Notifications > Description Flashcards

1
Q

Agency Imported Message

A

Goes to agency’s program manager when the agency is activated (NOT if manually set status to active)

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2
Q

Agency Incomplete Notification

A

Sent to agency managers who havent completed their agency profile.

Triggered by “Incomplete Agencies” in Vol > Agencies

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3
Q

Agency Need Denied

A

Sent to AM when submitted need is denied by SM

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4
Q

Agency Application Recieved

A

Sent to person filling out agency application, lets them know it’s under review

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5
Q

Agency Manager Removed

A

Goes to primary system admin when AM is removed

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6
Q

Agency Need Expiration Notification

A

Sent 7 days before day of need expiration

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7
Q

Agency Need Happens On

A

Goes out 7 days before, and 1 day before a need is scheduled to occur

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8
Q

Upcoming need reminder

A

Goes to a volunteer 7 days before, and 1 day before a need they responded to

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9
Q

Benchmark Awarded

A

Sent to volunteer when they achieve a benchmark

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10
Q

Birthday Notification

A

Sent to user on their birthday

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11
Q

Bounced Email Check

A

Sent to primary SM when user tries to clear a bounce record for their email address

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12
Q

User Email Check

A

(default notification to be sent so SM can check the email status to see if it bounced)

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13
Q

Notice of Unregistered Team

A

Sent to team leader when their response is removed (by team leader unregistering, or by SM removing their response)

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14
Q

Thank You For Your Donation

A

Thanks user after they donate

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15
Q

Export Notification

A

Sent with exported files emailed from connect site manager panel (user & hours only)

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16
Q

Volunteer Weekly Digest

A

Sent to volunteers to inform of new needs and events, based on their fanned agencies & interests

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17
Q

Agency Manager Weekly Digest

A

Sent to AMs to inform of expiring needs, upcoming needs, and pending hours

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18
Q

Volunteer Hours Declined

A

Sent to vol when AM denies their hours

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19
Q

Invitation To Complete Your Profile

A

Can send when you create new user. Invites them to the site to complete parts of profile you didnt fill in for them

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20
Q

Invitation to Join a Team

A

Team leaders can send to people they attempt to add when that person does not have necessary qualifications. Includes link to site where they can join team after quals are met.

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21
Q

Notification of Site Manager Status

A

Sent to new SMs, includes info on GD resources for success

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22
Q

Need Response Thank You

A

Sent to vol when then respond to a need

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23
Q

Notification of Unregistered Volunteer

A

Sent to AM when vol unregisters from agency’s posted need

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24
Q

Unregistered Need Volunteer Confirmation

A

Sent to vol to confirm they unregistered from a need

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25
Q

Notification of Updated Need

A

Sent to vol when SM or AM updates a need or shift they are responded to

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26
Q

Notice of Expired Qualification

A

Sent to vol when their qual expires

27
Q

Notice of Qualified Status

A

Sent to vol when SM marks then as Qualified

28
Q

Notice of Unqualified Status

A

Sent to vol when SM marks them as Not Qualified

29
Q

Notice if Resubmit Status

A

Sent to vol when SM marks their qualification answer as Resubmit

30
Q

Ongoing Need Notification

A

Sent to creator of ongoing need 90 days after its been updated (and may appear a bit out of date after 3 months with no revisions/updates)

31
Q

Pin Message for SSO

A

Used for mobile app SSO logins; message is sent by SSO user in the app to authenticate them without their SSO password

32
Q

Registration Closed Message

A

Sent to agency the day registration is closed on a need. If multiple close on same day, multiple notifications are sent.

33
Q

Schedule Assignment

A

Sent to vol when Sm or AM schedules them for 1+ shift(s). Message field will contain shift info.

34
Q

Schedule Recruitment

A

Sent to vol when SM or AM lets them know of a need they can sign up for. (Triggered in Scheduling area)

35
Q

User Activation Complete

A

Sent to SM after bulk activating new users is complete

36
Q

User Imported Message

A

Sent to imported users once their account is marked active

37
Q

Pending Hours Notification for Agency

A

Sent to AM when they have hours waiting for review. Sent daily.

38
Q

Event Notification for Agency Fans

A

Sent to fans when agency posts a new event

39
Q

Need Notification for Agency Fans

A

Sent to fans when an agency posts a new need

40
Q

Notification of Need Response

A

Sent to AM when vol responds to their need

41
Q

Users: Welcome To The Team

A

Sent to users when they’re added to a team

42
Q

New Agency Approval Message

A

Sent to AM when their application to join the site is approved

43
Q

Notice of Pending Items

A

Sent to SM for new agencies, needs, events, updates, or quals pending approval

44
Q

Need Response Follow-Up Survey

A

Sent to users who responded to agency need

45
Q

Volunteer Self Check-In

A

Emailed to vol at 6am est on day of scheduled shifts; can use this to schedule their clock in/out times. Shift based needs only.

46
Q

Volunteer Team Created

A

Sent to user when team leader adds them to a team

47
Q

Waitlist: Volunteer Added

A

Sent to vol when they add themself to a waitlist, confirms they’ve been added

48
Q

Waitlist: Space No Longer Available

A

Sent to waitlisted vols previously notified of an opening. Message triggers when space originally made available is taken by another vol

49
Q

Waitlist: Space Is Open

A

Sent to waitlisted vol when spot opens up for the list they’re on

50
Q

Waitlist: Volunteer Removed

A

Sent to user when they remove self from waitlist

51
Q

Need Participation Thank You - One Day After

A

Sent to vol one day after a need which occurs on a specific date. (Not sent for runs until or ongoing)

52
Q

Batch Password Reset Request

A

Sent to user when SM requests password reset in Manage Users panel

53
Q

Track Invite

A

Sent to user to begin/continue a track

54
Q

User Deactivate Message

A

Sent to user after they deactivate their account

55
Q

New User Welcome Message

A

Sent to new user when registration is complete. (Not sent if created by SM or team leader)

56
Q

User Password Reset

A

Sent to user when they request a password reset

57
Q

Upcoming Event Reminder

A

Sent to users 7 days and 1 day before event begins

58
Q

Event Follow-Up Survey

A

Sent to users 3 days after event they responded to

59
Q

Event RSVP Notice to Agency

A

Sent to event owner when a user rsvps to their event

60
Q

Notification of Unregistered Event Attendee

A

Sent to AM ehen user unregisters from an event

61
Q

Unregistered Event Attendee Confirmation

A

Sent to user when they inregister from event

62
Q

Notify Users Week After RSVP Event Ends

A

Sent to users 7 days after an event to thank them for attending

63
Q

Blog Post Notice

A

Sent to users when new blog is posted. Triggered by content>blog>email users button