Not included Flashcards
What is inbound logistics?
Value chain activity
Activities related to receiving, storing and distributing inputs to a product
What is operations?
Value Chain activity
Activities necessary to convert inputs from inbound logistics to a finished good
What is outbound logistics?
Value Chain activity
Activities involved in collecting, storing, and physically distributing the product to customers
What is marketing and sales?
Value Chain activity
Activities completed to provide means to purchase products and induce them to purchase them
What is after sale service?
Value Chain activity
Activities designed to enhance or maintain a products value
What is procurement?
Support activity
Activities related to purchasing inputs needed
What is technological development?
Support activity
Activities completed to improve a firm’s product or manufacturing processes
What is HR management?
Support activity
recruiting, hiring, development, compensation
What is firm infrastructure?
Support the work of the value chain. Legal, finance, government relations, general management, etc
