negotiation Flashcards

1
Q

alternatives

A

other options

E.g. We can’t offer you the raise you requested, but let’s discuss some other alternatives.

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2
Q

consensus

A

agreement by all

E.g. It would be great if we could come to a consensus by 5:00 P.M.

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3
Q

bargain

A

try to change a person’s mind by using various tactics E.g. We bargained on the last issue for over an hour before we agreed to take a break.

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4
Q

bottom-line

A

the lowest one is willing to go

E.g. I’ll accept a raise of one dollar per hour, but that’s my bottom-line.

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5
Q

compensate

A

make up for a loss

E.g. If you are willing to work ten extra hours a week we will compensate you by paying you overtime.

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6
Q

compromise

A

changing one’s mind/terms slightly in order to find a resolution
E.g. We are willing to compromise on this issue because it means so much to you.

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7
Q

counter proposal

A

the offer/request which is presented second in response to the first proposal
E.g. In their counter proposal they suggested that we keep their company name rather than creating a new one.

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8
Q

demands

A

needs/expectations that one side believes it deserves

E.g. They had some last minute demands that were entirely unrealistic.

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9
Q

flexible

A

open/willing to change

E.g. We have always been flexible in terms of your working hours.

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10
Q

haggling

A

arguing back and forth (often about prices)

E.g. We’ve been haggling over this issue for too long now.

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11
Q

proposal

A

argument to present

E.g. While I listened to their proposal I noted each of their objectives.

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12
Q

resolve

A

end conflict, come to an agreement

E.g. Before you can resolve your differences you’ll both need to calm down.

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13
Q

trade-off

A

terms that are offered in return for something else

E.g. Lower payments over a longer period of time sounded like a fair trade-off until we asked about interest charges.

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14
Q

ultimatum

A

a final term that has serious consequences if not met
E.g. His ultimatum was that if I didn’t agree to give him the raise he asked for, he’d quit today without two week’s notice.

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