Negotiation Flashcards
1
Q
Define Distributive negotiation
A
Fixed pie negotiation – AKA positional or hard-bargaining.
2
Q
Integrative negotiation
A
Interest-based or principled negotiation. Expand the pie. Focus on interests, not positions.
3
Q
five negotiating styles
A
- Accommodating
- Avoiding (defer and dodge the confrontation, but may be tactful and diplomatic)
- Collaborating
- Competing (dominant, but can neglect the importance of relationships)
- Compromising (unnecessarily rush the negotiation process and make concessions)
4
Q
3 types of negotiators (bargainers) and their differences?
A
- Soft bargainer: do not separate the people from the problem, and are soft on both
- Hard bargainer: do not separate the people from the problem, and are hard on both
- Principled bargainer: seek integrative solutions; separate the people from the problem, explore interests, avoid bottom lines, and reach results based on standards (independent of personal will)
5
Q
Define “Defense in Depth”
A
Have several layers of decision-making authority to force further concessions each time the agreement goes through a different level of authority. Each new decision maker asks to add another concession in order to close the deal.