Navigating Multiparty Negotiation Flashcards
1
Q
Maximizing Joint Value
A
- Differing preferences = Identify the issues & options that each side values relatively more
- Trade them off to maximize total value
- Use provided opportunities to increase the pie by making value-maximizing trade-offs
2
Q
Non-Linear Payoffs
A
- Non-linear utility funtions need to be taken into consideration
- E.g. CrediGo has a curvilinear (kurvenförmig) utility function on loan size -> Preferring options in the middle
3
Q
Inequivalent Options
A
- For some issues the counterparts have ranges of options that do not fully overlap with other party’s preferences
- One side may benefit disproportionately -> Can lead to Chilling effects
- E.g. Inspection frequency vs. Poultry density
4
Q
Team Negotiations
A
- Teams have an advantage over individuals in both creating and claiming value
- Creating value = Exchange more information and get interests better
- Claiming value = Strength in numbers (More people = Better chances?)
- Requirement is that team members have active preparation in order to avoid conflicts during final negotiation/ Roles and strategies have to be coordinated
5
Q
Conformity
A
- Asch-Experiment = Evaluating the likeliness of group members to agree on group’s (wrong) opinion
- Sizeable minority of responses conformed to the actors incorrect answers (36,8%)
- Overall 75% of participants gave at least one incorrect answer out of the 12 critical trials
- If actor gave correct response only 5% of the participants continued answering with the majority
6
Q
Good cop/ bad cop
A
- One member of the is cooperative and the other hostile
7
Q
Defense against Good cop/bad cop
A
- Divide their team
- Ask good cop what he thinks about what bad cop is saying
- Team advantage in negotiation disappears if roles and strategies are not well coordinated
8
Q
Team coordination
A
- Teams have an advantage over individuals in both creating and claiming value but only if well-coordinated
- Different members of the same team often have different interests and incentives
- Active preparation is necessary to align conflicting interests/ Implement a disciplined strategy
9
Q
Agent-Principal Problems
A
- Appears if one person (the agent) can make decisions on behalf of another (the principal)
- But (!) agent usually has different underlying interests/ It is very rare that incentive structures of two individuals perfectly match
- Agent-Principal problems are pervasive in organizational life e.g. real estate agents let their house longer on the market than their clients
10
Q
How to address agency problems?
A
- Commissions
- Profit sharing
- Performance evaluations
- Threat of termination
- Awareness
11
Q
Value of Trustworthiness
A
- Fraud and non-cooperation are only an short-term strategy in social dilemmas
- Fairness comes first in the long run
- Building trust in those who work with you is the best long-term factor for professional success
- Long-term sustainable relationships are key in many situations