NHA Study Guide for Certification

Question 1

Which of the following should a medical assistant instruct a patient to do before a scheduled pulmonary function test?

Answer 1

Refrain from using broch dilators.
(a drug that causes widening of the bronchi, e.g., any of those taken by inhalation for the alleviation of asthma)

Question 2

Which of the following should a medical assistant use when sending out reminders to patients for their yearly appointments.

Answer 2

A tickler file.

Question 3

A medical assistant has performed quality control testing on urine dipstick tests, which has failed to produce the required control results as per the package insert. which of the following actions should the assistant take?

Answer 3

Verify the reagent solution expiration date.

Question 4

Which of the following methods should a medical assistant use when weighing a patient who has balance issues?

Answer 4

Position a walker over the scale.

Question 5

Which of the following instructions should a medical assistant give to a patient about the use of Holter monitor equipped with an event marker?

Answer 5

“Press the marker when symptoms begin.”
A Holter monitor is a small, battery-powered medical device that measures your heart’s activity, such as rate and rhythm.

Question 6

A medical assistant has a question about the accredidation standards for the provider’s office. Which of the following resources should the assistant consult?

Answer 6

The Joint Commission

Question 7

What actions should a medical assistant take when performing an ear irrigation?

Answer 7

Make sure the water is warm prior to use.

Question 8

Which of the following criteria are used to determine BMI?

Answer 8

Height and Weight

Question 9

Which of the following routes should be used for an insulin injection?

Answer 9

Subcutaneous

Question 10

A provider will be performing a physical examination on a patient who has a sore throat. Which of the following supplies should the medical assistant prepare for the exam?

Answer 10

Otoscope
An otoscope is an important diagnostic tool that can be used to examine the throat

Question 11

A medical assistant pretends to be busy rather than speak to a coworker with whom they have a conflict. The assistant is demonstrating what type of passive aggressive behavior?

Answer 11

Avoidance

Question 12

What action should the medical assistant take prior to obtaining an EKG tracing

Answer 12

Check paper level

Question 13

Which of the following is the current universal claim form submitted for outpatient medical billing?

Answer 13

CMS-1500

Question 14

A medical assistant obtains an elevated blood pressure reading from a visibly upset patient. What action should the medical assistant take?

Answer 14

Recheck the blood pressure after a few minutes

Question 15

What factor should the medical assistant keep in mind when performing a capillary collection on a child whether to use a finger or heel stick?

Answer 15

Child’s Age

Question 16

An influenza vaccination was ordered by the provider and performed on the patient by the medical assistant. What information should the assistant document in the patient’s chart upon completion of this procedure?

Answer 16

Expiration Date and Lot Number

Question 17

A medical assistant is confirming that a patient is in the basal state prior to a procedure. Which of the following responses by the pat is acceptable?

Answer 17

“I have not eaten anything for 12 hours.”

Question 18

To be in compliance with HIPAA, a medical assistant should ensure that which of the following statements is provided to the patients?

Answer 18

Confidentiality Statement

Question 19

A medical assistant should take which of the following actions when removing sutures?

Answer 19

Lift the knot toward the wound

Question 20

Which of the following should a medical assistant obtain when a patient who has a managed care plan requires surgery?

Answer 20

Prior Authorization

Question 21

A medical assistant should identify Osteomalacia as which of the following

Answer 21

The softening of the bone due to vitamin D deficiency

Question 22

Escherichia coli is classified as which of the following

Answer 22

Gram-negative bacillus

Question 23

The partner of a patient comes into the office demanding to know what the patient was seen for and why he was charged for the visit. What is the best way for the medical assistant to handle this situation when no Authorization to release health information is on file?

Answer 23

Advise him that privacy regulations prevent releasing patient information regardless of his relationship to the patient.

Question 24

A medical assistant has orders to collect blood cultures, CBC, PIT, and an iron panel from a patient. Which of the following tubes should the assistant draw second?

Answer 24

Light Blue

Question 25

A Medical Assistant is preparing the autoclave to sterilize instruments. Which of the following items is required to properly process the instruments?

Answer 25

Sterilization Indicators

Question 26

What term describes a micro-organism’s ability to grow in the absence of oxygen?

Answer 26

Anaerobic

Question 27

Which of the following manifestations is associated with infectious mononucleosis?

Answer 27

Extreme Fatigue