Negotiation skills Flashcards
Welcoming,
xyz company, presentation
On behalf of xyz company would like to welcome you to this presentation.
Suggesting a procedure
I would like now to begin by suggesting the following procedure (agenda).
Checking for agreement:
Does that seem acceptable to you?
Giving the discussion leadership to a colleague:
Now let me hand the meeting over to my colleague, Ms. Jones , who …
Asking for general outline of a proposal
May I ask, please, what your proposal is in connection with our company/project?
Dealing with digressions
May we leave that till later and first look at …
Reviewing the previous session
Perhaps you will recall that during our last discussion, we decided that …
Moving on to the next point:
Let’s go on to the next subject, shall we?
Putting forward future possibilities: (3 options)
We foresee …
We envisage …
We see …
Seeking clarification
I’m not sure I fully understand your point.
Defining a proposal more specifically: (4)
It involves …
It covers …
It includes …
It leaves out …
Reassuring
Let me reassure you that …
Asking why
Why would you want to …?
Asking why not
Why couldn’t you …?
Summarizing positions up to this point
Can we summarize your position up to this point?
Asking for a summary of their position up to this point
Would you care to summarize your position up this point?
Confirming a negotiating position:
Would you say that is a fair representation of your position?
Probing / Looking for options
Just for the sake of argument, what if …
Signalling the start of bargaining:
We’ve looked at what you have proposed, and we are ready to respond.
Responding to a proposal
As far as your proposal is concerned, we think that … /our position is….
Making and qualifying concessions
We would be willing to …, provided, of course, that …
Making counter proposals
We’d like to make an alternative proposal. We propose that …
Identifying obstacles
The main obstacle to progress at the moment seems to be …
Analysing an obstacle
Let’s take a closer look at this problem.
Asking for concessions
In return for this, would you be willing to …?
Declining an offer with reasoning
Unfortunately, we must decline your offer for the following reason(s).
Declining an offer without reasoning
I’m sorry, but we must respectfully decline your offer.
Asking for further information
Would you go into more detail on that?
Checking at closing
Let’s just confirm the details, then. (one last time)
Delaying an answer
We’ll have to consult with our colleagues back in the office. We’d like to get back to you on it.
Accepting at closing
I believe we have an agreement.
1m körüli összeget remélünk érte.
We were hoping for something around 1mn!
