NCCER Print Reading, Chapter 1-4 Flashcards
According to the American Society for Training and Development (ASTD), a qualified supervisor conducts craft training through
on the job instruction.
One way to provide effective training is to
Help crew members establish career goals.
Which of the following statements is true: To prevent discrimination cases,
Employees must have valid job-related criteria for hiring
Accountability is defined as
holding an employee responsible for completing the assigned activities.
Who does the crew leader report to?
The superintendent.
Among the many traits effective leaders should have is:
Good communication who clearly lay out the goals of a project to their crew members.
The type of ethics that may tend to be most challenging is
Situational Ethics.
What type of visual communication is not appropriate?
Acronyms and Text-speech
When writing or creating a visual message, you should
Proofread your work
If including symbolic information you should provide
A legend
An example of a non monetary reward is a
Company jacket
When delegating work to crew members, make sure crew members understand
What to do and the level of responsibility.
Complex problems crew leaders encounter with employees is
The inability to work with others.
The most effective approach for crew leaders to determine why individuals don’t get along is to
Speak openly with employees
Assuming a worker is qualified, which of the following is a reason for turnover
Lack of job security or opportunities for advancement
