Norman Vocabulary

Question 1

Gulf of Execution

Answer 1

Trying to figure out use.

Question 2

Gulf of Evaluation

Answer 2

What state is it in? Did actions achieve goal?

Question 3

7 stages of action

Answer 3

Goal Plan Specify Perform Perceive Interpret Compare

Question 4

opportunistic actions

Answer 4

those actions in which the behavior takes advantage of circumstances

Question 5

root cause

Answer 5

the real reason the need or problem arises

Question 6

Conscious Attention

Answer 6

Reflective learning

Question 7

declarative memory

Answer 7

memory for factual information

Question 8

procedural memory

Answer 8

recalling activities preformed

Question 9

cognition

Answer 9

provides understanding

Question 10

emotion

Answer 10

provides value judgements

Question 11

subconscious

Answer 11

Fast, Automatic, Multiple resources, Controls skilled behavior.

Question 12

conscious

Answer 12

Slow, Controlled, Limited resources, Invoked for novel situations, when in danger, when things go wrong.

Question 13

visceral level

Answer 13

respond quickly and subconsciously. Lizard brain.

Question 14

behavior level

Answer 14

the home of learned skills

Question 15

reflective level

Answer 15

the home of conscious cognition, Deep and slow.

Question 16

Flow state

Answer 16

to be completely immersed in activity, loose track of time and outside environment.

Question 17

conceptual model

Answer 17

are a form of story, resulting from a predisposition to find explanations.

Question 18

learned helplessness

Answer 18

repeated failure leads to belief it cannot be done

Question 19

feedforward

Answer 19

answers questions of execution

Question 20

feedback

Answer 20

aids in understanding what has happened

Question 21

affordances

Answer 21

exist to make the desired actions possible

Question 22

netiquette

Answer 22

the correct or acceptable way of communicating on the internet