NewHire OnBoard Flashcards

1
Q

Define the Iterative Microlearning Design (IMD) Framework.

A

The IMD Framework is our core methodology, consisting of 4 steps: Initial Client Consultation and Learning Needs Analysis, Iterative Learning Design, Continuous Learning Enhancement, and repeating steps 2 and 3 as necessary.

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2
Q

Explain the concept of Microlearning.

A

Microlearning is a learning strategy that breaks complex information into digestible, bite-sized pieces to help learners easily absorb and retain information.

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3
Q

What is Instructional Design?

A

Instructional Design involves creating efficient and effective educational experiences. It could involve developing videos, interactive scenarios, quizzes, etc., for better understanding and engagement.

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4
Q

What do we do in the Initial Client Consultation and Learning Needs Analysis phase?

A

We educate the client about microlearning and instructional design, identify their learning needs and objectives, and understand the target audience.

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5
Q

What key questions could you ask a client during the Initial Consultation phase?

A

Ask about their skills or knowledge gaps, desired learning outcomes, and how this aligns with their organization’s broader goals.

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6
Q

How do we identify the target audience?

A

By conducting surveys or interviews with potential learners. Questions may concern their current understanding of the topic, preferred learning methods, and preferred device for accessing learning materials.

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7
Q

What are the main tasks in the Iterative Learning Design phase?

A

Design initial learning assets, test these assets with a pilot group, and gather feedback.

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8
Q

Describe an example of an initial learning asset.

A

An initial learning asset could be a script for a video on a specific topic. This should be clear, engaging, and aligned with the learning objectives.

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9
Q

How do we gather feedback in the Iterative Learning Design phase?

A

Prepare a survey for the pilot test group, with questions on pacing, clarity, engagement, and effectiveness of the material.

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10
Q

What happens in the Continuous Learning Enhancement phase?

A

We refine and enhance learning materials based on feedback, implement refined materials, and monitor and update the learning assets.

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11
Q

Give an example of refining a learning asset based on feedback.

A

If multiple test users found a certain section confusing, revise the script to clarify the point. If users felt a scenario was too easy, add more complexity to better challenge learners.

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12
Q

What does the monitoring process in the Continuous Learning Enhancement phase entail?

A

Monitoring involves sending out a survey to learners asking about the relevance, any issues or challenges with the materials, and other topics they’d like covered.

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13
Q

Why do we repeat steps 2 and 3 in the IMD framework?

A

Repeating these steps allows us to continuously improve our learning materials based on learner feedback, ensuring their relevance and usefulness.

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14
Q

How can you apply the IMD Framework in an onboarding context?

A

You can design a series of microlearning modules covering different aspects of the company for new hires, making sure to focus on their needs and learning objectives.

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15
Q

What are some potential challenges when communicating with clients about microlearning and instructional design?

A

A common challenge is a client’s unfamiliarity with these concepts. It’s important to provide clear, concise explanations and use real-life examples if necessary.

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16
Q

Give an example of how you can explain microlearning to a client.

A

Microlearning breaks complex information into bite-sized pieces. Instead of one long seminar on ‘yearly budget planning,’ we create separate short lessons for each component of the process, allowing employees to learn at their own pace.

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17
Q

How can you explain instructional design to a client?

A

Instructional design creates educational experiences for efficient and effective learning. For instance, teaching sales techniques might involve a short video illustrating a successful sales call, interactive scenarios for practicing responses, and a quiz to assess understanding.

18
Q

What values does Kay Aljami’s uphold?

A

Kay Aljami’s fosters creativity, innovation, and continuous learning.

19
Q

How would you convince a client about the effectiveness of the IMD Framework?

A

The IMD Framework allows for iterative, learner-centric design. We are not just developing content; we are ensuring the content is effective, engaging, and continually improved based on user feedback.

20
Q

How do we guide a client to identify learning objectives during the Initial Consultation phase?

A

We ask questions aimed at understanding their goals. For instance, “What skills do you want your employees to acquire or improve? How does this training align with your broader business goals?

21
Q

What are some strategies for testing learning assets with a pilot group?

A

Invite the pilot group to go through the learning assets and share their thoughts about pacing, clarity, engagement, and effectiveness. This feedback is critical in refining the learning assets.

22
Q

What is the purpose of the feedback implementation email in the Continuous Learning Enhancement phase?

A

This email informs the learners about the improvements made based on their feedback. It encourages them to check the updated version and to continue sharing their thoughts.

23
Q

What is the role of a survey in the Repeat Steps 2 and 3 phase?

A

The survey is a tool to ensure that our learning materials remain relevant and useful. It allows learners to share their thoughts about the current materials and suggest other topics they would like covered.

24
Q

What are some of the signs that the learning materials need further improvement or development?

A

If feedback indicates confusion, lack of engagement, or requests for more content on a certain topic, these are signs that the learning materials need further refinement or development.

25
Q

How does the IMD Framework promote continuous learning?

A

The IMD Framework’s iterative design, feedback gathering, and regular updates ensure that the learning materials evolve with the learner’s needs, promoting an environment of continuous learning.

26
Q

How can microlearning support remote and flexible learning?

A

As microlearning materials are bite-sized and digitally accessible, they can be consumed anytime, anywhere, supporting flexible work and learning schedules.

27
Q

How can you ensure that the learning materials are engaging for the audience?

A

By creating varied and interactive materials, using visual aids, real-world scenarios, and providing opportunities for feedback and interaction.

28
Q

How can the IMD Framework contribute to cost-effectiveness in learning and development?

A

The rapid asset prototyping and iterative nature of the framework allows us to quickly refine and improve learning materials based on feedback, avoiding wasted resources on ineffective training.

29
Q

How can the IMD Framework support employee retention?

A

The IMD Framework encourages continuous learning and professional growth, which can increase job satisfaction and hence, employee retention.

30
Q

How can we tailor the learning materials to the unique needs of the client’s organization?

A

Through in-depth consultation and needs analysis, we can understand their goals, context, and audience, which will guide the customization of the learning materials.

31
Q

What does a client-focused approach to microlearning look like?

A

This involves understanding the client’s unique needs and objectives, customizing the learning materials accordingly, and maintaining an open channel for feedback and improvements.

32
Q

What are some examples of microlearning materials we can create?

A

Examples include, but not limited to, short instructional videos, audio, interactive quizzes, scenario-based games, flashcards, and infographics, performance supports chat bots, job aids, and more.

33
Q

How can microlearning improve knowledge retention?

A

By breaking complex information into smaller chunks, learners can focus on one topic at a time, which aids memory and comprehension.

34
Q

How can we ensure the accessibility of our learning materials?

A

Ensure materials are mobile-friendly, cater to different learning preferences (visual, auditory, kinesthetic), and consider accessibility features for learners with disabilities.

35
Q

How can we ensure our learning materials are culturally inclusive?

A

Ensure that content and visuals are sensitive to diverse cultures and backgrounds. Seek feedback from a diverse group of testers to identify any potential issues.

36
Q

How can we incorporate social learning into the IMD Framework?

A

We can integrate features like Internal podcast, discussion forums, peer review, and group projects into our learning management system.

37
Q

How can we measure the success of our learning programs?

A

We can use a combination of surveys, quizzes, usage statistics, and real-world performance indicators to assess the impact of our programs.

38
Q

What are some potential obstacles to implementing microlearning, and how can we overcome them?

A

Obstacles may include resistance to change, technological limitations, or lack of resources. We can address these through clear communication, technical support, and resource planning.

39
Q

How does microlearning support just-in-time learning?

A

Microlearning modules can be easily accessed on-demand when the learner needs specific information, supporting the just-in-time learning approach.

40
Q

What are some applications of microlearning beyond employee training?

A

Microlearning can also be used for customer education, partner training, or public awareness campaigns.

41
Q

How does microlearning align with the principles of adult learning?

A

Microlearning allows self-directed and practical learning, respects the learner’s prior knowledge and experience, and provides immediate feedback - all key principles of adult learning