Non-Verbal Communication Flashcards

0
Q

Verbal communication

A

Conveying messages using words or vocal sounds

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1
Q

Communication

A

Passing information from one person to another

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2
Q

Paralinguistic

A

Vocal features that accompany speech

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3
Q

Tone of voice

A

The way words are spoken to convey emotion

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4
Q

Emphasis

A

Giving prominence to some words more than others

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5
Q

Intonation

A

Inflection in the voice when speaking

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6
Q

Non-verbal communication

A

Conveying messages that do not require the use of words or vocal sounds

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7
Q

Eye contact

A

When two people in conversation are looking at each other’s eyes at the same time

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8
Q

Pupil dilation

A

When the pupils in the eyes expand to look large

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9
Q

Practical implications

A

Suggestions in the real world beyond the research study, based upon what psychologists have discovered

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10
Q

Body language

A

A general term to describe aspects of nonverbal communication

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11
Q

Posture

A

The positioning of the body, often regarded as nonverbal communication

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12
Q

Postural echo

A

Mirroring another person’s body position

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13
Q

Confederate

A

An actor or stooge who appears to be a genuine participant in the experiment but is actually working for the experimenter

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14
Q

Closed posture

A

Positioning the arms so that they are folded across the body and/or crossing the legs

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15
Q

Open posture

A

Positioning the arms so that they are not folded across the body and not crossing the legs

16
Q

Gesture

A

A form of non-verbal communication in which information is conveyed by either deliberate or unconscious movement of parts of the body

17
Q

Touch

A

A form of nonverbal communication in which information is conveyed by physical contact between two people

18
Q

Personal space

A

The distance we keep between ourselves and other people in our everyday lives

19
Q

Sex differences

A

Differences due to to being either male or female; these could affect personal space between individuals

20
Q

Individual differences

A

Factors that make one person not the same as another person, such as age or personality

21
Q

Cultural norms

A

The range of behaviours that members of particular social group or society can be expected to show

22
Q

Status

A

A persons rank or position within society