sent to SM for new agencies, needs, events, updates, or quals pending approval
Need Response Follow-Up Survey
Sent to users who responded to agency need
Volunteer Self Check-In
Emailed to vol at 6am est on day of scheduled shifts; can use this to schedule their clock in/out times. Shift based needs only.
Volunteer Team Created
Sent to user when team leader adds them to a team
Waitlist: Volunteer Added
Sent to vol when they add themself to a waitlist, confirms they’ve been added
Waitlist: Space No Longer Available
Sent to waitlisted vols previously notified of an opening. Message triggers when space originally made available is taken by another vol
Waitlist: Space Is Open
Sent to waitlisted vol when spot opens up for the list they’re on
Waitlist: Volunteer Removed
Sent to user when they remove self from waitlist
Need Participation Thank You - One Day After
Sent to vol one day after a need which occurs on a specific date. (Not sent for runs until or ongoing)
Batch Password Reset Request
Sent to user when SM requests password reset in Manage Users panel
Track Invite
Sent to user to begin/continue a track
User Deactivate Message
Sent to user after they deactivate their account
New User Welcome Message
Sent to new user when registration is complete. (Not sent if created by SM or team leader)
User Password Reset
Sent to user when they request a password reset
Upcoming Event Reminder
Sent to users 7 days and 1 day before event begins
Event Follow-Up Survey
Sent to users 3 days after event they responded to
Event RSVP Notice to Agency
Sent to event owner when a user rsvps to their event
Notification of Unregistered Event Attendee
Sent to AM ehen user unregisters from an event
Unregistered Event Attendee Confirmation
Sent to user when they inregister from event
Notify Users Week After RSVP Event Ends
Sent to users 7 days after an event to thank them for attending
Blog Post Notice
Sent to users when new blog is posted. Triggered by content>blog>email users button