nature of communicatio Flashcards
con
with
munus
a business
communis
common
communico
relate with another
Communication what????
process of sending and receiving messages through verbal and nonverbal.
“the creation and exchange of meaning” the who nag-say
nordiquist, 2019
they are the communicators who are both and receiver
participants
reason behind any interaction. meanings and ideas that are encoded and sent by means of verbal and non-verbal symbols
message
means which a message is conveyed. could be visual, audio, or audio-visual form
channel
refers to the interrelated conditions of the communication
context
5 factors included in context
physical ,social. psychological, cultural, historical
refers to the distractions that interfere with the accurate transmission and reception of message
noise
kinds of noise
semantic, external and internal
signifies verbal and/or nonverbal responses to messages like murmurings or asides, nods and/or facial expressions
feedback
it is the use of language to transfer information through speaking or sign language
verbal language
steps to develop verbal communication skills
use strong, confident speaking voice
use active listening
avoid filler words
it is the use of body language, gestures, and facial expressions to convey information to others.
nonverbal
steps to develop nonverbal communication skills
notice emotions feel physically
be intentional
mimic nonverbal comm you find effective
act of writing, typing, or printing symbols like letters and numbers to convey information. ``
written
steps to develop written communication skills
strive for simplicity
don’t rely on tone
take time to review written comm
keep a file of writing you find attractive
act of using photographs, art, drawings, sketches, charts, and graphs to convey information
visual communication
steps to develop your visual comm skills
ask others before including visuals
consider your audience
levels of communucation
intrapersonal
interpersonal
group communication
public communication
refers to a communication process where one person acts as both the sender and receiver of the communication
intrapersonal
refers to a communication process where there are two persons communicating
interpersonal communication
occurs when there are three or more people conversing
group communication
occurs when there is a linear communication between a speaker and the mass
public communication
issues in communication
content, process, and context
info and experiences provided to the receiver of the communication process. it is what the receiver derives value from
content
the way the message is presented or delivered
process
refers to the situation or environment in which the message is delivered
context
principles of communication
clarity
attention
feedback
informality
consistency
timeliness
adequacy
the idea or message to be communicated should be clearly spelt out. there should be no ambiguity in the message
clarity
