nature of communicatio Flashcards

1
Q

con

A

with

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2
Q

munus

A

a business

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3
Q

communis

A

common

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4
Q

communico

A

relate with another

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5
Q

Communication what????

A

process of sending and receiving messages through verbal and nonverbal.

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6
Q

“the creation and exchange of meaning” the who nag-say

A

nordiquist, 2019

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7
Q

they are the communicators who are both and receiver

A

participants

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8
Q

reason behind any interaction. meanings and ideas that are encoded and sent by means of verbal and non-verbal symbols

A

message

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9
Q

means which a message is conveyed. could be visual, audio, or audio-visual form

A

channel

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10
Q

refers to the interrelated conditions of the communication

A

context

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11
Q

5 factors included in context

A

physical ,social. psychological, cultural, historical

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12
Q

refers to the distractions that interfere with the accurate transmission and reception of message

A

noise

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13
Q

kinds of noise

A

semantic, external and internal

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14
Q

signifies verbal and/or nonverbal responses to messages like murmurings or asides, nods and/or facial expressions

A

feedback

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15
Q

it is the use of language to transfer information through speaking or sign language

A

verbal language

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16
Q

steps to develop verbal communication skills

A

use strong, confident speaking voice
use active listening
avoid filler words

17
Q

it is the use of body language, gestures, and facial expressions to convey information to others.

A

nonverbal

18
Q

steps to develop nonverbal communication skills

A

notice emotions feel physically
be intentional
mimic nonverbal comm you find effective

19
Q

act of writing, typing, or printing symbols like letters and numbers to convey information. ``

A

written

20
Q

steps to develop written communication skills

A

strive for simplicity
don’t rely on tone
take time to review written comm
keep a file of writing you find attractive

21
Q

act of using photographs, art, drawings, sketches, charts, and graphs to convey information

A

visual communication

22
Q

steps to develop your visual comm skills

A

ask others before including visuals
consider your audience

23
Q

levels of communucation

A

intrapersonal
interpersonal
group communication
public communication

24
Q

refers to a communication process where one person acts as both the sender and receiver of the communication

A

intrapersonal

25
Q

refers to a communication process where there are two persons communicating

A

interpersonal communication

26
Q

occurs when there are three or more people conversing

A

group communication

27
Q

occurs when there is a linear communication between a speaker and the mass

A

public communication

28
Q

issues in communication

A

content, process, and context

29
Q

info and experiences provided to the receiver of the communication process. it is what the receiver derives value from

A

content

30
Q

the way the message is presented or delivered

A

process

31
Q

refers to the situation or environment in which the message is delivered

A

context

32
Q

principles of communication

A

clarity
attention
feedback
informality
consistency
timeliness
adequacy

33
Q

the idea or message to be communicated should be clearly spelt out. there should be no ambiguity in the message

A

clarity