Non-Verbal Communication Flashcards
Verbal communication
Conveying messages using words or vocal sounds
Communication
Passing information from one person to another
Paralinguistic
Vocal features that accompany speech
Tone of voice
The way words are spoken to convey emotion
Emphasis
Giving prominence to some words more than others
Intonation
Inflection in the voice when speaking
Non-verbal communication
Conveying messages that do not require the use of words or vocal sounds
Eye contact
When two people in conversation are looking at each other’s eyes at the same time
Pupil dilation
When the pupils in the eyes expand to look large
Practical implications
Suggestions in the real world beyond the research study, based upon what psychologists have discovered
Body language
A general term to describe aspects of nonverbal communication
Posture
The positioning of the body, often regarded as nonverbal communication
Postural echo
Mirroring another person’s body position
Confederate
An actor or stooge who appears to be a genuine participant in the experiment but is actually working for the experimenter
Closed posture
Positioning the arms so that they are folded across the body and/or crossing the legs
Open posture
Positioning the arms so that they are not folded across the body and not crossing the legs
Gesture
A form of non-verbal communication in which information is conveyed by either deliberate or unconscious movement of parts of the body
Touch
A form of nonverbal communication in which information is conveyed by physical contact between two people
Personal space
The distance we keep between ourselves and other people in our everyday lives
Sex differences
Differences due to to being either male or female; these could affect personal space between individuals
Individual differences
Factors that make one person not the same as another person, such as age or personality
Cultural norms
The range of behaviours that members of particular social group or society can be expected to show
Status
A persons rank or position within society