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CCNA Voice > New Questions 3 > Flashcards

New Questions 3 Flashcards

1
Q

The display on a phone shows the message “Error DB Config” when trying to register to Cisco Unified Communications Manager via auto registration. Which two options are ways to fix the problem? (Choose two)

A. Add to the range of auto registration DNs.
B. Restore only valid directory numbers using the CAR tool.
C. Delete the device, and its directory number will be deleted automatically.
D. Navigate to System > Route Plan Report > Unassigned DNs > Delete Selected

A

A D

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2
Q

Which server does Cisco recommend that you configure before a CUCM backup?

A. SFTP
B. FTP
C. SNMP
D. TFTP

A

A

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3
Q

The Cisco Unity DiRT program is recommended for which task?

A. daily system backups
B. live backups while the system is in production use
C. making a full image of the Cisco Unity server
D. upgrading Cisco Unity to a new version or migrating to a new server

A

D

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4
Q

A Cisco IP phone fails to register with the Cisco CallManager. Which choice should be checked first to isolate the issue?

A. Cisco Discovery Protocol is enabled on the switch.
B. The phone generates dhcp request packets.
C. The phone generates TFTP request packets.
D. Delete and re-create the phone.

A

B

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5
Q

An engineer is troubleshooting call quality issues between central headquarters and a remote branch location. When on an active call, the engineer watches the call statistics on the IP phone and notices that the max jitter is 100 ms.
What is the maximum amount of jitter that the engineer should set to maintain a high-quality call?

A. 5 ms
B. 50 ms
C. 10 ms
D. 30 ms

A

Answer: D

Explanation

There are some recommended requirements for high-quality voice calls:

+ End-to-end (one-way) delay: 150 ms or less
+ Jitter: 30 ms or less
+ Packet loss: 1% or less

(Reference: http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note09186a00800945df.shtml and CCNA Voice 640-461 Official Certification Guide)

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6
Q

Which standard protocol is utilized for signaling between the Cisco Unified Communications Manager Express router and the Cisco Unity Express module?

A. SCCP
B. HTEMS
C. SIP
D. XCP

A

C

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7
Q

What does Cisco recommend as the maximum number of ports and users for Cisco Unity Connection on a single server?

A. 100 ports, 10,000 users
B. 250 ports, 20,000 users
C. 250 ports, 50,000 users
D. 500 ports, 20,000 users

A

B

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8
Q

A user was imported to Cisco Unity Connection through LDAP integration. The user was later deleted from Active directory. What would happen to the user in Cisco Unity Connection?

A. User would get purged immediately.
B. User would be converted to a permanent Cisco Unity Connection legacy user in 24 hours.
C. User would get purged in 24 hours.
D. User would be converted to a permanent Cisco Unity Connection legacy user immediately.

A

B

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9
Q

Which three choices are functions or features of Cisco Unity Connection? (Choose three)

A. video-enabled messaging through converged networks
B. text-to-speech, which allows access to Exchange emails from a telephone
C. voice-enabled message navigation
D. voice-enabled dialing to external users
E. automated attendant capabilities
F. automated call rerouting to agents through round robin, longest idle, or broadcast

A

B C E

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10
Q

You are assigned the task of performing a manual backup of CDR data. Which account has access to the DRS by default?

A. Platform Administrative account
B. Application end users account
C. Master Agent account
D. Cisco License Manager account

A

A

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11
Q

What is the function for the Restart button of a configured IP phone in the Phone Configuration window under Cisco Unified Communications Manager web administration page?

A. It means a restart for the firmware and the configuration.
B. It means unregistering and then registering the phone again with the Cisco Unified CM.
C. It means to unregister the phone from the Cisco Unified CM.
D. There is no Restart button in the Cisco Unified CM.

A

B

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12
Q

Which choice reduces the call quality?

A. high bitrate
B. low bitrate
C. number of endpoints (phones)
D. CPU usage

A

B

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13
Q

What should be installed on a Cisco IP phone if a user wants information to display in any language other than English?

A. locale installer
B. media resources
C. language bundle
D. run update

A

A

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14
Q

Which two seivices must be running to enable report publishing for RTMT? (Choose two)

A. Cisco RIS data collector
B. Cisco RTMT Reporter servlet
C. Cisco Serviceability Reporter
D. Cisco Trace Collection servlet
E. Cisco Trace Collection Service
F. Cisco Extended Functions

A

B C

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15
Q

You successfully added a call park feature for the IP phone that is registered with Cisco Unified Communications Manager Express. What needs to be done on Cisco Unified CME for the call park softkey to appear on the IP phone screen?

A. Restart the IP phone.
B. You do not need to do anything. It will appear once the configuration is done.
C. You cannot add the call park feature to an existing configured IP phone. You have to delete the IP phone configuration first, and then start configuring it again.
D. The call park feature is not supported on Cisco Unified CME.

A

A

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16
Q

Adam is the network administrator of a company. He finds out that CDR files are being collected and pushed to the CDR Repository node but the files are not getting transferred to third-party billing servers. Which seivice should be restarted as a troubleshooting step?

A. CDR agent
B. CDR Repository Manager
C. CDRonDemand
D. Cisco CallManager

A

B

17
Q

Which two features must be specified when you perform a manual backup of Cisco Unified Communications Manager to a network directory destination? (Choose two)

A. file extension
B. schedule date and time
C. server name
D. TFTP server IP address
E. transport method (ftp, tftp)
F. user name

A

C F

18
Q

What procedure should an administrator apply to delete a directory number from CUCM database?

A. Call Routing > Route Plan Report
B. Call Routing > Delete DN
C. Phone Directory > Delete DN
D. Delete > Phone Directory

A

A

19
Q

When someone is troubleshooting a network issue, what should be the first step acccording to troubleshooting methodology?

A. Define the problem.
B. Gather the facts.
C. Document the facts.
D. Consider the possibilities.

A

A

20
Q

Which file extension is used with the Bulk Administration Tool to automatically populate and insert data into the database when adding users in bulk?

A. CSV
B. RAR
C. NTP
D. TAR

A

A

21
Q

How would you add or delete users after you have configured your Cisco Unified Communications Manager to use your LDAP corporate directory for end users considering that you are not using Cisco Unified Communications Manager 9.x or later?

A. Add or delete the user in UCM User Management tab.
B. Add or delete the user in your LDAP corporate directory.
C. Check the Delete User check box in UCM user list, or click the Add New User button in UCM user list.
D. Use either option A or B; both accomplish the same thing.

A

B

22
Q

How does the following configuration affect calling privileges?

ICOMM_ROUTER(config)#dial-peer cor list 911-LOCAL
ICOMM_ROUTER(config-dp-corlist)#member 911
ICOMM_ROUTER(config-dp-corlist)#member LOCAL
ICOMM_ROUTER(config-dp-corlist)#exit

A. Anyone assigned to this COR list can make 911 calls only.
B. Anyone assigned to this COR list can make local calls only.
C. Anyone assigned to this COR list can make either 911 or local calls.
D. Anyone assigned to this COR list can make long distance calls only.

A

C

23
Q

What is the default alert level of a performance counter object in Cisco Unified Real-Time Monitoring Tool?

A. warning
B. notice
C. debug
D. informational

A

A

24
Q

Changes that are made to the directory numbers in Cisco Unified Communications Manager 8.x are stored in which database?

A. IBM Informix
B. CAR database
C. SQL database
D. TimesTen

A

A

25
Q

How fast can Cisco Unified Communications Manager generate CDR and CMR files?

A. One CDR file and one CMR file every second for up to 1 minute
B. One CDR file and one CMR file every minute for up to 1 hour
C. Ten CDR files and ten CMR files every hour for up to 1 day
D. Ten CDR files and ten CMR files every day for up to 1 week

A

C

26
Q

Which port is configured for connection to the PSTN?

A. T1
B. FAS
C. FXS
D. FXO

A

D

27
Q

Which service will the reporting system use in Cisco Unified Communications Manager?

A. Cisco Tomcat service
B. Cisco CDR service
C. Cisco CAR service
D. Cisco CLI Functionality service

A

A

28
Q

What should an administrator have access to during a system backup?

A. CLI
B. GUI interface
C. DN interface
D. user accounts

A

A

29
Q

Which three options are the correct methods to implement end users in Cisco Unified Communications Manager? (Choose three)

A. manually
B. DHCP
C. bulk import using BAT
D. TFTP
E. LDAP synchronization
F. autoregistration

A

A C E

30
Q

What is the interface type that you should use to connect a PSTN analog line to the VoIP network?

A. FXS
B. FXO
C. E and M
D. serial

A

B

31
Q
A

CCNA Voice (12 decks)

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