Notes Flashcards

1
Q

Organizational politics are important to enact change and maintain corporate culture.

A

Being politically savvy and skilled can help ethical competent people sell ideas and influence others for the good of their organization.

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2
Q

Political styles range from under political to over political. Neither is perfect and recognizing different styles is helpful in managing people.

A

Don’t be intimidated by politics. Otherwise you will generate resentment and that drains your time, energy, morale and performance.

It also saps the energy of your team.

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3
Q

Being a steward for your organizations overall political atmosphere is an important goal.

A

Being politically savvy helps you to avoid being underestimated and marginalized and undervalued as a business partner.

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4
Q

“Learning is acquired by reading books, but the much more necessary learning is only to be acquired by reading men, and studying all the various additions of them”

Lord Philip Chesterfield

A

The two styles are less political people and power of person style.

The power of ideas style is honorable but also can be marginalized by power of person operators.

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5
Q

We don’t learn to deal with ethical dilemmas by totally avoiding them.

Abraham Lincoln

A

Not sharing the entire truth is not the same as being dishonest.

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6
Q

We don’t learn to deal with ethical dilemmas by totally avoiding them.

Abraham Lincoln

A

Not sharing the entire truth is not the same as being dishonest.

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7
Q

Having verbal discipline is helpful versus always blindly speaking the truth without taking into account who the receiver is our consider considering the potential consequences of failing to be discerning.

A

Don’t trust people who should not be trusted. That leaves you vulnerable to theft of ideas, blame and sabotage.

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8
Q

Power is the great aphrodisiac

Henry Kissinger

A

The more accurate your style estimate of people’s political styles, as well as power pockets, power influencers, and emerging leaders, the better the odds for productive and harmonious working relationships.

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9
Q

Political styles are not static. They can change depending on period of life, maturity, greed, fear, ambition, job expectations, stage of a team or company i.e. startup etc.

A

Style awareness helps one to better collaborate and influence others by taking into account their operating systems.

Knowing your style helps you to choose which tactics you may already be over using such as building your network or on or honing a power image.

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10
Q

Self talk is a useful tool to deactivate your political buttons and off the cuff remarks.

When your head is full of upsetting self statements, one will feel anxious, angry or intimidated.

View politics as an opportunity to make a positive impact.

A

Untrue, exaggerated statements create strong feelings, stress and lowered performance.

Instead of making a mountain out of a molehill, just describe the molehill.

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11
Q

Self talk tools

Focus on the present

Visualize positive politics

Reprogram politics and power reframe politics and power

Keep perspective

A

“My life has been a series of terrible misfortune… Most of which never happened”

Mark Twain

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12
Q

Keep your mind in the present versus being preoccupied with the past or the future.

The past is history, the future is a mystery. This moment is a gift. That’s why they collect “the present”.

A

“I never hit a shot, not even in practice, without having a very sharp, in – focus picture of it in my head.”

Jack Nicklaus

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13
Q

Change your self talk by thinking as if it’s already occurred

“I am calm and poised with overly political people and I cope well with their unreasonable behavior”

A

Maintain a disciplined effort to be your own best internal coach, teacher, mentor and parent.

“The mightiest warrior is he who can conquer himself”

Confucius

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14
Q

The Chinese word for crisis has two characters. One means “danger” and the other means “opportunity”.

A

Self talk is it is a set of internal influence tools to raise my eyes for managing my reactions.

Self talk is the inner game of organizational politics the first one you need to win.

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15
Q

Your beliefs become your thoughts

Your thoughts become your words

Your words become your actions

Your actions become your values

Your values become your destiny.

Mahatma Gandhi

A

G

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16
Q

The core of persuasion lies in knowing others needs, goals, and problems so that you can speak their language and blend your ideas with their objectives. Be a savvy leader who gathers intelligence on people’s hot buttons, taboo’s and values.

A

Speculate about a person’s agenda, both public and private, from changes the organization is facing. That might be gross or it may be cost cutting and a hiring freeze.

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17
Q

Learned the foremost system as well as the unwritten rules. Work around the system when necessary and fair for the good of the team or company.

A

Compliance, safety and regulatory rules are indispensable, but resisting common sense improvisation can perpetuate red tape and waste.

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18
Q

Answers to questions one will get to that after the break, too what does the group think? And three it depends!

A

Perception isn’t reality but people sure make decisions based on it.

No the buzz.

If you don’t know your buzz that’s part of your buzz!

Positive buzz, negative buzz positive but limiting.

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19
Q

Desirable traits differ from one organization to the next.

Corporate priorities include vision, objectives and taglines, published core values and leadership competencies.

A

Corporate culture

Includes informal norms and unwritten rules, whose promoted or ditched, informal artifacts and rituals, historic lore and idiosyncratic practices.

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20
Q

Also look at senior people’s biases. People are off the record Personal preferences, seniors agenda, strategic initiative and your own bosses biases.

A

Ask others including Kali colleagues managers clients and customers what you are “buzz is.”

Asking customers will also send a message you want to improve your service to them which is a great benefit.

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21
Q

Savvy leaders are self-aware and courageous professionals willing to study their assets and shadows through resources such as self assessment tools, checklists, 360° survey feedback, mentors coaches reading and assignments.

A

Savvy leaders view networking as a “decent boldness” balanced, tactful networking never crosses the ethical line. Yes, boldness is required since building connections means leaving your safe foxhole. But a decent boldness that conveys respect for others and an interest in getting to know them is always valued.

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22
Q

Schmooze or Luz

Insurance for bad times – your network helps to protect you

Makes you a known quantity – you have a better chance for job advancement if you’re a known quantity i.e. oh yes I know him/her.

In the vacuum of information most decision-maker go with a known quantity.

A

Access – networking gains you access to people, information, resources favors and support.

Feed you the real buzz. Your networking can level with you about your reputation, more accurately reflecting your corporate bus.

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23
Q

When sabotage hits you, that’s not the time to build a network. It already needs to be in place.

It is important to have a wide array of people endorsing your thinking, philosophy and results.

A

Cross organizational networking bronze your scope and strategic view. Expanded visibility is energizing, fulfilling and fun.

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24
Q

Build your network now, don’t wait until you urgently need one. Build in that relationships in high places. This is where the bold indecent boneless comes into play. You need powerful allies, not just strength the numbers.

A

Think wide. Don’t only network within your group. Cheer yourself of your cross organizational agoraphobia.

Go beyond company boundaries, as well, joining more professional affiliations. And think why if you don’t have a good reason to meet, remember that getting acquainted is a valid objective in itself.

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25
Use open ended questions to learn about a person's interests rather than monopolizing airtime. At other times, humor, small talk or just being you is all you need.
Ask for the other person's card, be a great listener, keep conversation short so that you can follow up later. Graciously excuse yourself when you are ready to move on, simply saying that you are you've promised some clients or colleagues that you would catch up with them and that you enjoyed meeting the person you're leaving and that you hope to stay in touch.
26
Other touch points can be former colleagues, friends, associates, customers and clients. Also, find politically savvy mentors regardless of their current power status.
Don't reinforce your own negative buzz. Beside what you say about yourself, modify how you act to avoid reinforcing any negative corporate buzz. The punctual meetings, give progress updates and tell people ahead of time if you're not going to meet a deadline. Show succinct written goals and dates. Adjuster speaking paste to be more clipped into the point, not slow and rambling.
27
By inserting conversational vignettes that contradict your negative buzz, you plant seats for budding new perceptions.
Instead, do the unexpected and face the music, talking openly about a trait you are working to change. Once you know a Salvatore is going after you, it's pointless to confront them since this may only accelerate the panic plan to sell your image.
28
Striking back against a Salvatore can get you fingered as the one with poor ethics. In sports it's the person who retaliate too often gets flagged.
Sometimes discussions can get "a little heated. Neither of us was at his best and we said some things that were below the belt. Don't trash the other person just get your message in ahead of it and gain points by fessing up.
29
If there is an issue, give your boss advance notice versus relinquishing the airwaves entirely. If you expect the Salvatore to slander you by going behind your back to someone in power or who has access to the corporate airways, get there first.
Promoting yourself with integrity first involves tweaking in a flawed self talk by blocking messages about pride, modesty or bragging that you may have received at earlier stages in your career. Enthusiasm and positive pride are contagious. Sharing your excitement about being able to help the organization is Paramount.
30
Document your work contributions, save testimonials, contra clattery notes, job objectives and achievements as well as favorable appraisals and records of accomplishment. Conduct a seminar or brown bag lunch for the general population to send a message out.
Put achievements under the umbrella of "organizational learning" Offer to explain what you have "learned" versus "achieved" or "accomplished". As long as you don't tell people how to run their business they're not likely to resist meetings.
31
Share credit while getting your share. Be detailed with specific recognition for each team members unique contribution rather than using general, global praise.
More than money people want their managers recognition. Use elevator speeches effectively. Don't give your pitch without being asked or over hype your role without sharing credit with your team. That said, speak with conviction. Also, use a conversational, down to earth tone, not slick and presumptuous, and leak out information gradually to see if you're listener wants you to elaborate.
32
Promote yourself and your team ethically to prevent you from disappearing into a corporate black hole. Ethically pump up your power image and aura to raise your lobbying potency and success while diminishing the sabotage aimed at you.
We've a vast, wide web of high-level people you know, who know you, your expertise, your track record, your integrity and your political students. Hopefully these seniors will mention they just had lunch with you, visited your team for a briefing, or respect your work.
33
Subscribe to sound views executive book summaries which are eight page reviews of current business books.
Professionalism power and image are intertwined, so enhance your personal impact. Convey an hour of power and importance without being arrogance. Looking confident suggests power.
34
Convey an impression of being busy without being harried.
Speak with a vocal volume, tone and rate that suggest urgency and clout. Add power phrases with punch such as I'm confidence, it's now or never, nobody can do this as well as we can. Have crisp clear formats and delivery.
35
Take charge – be organized and manage your time well. If you can't be in charge of yourself, how can you be in charge of others? This includes delivering hard messages and holding people accountable.
Top leaders don't get bogged down in details. Train others to exhaust their own ideas before burdening you.
36
Protect your right to have a say and get your ideas discussed through tactful phrases to regain the floor such as Joe, I am interested in your take, but when you're finished, I'd like to finish what I was saying. OK, Will, go ahead and finish your point. Then I'd like to get back to what I was saying.
You want to come across as someone who exudes confidence that comes from within and conveys conviction and constructive power.
37
Don't act on every instinct. People can misread others as a result of past deceits or their own insecurities. Check for factual clues and logical leaps also look at body language tip-offss.
Don't let your integrity seduce you into flirting out every hunch about a hidden agenda. You can accomplish your business goals and live to talk about it if you practice verbal discipline.
38
You can ignore hidden agendas by arguing against something based on more objective criteria such as profit and demographics as an example.
Being in charge of one's reactions is more savvy than letting emotional outrage or sense of nobility lore one into ambushing oneself.
39
Check – check your mouth and check the facts.
Be careful of wounding the king as that may have ramifications. Remember your friends may come and go but your enemies accumulate.
40
Week language usually lowers respect from others. Harsh vocabulary is occasionally the right choice, but usually it erodes rapport, shuts down negotiations, alienates or silences teams and endanger careers.
Avoid weak or harsh for vocabulary. Instead be balanced and aim for firmness in one's word choice. Use "what if, would it be possible, one might explore, I'd appreciate your ideas on this direction, we're leaning towards this vendor but need your input and guidance.
41
Invitation style leads within the firm language range still present your recommendations but in a more ask – oriented manner.
Conviction – I recommend, we strongly suggest, my advice is that we, based on my experience, our point of view is.
42
You sabotage your firm influence vocabulary if you forget to accent your words with confident body language and committed sounding vocal rate, tone, and volume.
A balanced response would hold up the pros and cons of an idea, giving each side a fair shake even as you challenge or enrich it.
43
The steps for a pros and cons approach are a listen emphatically to the idea be sincerely focus on the merits of the idea firmly surface your concerns and D avoid the words but and problem
Listening emphatically to the idea – nonjudgmentally paraphrase the person's thoughts and feelings so that he feels fully hurt and knows that you're really understanding his viewpoint. Do so before responding to it.
44
Restate someone's thoughts and feelings and look for them to signal that you've understood their perspective. Then pause and let it sink in. Sincerely focus on the merit of the idea by genuinely voicing whatever you see as the positive elements of the idea. This shows a power of person individual due respect for image, turf and ego.
The focus on the merits step goes way beyond the transparent gimmickry or global statements such as great idea or I can see you put a lot of thought into this. These platitudes are meaningless and unless you go past them, expressing the ideas specific merits.
45
Invitation style – do you think we should consider Are you as worried as I am about blank How concerned are you about blank?
The word but is a huge eraser, and doing the empathy of listening emphatically and focusing on the merits. Instead, reframe the problem into a challenge, concern, issue, difficulty, obstacle, or factor to consider.
46
Joe, I didn't want to say this to the group, but I actually feel more strongly than I let on during the meeting. I have three serious reservations about the blank. Can we talk about it?
I have never been hurt by anything I didn't say. Calvin Coolidge
47
"It is better to say nothing and be thought a fool, then to say something and remove all doubt." Abraham Lincoln
The power of savvy leader embraces politics as a necessary, invigorating arena of corporate influence in which to sell ideas, get deserved credit, receive optimal consideration for career advancement, and when resources or budget for ones team. Often, decisions are pre-– sold through ethical lobbying.
48
Stephen Covey's the seven habits of highly effective people describes "emotional bank accounts". We constantly constantly make positive relationship deposits through character and caring or negative withdrawals through disrespect and mistreatment.
I "cashed in a lot of favors on that one". If the idea of exchanging cheats or favors connotes ruthless ledger – keeping, reframe it as helping others. Mind how you treat everyone. A word travels fast and the grapevine can become awfully thorny.
49
Be available to people and invite them to call you after hours. Be careful to avoid accidental sabotage.
If you hurt someone's interests or feelings, immediately own up to the mistake or make it or it may be seen as conscious sabotage. Don't procrastinate having an uncomfortable conversation.
50
The word benefit means good fit. Package your idea ideas in ways that meet others business needs and priorities.
An idea that fits well with your goal of X is my idea for doing why, which addresses your needs by blank. Ethically link your idea to others goals or company goals such as employee retention, sales growth, team and morale, profit, negotiating skills, quality of programs, service and diversity.
51
You can't always get your idea implemented totally intact, so compromise and get some of what you want.
Planned spontaneity: Mark Twain advised "it usually takes me more than three weeks to repair a good, impromptu speech."
52
"Failure to prepare is preparing to fail" Hall of Fame basketball player and coach, John Wooden.
Be honest. Never make up an answer, since eventually BS catches up with you and instead of looking all knowing, you'll look immature. Instead, acknowledge the concern with emphatic listening and respond with benefits that outweigh flaw.
53
Sober selling Your role may be to foster informed leadership decisions, so objectively present the business – case analysis for each side of an issue.
We've all heard the maximum "there are lies, damn lies, and statistics".
54
Illogical resistance to good ideas could crop up like weeds when you least expect them. So, exercise your ethical lobbying muscle until it becomes strong yet easily flexed.
If you are astute, you know that organizational change takes time. Winning approval for most ideas is less like a speedboat that cuts a sharp turn; it's like a cruise ship whose turn is a wider arc. Lord, give me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference.
55
Ethically pump up your power image and aura to raise your lobbying potency and success while diminishing the sabotage aimed at you.
We've a vast wide web of high-level people who know you, your expertise, your track record, you're integrity and your political student. Hopefully these seniors, inside and outside the company will mention they just had lunch with you, visited your team for a briefing or respect your work.
56
Brighten yourself with periodicals and books that you know executives are reading. One tip is to use sound views executive book summaries which are eight page reviews of the current business books.
Enhance your personal impact with professionalism, power and image which are intertwined. Convey an aura of power and importance without being arrogant.
57
Looking confident suggests Power. When in doubt, overdressed slightly. Keep yourself in good physical condition. Groom or doom. Make sure your car is sharp and act apart by conveying an impression of being busy without being carried.
Speak with a vocal tone, volume and rate that suggests urgency and clout but not speed wrapping. Hesitating for emphasis is fine. Add power phrases with punch such as I'm confident, it's now or never, nobody can do this as well as we can. Make sure you use crisp clear formats.
58
Take charge – be organized and manager time well. If you can't be in charge of yourself, how can you be in charge of others.
Complete your tasks promptly indecisively. This includes delivering hard messages and holding people accountable.
59
Train others to exhaust their own ideas before burdening you. Prevent being marginalized by protecting your right to have a say and get your ideas discussed through tactful phrases to regain the floor.
Examples include Joe I'm interested in your take, but when you're finished I'd like to finish what I was saying. OK, will go ahead and finish your point, then I'd like to get back to what I was saying.
60
Don't come across like a power drunk megalomaniac or mob boss, just someone who exudes confidence that comes from within and conveys conviction and constructive power.
Don't act on your immediate instinct every time. People can misread others as a result of past seats where their insecurities so make sure you control your reactions.
61
A person may still be behaving ethically within the power of savvy style, but just pushing hard for some business direction he believes will help the company. That isn't common necessarily, personal agenda so make sure you keep things in perspective.
Don't let your integrity seduce you into blurring out every hunch about a hidden agenda. You can accomplish your business goals and live to talk about it if you practice verbal discipline.
62
Being in charge of your reactions gives you more savvy than letting emotional outrage or sense of nobility were you into ambush or miss speaking. Check – check your mouth, check the facts.
You are friends may come and go, but your enemies accumulate.
63
Harsh vocabulary is occasionally the right choice but usually it arose rapport, shuts down negotiations, alienates or silence teams and endanger careers.
Avoid being autocratic or threatening, opinionated, critical or abusive, blaming or exaggerate. Avoid being weak or harsh but rather balance with firmness.
64
Invitation and what if questions are ways to open up ideas. Would it be possible, one alternative we might explore would be, I'd appreciate your deals on this direction, we're leaning towards this vendor but need your input in guidance.
Present your recommendations in a more ask oriented banner as a way to self sell it. Conviction also can be useful. I recommend, we strongly suggest, my advice is that we blank based on my experience we should blank our point of view is blank..
65
Don't sabotage your firm influence vocabulary by forgetting to accent your words with confident body language and committed sounding vocal rate, tone and volume.
A balanced response holds up the pros and cons of an idea given each side a fair shake even as you challenge or enrich it..
66
Listen emphatically to an idea, sincerely focus on the merits of the idea, firmly surface your concerns and lastly avoid the words but and problem.
The focus on the merits step goes way beyond transparent geometry or global statements. The word but is a huge eraser, undoing the empathy of emphatically listening to someone. Instead, reframe the problem into a challenge, a concern, an issue, a difficulty, obstacle or a factor to consider.
67
Discuss outside of the larger group. Sometimes that's effective.
Reinforce people's contributions, plant the seeds to think about an idea, stroke ones ego, provide face saving leads and remove any inkling of blame. "It is better to say nothing and be thought of fool than to say something and remove all doubt" Abraham Lincoln.
68
Utilize AIKIDO to diffuse sabotage. Salvatore's weapons include sarcasm, insults, questions about your confidence, insinuations about your motives, blame, withheld resources, marginalization of your function and freeze out employees.
Make sure you're not being used as a mouthpiece, doing someone else's dirty work well they avoid taking responsibility. Stalling for time can be a useful tool. "I'll certainly weigh all the pros and cons I appreciate you wanting my support.
69
Check yourself self talk. Don't jump to conclusions, thinking every caustic comments is a calculated power play in an antagonist master plan. Don't read sabotage into every edge comment that comes your way. People do have bad days. Others are just interpersonally unskilled.
Put aside any personal issue and return to the business issue at hand. Sometimes well placed humorous retort can hold a Salvatore without retaliation or intimidation, functioning as a put aside response. Winston Churchill from Nancy Astor "sir you are drunk! His response – "madame in the morning I shall be sober, but you shall still be ugly"
70
Diffuse funky commentary by asking for specifics about the business issue. Firm wording assumes the same posture of maturely putting aside the negative put down rather than getting sucked into a bickering battle.
Rigorously control yourself talk. Listen emphatically, acknowledge the merits and service concerns without saying but.
71
Track the balanced response steps and noticed the lack of weak or harsh language. Retain a strong, even stand and avoid resorting to counter punching.
Avoid locking horns in a power struggle by turning the issue over to the team, especially if a resistant participant doesn't hold rank.
72
Pick battles big enough to matter but small enough to win. Be willing to forgive. Forgiveness puts us one thought away from totally overcoming sabotage. Forgiving attitude requires us to reframe Salvatore's as people in Payne and interpret their taxes cries for help.
Be kind to other people. Everyone walks a rough road" SUNTZU, art of war "build your adversaries a golden bridge from which they can retreat."
73
Any traditionally marginalized group views political astuteness as a vital enabler to help turn the tide.
Isolated teams with silo behavior is unproductive. The mere existence of insulated teams make simply signal a non-communicative working style not a political red flag.
74
A cover your ass mentality major signal poor management skills but could be read rooted in an overly political culture as well.
There is a Wall Street Maxim "fear and greed move markets".
75
People around top executives have incentives to stay on their good side and make them feel bright, right and important. That can lead to deception.
People with regular access to a CEO have extra extraordinary influence.
76
"Love everyone. Trust no one"
By main maintaining your capacity to trust but detecting whom not to trust, you can dramatically cut down on deception.
77
Managing by wandering around is a good way to increase access and connectivity to your people
Trust refers to integrity, intention and sincerity: does one act on behalf of the company or only in one's own self interest?
78
Every team is only as strong and savvy as it's weakest link.
"You can be discouraged by failure, or you can learn from it. So go ahead and make mistakes. Make all you can. Because remember that's where you'll find success. On the far side of failure" Thomas J Watson.
79
"I think that at a child's birth, if a mother could ask a fairy godmother to endow it with the most useful gift, that gift would be curiosity" Eleanor Roosevelt
"A man who commits a mistake and doesn't admit it is committing another mistake" Confucius
80
To promote a learner attitude respond non-punitively. Use emphatic listening and ask am I tracking you?
Acknowledge and announce your own mistakes: "Jerry everyone loses it now and then. I've messed up too, but what's important is to take responsibility for it the way you have, and to work on improving"
81
Anything you can do to reward honest and forthright communication corrects any tendency toward private power pockets, guarded mindset and unethical business practices.
"Be the change you want to see" Gandhi
82
"If a man lost his soul overnight, at least he would notice the loss and be desperate to restore. But men lose their soul so gradually they don't notice it until it is too late" Dostoyevsky
Be careful that you are self justifying any borderline behaviors.