Navigating Transformational Paradoxes Flashcards
Wicked Problems
Complex and intractable challenges that are difficult or impossible to solve definitively due to their inherent ambiguity, interconnectedness, and lack of clear-cut solutions.
Dynamic Equilibrium Model of Organizing
- Paradoxical Tension: The ongoing coexistence of opposing forces or demands within an organization.
- Latent Tension: Underlying paradoxical tensions that are not yet fully recognized or acknowledged.
- Salient Tension: Paradoxical tensions that become apparent and demand attention, triggering responses from the organization.
- Acceptance: Embracing paradoxical tensions via a strategy of “Working-Through”
- Paradoxical Resolution: Confronting via iterating responses of splitting and integration.
- Sustainability: Short term peak performance that fuels long-term success.
Ambidexterity
Ability of an organization to simultaneously exploit existing competencies while also exploring new opportunities.
Building Ambidexterity
- Spatial Separation: Create separate units in the same organization with different
orientations and link them through top management - Parallel Structures: Create special project teams devoted to innovation
- Temporal Balancing: Shift between phases when the focus is on exploration with others when it is on exploitation
- Context: Combine performance management with stretching targets with
supportive values and processes - Individual Responses to Tensions: Operational/ Middle management focus on integration & Top managers focus on separation (temporal/structural)
Pragmatic Paradoxes
Contradictory demands or expectations that organizations must manage to function effectively.
DOUBLE BIND
A situation in which a person is faced with two or more mutually exclusive demands, with no way of fulfilling all of them without punishment.
“Take initiative”
=> Coercion
PARADOXICAL PREDICTION
A prediction that, if true, results in its own falsity; or, if false, results in its own truth.
“Best practice”
=> Manipulation
CATCH-22
A paradoxical situation from which an individual cannot escape because of contradictory rules or limitations.
“Experience required”
=> Domination
ORWELLIAN DOUBLETHINK
The practice of accepting two mutually contradictory ideas as being simultaneously true.
“Impossible
requirements for
female managers”
=> Subjectification
Functional Stupidity
Focus on the task and obedience to
directives increases efficiency and
reduces uncertainty by limiting
critical thinking and reflection
Manifestations of Functional Stupidity
- Lack of reflexivity
- Lack of justification
- Lack of substantive reasoning
Phenomenons of Functional Stupidity
- Simplification Trap
- Extreme Polarization
- Path Dependence