Negotiation skills Flashcards

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1
Q

Welcoming,

xyz company, presentation

A

On behalf of xyz company would like to welcome you to this presentation.

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2
Q

Suggesting a procedure

A

I would like now to begin by suggesting the following procedure (agenda).

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3
Q

Checking for agreement:

A

Does that seem acceptable to you?

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4
Q

Giving the discussion leadership to a colleague:

A

Now let me hand the meeting over to my colleague, Ms. Jones , who …

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5
Q

Asking for general outline of a proposal

A

May I ask, please, what your proposal is in connection with our company/project?

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6
Q

Dealing with digressions

A

May we leave that till later and first look at …

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7
Q

Reviewing the previous session

A

Perhaps you will recall that during our last discussion, we decided that …

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8
Q

Moving on to the next point:

A

Let’s go on to the next subject, shall we?

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9
Q

Putting forward future possibilities: (3 options)

A

We foresee …
We envisage …
We see …

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10
Q

Seeking clarification

A

I’m not sure I fully understand your point.

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11
Q

Defining a proposal more specifically: (4)

A

It involves …
It covers …
It includes …
It leaves out …

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12
Q

Reassuring

A

Let me reassure you that …

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13
Q

Asking why

A

Why would you want to …?

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14
Q

Asking why not

A

Why couldn’t you …?

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15
Q

Summarizing positions up to this point

A

Can we summarize your position up to this point?

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16
Q

Asking for a summary of their position up to this point

A

Would you care to summarize your position up this point?

17
Q

Confirming a negotiating position:

A

Would you say that is a fair representation of your position?

18
Q

Probing / Looking for options

A

Just for the sake of argument, what if …

19
Q

Signalling the start of bargaining:

A

We’ve looked at what you have proposed, and we are ready to respond.

20
Q

Responding to a proposal

A

As far as your proposal is concerned, we think that … /our position is….

21
Q

Making and qualifying concessions

A

We would be willing to …, provided, of course, that …

22
Q

Making counter proposals

A

We’d like to make an alternative proposal. We propose that …

23
Q

Identifying obstacles

A

The main obstacle to progress at the moment seems to be …

24
Q

Analysing an obstacle

A

Let’s take a closer look at this problem.

25
Q

Asking for concessions

A

In return for this, would you be willing to …?

26
Q

Declining an offer with reasoning

A

Unfortunately, we must decline your offer for the following reason(s).

27
Q

Declining an offer without reasoning

A

I’m sorry, but we must respectfully decline your offer.

28
Q

Asking for further information

A

Would you go into more detail on that?

29
Q

Checking at closing

A

Let’s just confirm the details, then. (one last time)

30
Q

Delaying an answer

A

We’ll have to consult with our colleagues back in the office. We’d like to get back to you on it.

31
Q

Accepting at closing

A

I believe we have an agreement.

32
Q

1m körüli összeget remélünk érte.

A

We were hoping for something around 1mn!