NHS values Flashcards
what are the 6 NHS values
1) working together for patients
2) respect and dignity
3) commitment to quality of care
4) compassion
5) improving lives
6) everyone counts
explain working together for patients
act and collaborate in interests of patients
put patients interest before institutional interest
explain respect and dignity
ensure organisations value and respect different needs, aspirations and priorities
communicate clearly and openly
explain compassion
treated with sensitivity and kindness
includes alleviating pain, distress and making people feel valued
explain improving lives
improve health and wellbeing of patients
help people and communities take responsibility for living healthier lives
explain everyone counts
responsibility to maximise benefits we obtain from resources
distributed fairly to those most in need
nobody should be discriminated or disadvantaged
equal respect and importance
what are the 7 NHS principles
1) provide a comprehensive service available to all
2) access to NHS service based on clinical need not ability to pay
3) NHS aspires to highest standards of excellence
4) patient is at the heart of everything
5) NHS works across organisational boundaries
6) NHS provides best value for tax payers money
7) NHS accountable to the people they serve
explain ‘provides a comprehensive service available to all’
irrespective of gender, age etc
improve, prevent and diagnose both physical and mental health problems
promote equality
explain ‘NHS aspires to highest standards of excellence’
improving staff by providing good support, education and training
patient safety is improved when staff are valued, empowered and supported
explain ‘patient is at heart of everything’
promote people managing their own health
tailored to needs and preferences of patients and families
explain ‘NHS works across organisational boundaires’
work jointly with organisations, charities and local authorities
explain ‘ NHS provides best value for tax payer’s money’
effective, fair and sustainable use of finite sources
explain ‘NHS accountable to the people they serve’
system of responsibility of decision making should be clear to public
