New product development Flashcards

1
Q

What are the categories of new products?

A

New to the world, additions, improvements, repositioning, and cost reductions

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2
Q

Why is new product development important?

A

Because it helps sustain growth by replacing obsolete items, changing customer preferences. Also helps keep the firm ahead of competition.

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3
Q

How much money do us businesses spend on new product development?

A

Around 100 Billion

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4
Q

What are the failure rates of new product development?

A

80% for consumer products and 33% for industrial products.

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5
Q

What are the stages of finding one successful new product

A
  1. Idea screening(Least costly)
  2. Concept testing( More costly)
  3. Product development(Even more costly)
  4. Test marketing(Even more costly)
  5. National launch(Most costly)
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6
Q

What are some of the reasons new products fail?

A

They fail due to:
- poor new ideas, insignificant point of difference,
-too small and unattractive for target markets,
-Incorrect positioning, price, place, or promotion
- Higher development costs

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7
Q

What is the new product development process?

A
  1. Idea generation
  2. Idea screening
  3. Concept development and testing
  4. Marketing strategy development
  5. Business analysis
  6. Product development
  7. Test marketing
  8. Commercialization
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8
Q

What is the decision process?

A
  1. Is the idea worth pursuing? Yes then move on, no then drop.
  2. Is the product idea compatible with company objectives and resources?Yes then move on, no then drop.
  3. Can we find a good concept consumers say they would try?Yes then move on, no then drop.
  4. Can we find a cost effective affordable marketing strategy?Yes then move on, no then drop
  5. Will this product meet our profit goal?Yes then move on, no then drop
  6. Have we got a technically an commercially sound product? If yes then move on, no then drop.
  7. Have product sales met expectations? Yes then move on, no then possibly send the idea back for development or drop.
  8. Are product sales meeting expectations? If yes then lay future plans if no then drop or modify the marketing program.
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9
Q

What happens in step one of the NPD process?

A

Idea generation.
- Uses internal sources such as r&d, as well as employees.
- Uses external sources such as customers(Complaints, unique use of products, FGI), Competitors, and distributors/ suppliers.

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10
Q

What occurs in step 2 of the NPD process and what are the mistakes?

A

-Evaluating suggested ideas
_ The mistakes are dismissing good ideas and sticking to poor ideas

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11
Q

What happens in step 3 of the NPD process?

A

Concept development
- Developing new product ideas into several detailed product concepts

Concept testing
- Test the new product concepts with target market groups

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12
Q

What happens in the fourth stage of the NPD process?

A

Marketing strategy development
- Design overall market plan for short term and long term goals

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13
Q

What happens in the fifth step of the NPD process?

A

Business analysis
- Profit and loss projections

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14
Q

What is the step 6 of NPD process

A

Product development
- Where a company develops new products and performs functional tests

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15
Q

What happens in the 7th step of the NPD process?

A

Test marketing
- where the product and the marketing plan are introduced into realistic settings
-Types of this include:
- Standard: Where a company tests new products in a few selected markets like cities
- Controlled: Conducted in a controlled specific setting like a store
- Simulated: Virtual or simulated storage setting

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16
Q

What occurs in the 8th step?

A

Commercializing
- When and where

17
Q

What is a product lifecycle?

A

The course of a products sales/profits over it’s lifetime

18
Q

Conceptual tool is best for what?

A

product classes rather
than specific brands
– Product class: Soft Drink Sedan
– Product form: Diet colas Compact cars
– Brand: Diet Cherry Coke Kia Morning

19
Q

What changes over the Course of a PLC?

A

Strategy options and the importance of marketing mix

20
Q

Do all products follow the standard plc curve?

A

No

21
Q

How is a PLC graph formed

A

Y axis: Sales and Profits/losses
X axis: Starts with product development stage, then moves to introduction, growth, maturity, and decline.

22
Q

Introduction characteristics of: Sales, Profits, Competition, Customers

A

Sales: Low sales
Profits: Negative/low
Competition: Non/ few
Customers: Innovators

23
Q

Growth characteristics of: Sales, Profits, Competition, Customers

A

Sales: Rapidly rising sales
Profits : Increasing
Competition: Growing
Customers: Early adopters

24
Q

Maturity characteristics of: Sales, Profits, Competition, Customers

A

Sales: Peak Sales
Profits: High/Begins to decline
Competition : Many
Customers: Middle majority

25
Q

Decline characteristics of: Sales, Profits, Competition, Customers

A

Sales: Declining sales
Profits: Declining profits
Competition: Reduced
Customers: Laggards

26
Q

Introduction characteristics of: Marketing objectives, product, Price, Place, Promotion

A

-Marketing objectives: Awareness/trial
-Product: A basic product
-Price:High/Low
-Place: Limited
-Promotion: Inform

27
Q

Growth characteristics of: Marketing objectives, product, Price, Place, Promotion

A

-Marketing objectives: Increasing market share
-Product: More versions
-Price:Price to penetrate market
-Place: More outlets
-Promotion: Build interest/differentiation

28
Q

Maturity characteristics of: Marketing objectives, product, Price, Place, Promotion

A

-Marketing objectives: Maintain market share
-Product: Full product line
-Price: Defend share
-Place: Maximum outlets
Promotion: Differentiation/Reminder

29
Q

Decline characteristics of: Marketing objectives, product, Price, Place, Promotion

A

-Marketing objectives: Maintain/harvest/deletion
-Product: Phase out weak items
-Price: Price cut
-Place: fewer outlets
-Promotion: Minimal

30
Q

What is a high leaning product?

A

High Learning Product Life Cycle Curve: A product life cycle where consumers take longer to learn about the product and its benefits. This leads to a slower adoption rate, typically characterized by a longer introduction phase. The product requires significant marketing and consumer education before reaching widespread acceptance.

31
Q

What is a low learning product curve?

A

Low Learning Product Life Cycle Curve: A product life cycle where consumers quickly understand the product’s benefits, leading to rapid adoption and a shorter introduction phase. These products require less marketing and consumer education since their value is immediately apparent.

32
Q

What is a fashion product curve?

A

Fashion Product Life Cycle Curve: A product life cycle characterized by quick fluctuations in demand. Fashion products experience rapid growth in popularity, followed by a sharp decline as trends change. These products often have short life spans, with periods of high demand followed by obsolescence as consumer preferences shift.

33
Q

What is a fad product curve?

A

Fad Product Life Cycle Curve: A product life cycle marked by a very short but intense period of popularity, followed by a quick decline. Fad products gain rapid attention and widespread use but have little lasting value, leading to a fast fade as interest diminishes

34
Q

New coke case summary?

A

New Coke Case: In 1985, Coca-Cola launched “New Coke,” a reformulated version of its classic soda, hoping to compete with Pepsi. The change was met with strong backlash from loyal customers who preferred the original taste. The public outcry led to Coca-Cola reintroducing the original formula as “Coca-Cola Classic” just three months later, proving the importance of brand loyalty and consumer preferences. The case highlights the risks of changing a beloved product.