Notes

Question 1

Describe Priority 1

Answer 1

1. Complete Loss of Critical Business Function
2. Network Outage
3. Facilities Outage

Question 2

Describe Priority 2

Answer 2

1. Partial Loss of Critical Business Function, no workaround is available
2. Partial Loss of Non-Critical Business Function, no workaround is available
3. Total outage or degradation of a critical business function to one site or location within a site