Negotiation techniques Flashcards

1
Q

rapport

A

bond, affinity

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2
Q

bargain

A

negotiate the terms and conditions of a transaction

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3
Q

sway

A

move or cause to move slowly

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4
Q

dampen

A

make less strong or intense

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5
Q

defuse

A

make (a situation) less tense or dangerous.

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6
Q

heap

A

a large amount or number of.

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7
Q

lawsuit

A

طرح دعوی در دادگاه

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8
Q

Final-Offer Arbitration (FOA)

baseball arbitration

A

a dispute settlement procedure in which an arbitrator chooses one side’s final position as the resolution.

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9
Q

incentive

A

motivation

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10
Q

take someone up on something

A

to accept an offer or invitation that someone has made. I’ve decided to take you up on that job offer.

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11
Q

concede

A

admit, accept

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12
Q

tailor

A

customize, adapt

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13
Q

compensation

A

something, typically money, awarded to someone in recognition of loss, suffering, or injury.

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