NBC

Question 1

WHAT ARE THE 3 VALUES OF NBC

Answer 1

1. SPIRIT OF CHAMPION 2. SERVANT’S HEART 3. GENUINE CONNECTIONS

Question 2

Who are Co-Founders?

Answer 2

Dena Tripp and Debbie Schwetz

Question 3

How long wash hands

Answer 3

20 seconds

Question 4

3 types Contamination

Answer 4

Biological, Chemical and Physical

Question 5

4 Common Allergens

Answer 5

Milk, eggs, Wheat, Soy

Question 6

T or F Danger Zone for Food is 45-145degrees

Answer 6

41 - 135. (Byers)
FALSE

Question 7

Time of Day to check temperature?

Answer 7

8, noon, 4 and close

Question 8

Sanitizer bucket and temp

Answer 8

Red Bucket - 75-95 degrees

Question 9

Soapy Water Temp bucket and temp

Answer 9

Green Bucket - 110 Degrees

Question 10

How long dishes in Sanitzer Sink?

Answer 10

60 seconds

Question 11

5 Steps to Cleaning?

Answer 11

1. Scrape 2. Green Bucket Soapy water 3. Rinse Damp Towel 4. Red Bucket Sanitize. 5. Air Dry

Question 12

What documents for employees Chemical Safety

Answer 12

SDS

Question 13

Chiller Temp

Answer 13

0 to 10 Degrees

Question 14

Refrigerator and Cake case

Answer 14

36-40 Degrees

Question 15

How to ensure Cakes ready?

Answer 15

Touch test - Bounce back

Question 16

Why might cake drop in height?

Answer 16

Underscooped, underbaked, not steamed

Question 17

Key to consistent Bundlets (3-S)

Answer 17

Spray, Scoop, Steam

Question 18

What happens if you overspray?

Answer 18

1. Crispy Edges. 2. Dark color 3. Sponge Top

Question 19

Steps for wrapping 8 inch cake

Answer 19

Plastic, Tuck Under, Flavor code and expiration on side

Question 20

Steps for Wrapping and labeling Bundtlets cakes

Answer 20

Flip into container, Box 80, Clip flavor label and expiration

Question 21

You can stack chiller cakes 3 high. T or F?

Answer 21

False - 2 high

Question 22

How many Bundtinis on Sheet tray

Answer 22

72

Question 23

Where are Bundtinis in the Chiller

Answer 23

Speedrack

Question 24

How ofter Chiller defrost

Answer 24

4 times

Question 25

Why important to load properly

Answer 25

Even airflow and baking

Question 26

Shelf Life of Eggs in Chiller

Answer 26

12 months

Question 27

Shelf life Eggs in Fridge?

Answer 27

12 Days

Question 28

Shelf life Eggs open?

Answer 28

3 Days

Question 29

T or F - can we use same container wet ingredients and flavoring and red food shade

Answer 29

False -

Question 30

How might Raspberry Puree sink to bottom

Answer 30

1. Not Spread 2. Not Swirled 3. Batter too warm

Question 31

What do we capture on Baking Log?

Answer 31

1. Lot # 2. Bag # 3. Flavor code 4. Date Manufactured 5. Date Used

Question 32

How long cook Cakes at 325?

Answer 32

Bundtinis 18 mins, Bundlets 22 mins, 8 inch 35 mins, 10 inch 45 mins

Question 33

Bundtini Scoop

Answer 33

Hamilton Beach 24

Question 34

Bundlet Scoop

Answer 34

Vollrath 6

Question 35

Underscooped Bundtini

Answer 35

Vollrath 24

Question 36

How many per sheet - Bundtinis

Answer 36

2

Question 37

How many per sheet - Bundlets

Answer 37

2

Question 38

How many per sheet - 8 inch

Answer 38

4 (6)

Question 39

How many per sheet - 10 inch

Answer 39

2 (3)

Question 40

How long to thaw eggs?

Answer 40

5 days in fridge or cold running water

Question 41

Flavor Case cake where dot and color?

Answer 41

YELLOW dot, back, flavor code, exp

Question 42

When RTS cake, how long Microwave 8 and 10 inch cakes?

Answer 42

20 seconds

Question 43

When RTS a Bundlet, how long microwave?

Answer 43

10 seconds

Question 44

When is FROSTER responsible for BUNDLETS on order ticket?

Answer 44

1. Extra Frosting 2. No frosting 3. Large Number

Question 45

When preparing Frosting, Sign of OVER mixing

Answer 45

1. Soft and runny 2. air bubbles 3. Yellow in color

Question 46

What can cause Frosticle petals?

Answer 46

1. Frosting too warm 2. frosting out too quickly 3. too much frosting coming out of bag before start

Question 47

Besides Pick up date and time, What else should Froster look at?

Answer 47

1. Flavor 2. Size 3. Special Instructions 4.Multiple Items

Question 48

How long balloons guaranteed with HiFloat

Answer 48

8 hours

Question 49

How many additional sentiment flags allowed?

Answer 49

As many as they want

Question 50

T or F - Once ticket prints in HOH, the crafter can rest assured that Froster has seen the ticket

Answer 50

FALSE

Question 51

T or F Crafter grabs bundlets from Fridge when making towers

Answer 51

TRUE

Question 52

T or F. Assorted Party candles with Delicious Wishes

Answer 52

TRUE

Question 53

T or F. Guest can choose any bow for all Deco Cakes

Answer 53

FALSE

Question 54

T or F. The sentiment flag ribbons are the only 12 inch ribbons - all others are 24"

Answer 54

TRUE

Question 55

T or F. Next day orders should be completed before leaving every night

Answer 55

TRUE

Question 56

T or F. Box of Bundtinis can be Cello Wrapped?

Answer 56

FALSE

Question 57

What piece of info on ticket do craft orders

Answer 57

DATE and TIME

Question 58

When do we prepare Helium Balloons?

Answer 58

1-2 hours before customer

Question 59

When tickets contains multiple items, how are added items labeled?

Answer 59

1. Name. 2. Date. 3. Time 4. 1of 3

Question 60

Which ribbon used for cello towers

Answer 60

24 inch Stitched

Question 61

T or F - We hot glue Happy Bundtcake presents to Curly Picks?

Answer 61

TRUE

Question 62

Beside hats and crowns, what other labor intensive decos should we keep prepped?

Answer 62

Delicious Wishes - Present Box with candle Celebundting you - Pennant Flag Happy BUNDTday - Hat and presents side

Question 63

Quote Card 2nd ring with NBC in Circle

Answer 63

TRUE

Question 64

How should bow be placed on cake

Answer 64

Flat, pipe cleaner curled up under

Question 65

If requested, how are decos put on side?

Answer 65

1. CAKE BOX 2. Cake Instructions. 3 Brown Bundlet bag

Question 66

3 most popular deco cakes

Answer 66

1. Delicious wishes, Happy Bundtday, Celebundting you

Question 67

T or F. For 8 inch decorated cake and 2 dozen bundtinis for tomorrow, do we put on NEXT DAY rail?

Answer 67

FALSE - create a basket

Question 68

What items supplied in wrapped item?

Answer 68

1. Cello 2. Flag 3. RIBBON

Question 69

T OR F - GUEST CAN BRING OWN RIBBON FOR BUNDLET TOWER?

Answer 69

TRUE

Question 70

WHAT IS SWEET?

Answer 70

Say hello/Welcome with smile/Engage on floor/Encourage w extras/Thank and invite back

Question 71

T or F - Is Joy Creator responsible to get balloons to customer?

Answer 71

TRUE

Question 72

What is Red Velvet?

Answer 72

1. Mild Cocoa flavor 2. Chocolate chips 3. Red

Question 73

Guest picking up pre-order cake, what can you suggest?

Answer 73

1. CANDLES. 2 CARD. 3. SERVING PACK

Question 74

What is name of NBC Guest Recovery form?

Answer 74

BLAST BELIEVE, LISTEN, APOLOGIZE, SOLVE, THANK

Question 75

DESCRIBE DELICIOUS WISHES?

Answer 75

PRESENTS WITH CANDLES

Question 76

DESCRIBE HAPPY BUNDTDAY

Answer 76

HAT AND GIFTS

Question 77

DESCRIBE CELEBUNDTING YOU

Answer 77

PENNANT FLAGS

Question 78

What is in Party Pack?

Answer 78

Forks Plate Cutter Brochure Matches