Navigating Multiparty Negotiation Flashcards

1
Q

Maximizing Joint Value

A
  • Differing preferences = Identify the issues & options that each side values relatively more
  • Trade them off to maximize total value
  • Use provided opportunities to increase the pie by making value-maximizing trade-offs
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2
Q

Non-Linear Payoffs

A
  • Non-linear utility funtions need to be taken into consideration
  • E.g. CrediGo has a curvilinear (kurvenförmig) utility function on loan size -> Preferring options in the middle
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3
Q

Inequivalent Options

A
  • For some issues the counterparts have ranges of options that do not fully overlap with other party’s preferences
  • One side may benefit disproportionately -> Can lead to Chilling effects
  • E.g. Inspection frequency vs. Poultry density
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4
Q

Team Negotiations

A
  • Teams have an advantage over individuals in both creating and claiming value
  • Creating value = Exchange more information and get interests better
  • Claiming value = Strength in numbers (More people = Better chances?)
  • Requirement is that team members have active preparation in order to avoid conflicts during final negotiation/ Roles and strategies have to be coordinated
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5
Q

Conformity

A
  • Asch-Experiment = Evaluating the likeliness of group members to agree on group’s (wrong) opinion
  • Sizeable minority of responses conformed to the actors incorrect answers (36,8%)
  • Overall 75% of participants gave at least one incorrect answer out of the 12 critical trials
  • If actor gave correct response only 5% of the participants continued answering with the majority
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6
Q

Good cop/ bad cop

A
  • One member of the is cooperative and the other hostile
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7
Q

Defense against Good cop/bad cop

A
  • Divide their team
  • Ask good cop what he thinks about what bad cop is saying
  • Team advantage in negotiation disappears if roles and strategies are not well coordinated
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8
Q

Team coordination

A
  • Teams have an advantage over individuals in both creating and claiming value but only if well-coordinated
  • Different members of the same team often have different interests and incentives
  • Active preparation is necessary to align conflicting interests/ Implement a disciplined strategy
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9
Q

Agent-Principal Problems

A
  • Appears if one person (the agent) can make decisions on behalf of another (the principal)
  • But (!) agent usually has different underlying interests/ It is very rare that incentive structures of two individuals perfectly match
  • Agent-Principal problems are pervasive in organizational life e.g. real estate agents let their house longer on the market than their clients
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10
Q

How to address agency problems?

A
    1. Commissions
    1. Profit sharing
    1. Performance evaluations
    1. Threat of termination
    1. Awareness
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11
Q

Value of Trustworthiness

A
  • Fraud and non-cooperation are only an short-term strategy in social dilemmas
  • Fairness comes first in the long run
  • Building trust in those who work with you is the best long-term factor for professional success
  • Long-term sustainable relationships are key in many situations
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