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Prince2 > Natasha Warren > Flashcards

Natasha Warren Flashcards

prince 2 cram notes

1
Q

identify, assess and control potential and approved changes to the baseline

A

Change Theme Purpose

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2
Q

to facilitate communication and control by defining the means of delivering the product

A

Plan Theme Purpose

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3
Q

to provide mechanisms to monitor progress against the allowed tolerances and the controls to escalate to the next level should any forecast suggest that one or more tolerance will be exceeded

A

Progress Theme Purpose

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4
Q

the four elements of a PRINCE2 Project are:

A

principles, themes, processes, environment

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5
Q

a project is

A

a temporary organisation that is created for the purpose of delivering one or more business products according to an agreed business case

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6
Q

what are the key characteristics of a project

A

change, temporary, cross-functional, unique, uncertainty

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7
Q

performance measures are

A

SOBER TEQUILA - SCOPE, BENEFITS, RISK, TIME COST QUALITY

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8
Q

7 principles are

A 
continued business justification, 
learn from experience, 
define roles and responsibilities, 
manage stages, 
manage exceptions, 
focus on products and 
tailor to suit environment
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9
Q

PRINCE2 requires all projects

A

there is a justifiable reason for starting the project
justification is recorded and approved
justification remains valid, is revalidated throughout project life

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10
Q

project management team consists of

A

Executive, Snr User, Snr Supplier

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11
Q

key objective - continued business justification

A

project has continued business justification

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12
Q

key objective - learn from experience

A

project teams learn from experience: lessors are sought, recorded and acted upon throughout life of project

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13
Q

CBJ

A

continued business justification

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14
Q

key objective - roles and responsibilities

A

defined and agreed roles and responsibilities within the organisation structure that engages the business, user and supplier stakeholder interests

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15
Q

business sponsor key interests

A

business (corporate) = Money

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16
Q

supplier interested in

A

quality - resources and expertise required to deliver product

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17
Q

user interested in

A

benefits or expected benefits

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18
Q

how many management stages must a PRINCE2 project have

A

2 - initiation and one other management stage

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19
Q

what decides the number of stages

A

the complexity and size of the project or the risk - how many significant decisions and control points are needed

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20
Q

key objective - manage by exception

A

defined tolerance for each project objectives, to establish limits of delegated authority

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21
Q

who does the the project board delegates the authority for day-to-day control of a management stage, within agreed tolerances

A

project manager

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22
Q

key objective - focus on products

A

focuses on definition and delivery of products in particular their quality requirements

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23
Q

define product

A

input or output that can be described in advance, created and tested.

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24
Q

what are the two types of products

A

management products or specialist products

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25
Q

key objective - tailor to suit the project

A

PRINCE2 is tailored to suite the project environment, size, complexity, importance, teams capability and risk

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26
Q

BUSINESS CASE: Minimum requirements are

A

1 - create and maintain business justification
2 - review and update BJ in response to decisions and
events
3 - define mgmt actions that will be put inplace to endure projects outcomes are achieved
4 - define document roles and responsibilities for the business case and benefit mgmt

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27
Q

BUSINESS CASE: Products produced

A

business case

benefits management approach

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28
Q

what is a business case

A

provides the cost, benefit, expected dis-benefits, risk and timescales which viability is justified

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29
Q

benefits management approach

A

“how to” defines mgmt actions put in place to ensure that the project outcomes are achieved and confirm benefits are realised

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30
Q

develop business case stages are

A

pre-project
–verify outline business case
intitiation stage
– verify detailed business case

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31
Q

maintain business case stages are

A 
delivery stage
--verify updated business case
--confirm benefits
final delivery stage
--confirm benefits
post project 
--confirm benefits
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32
Q

executive is accountable for what

A

ensuring that the business justification is produced and approved

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33
Q

initial version of the business justification should be derived from?

A

project mandate

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34
Q

senior user is responsible for

A

specifying the benefits from the project

accountable for confirm the forecast benefits are realised

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35
Q

(BUSINESS CASE) who:

  • provides project mandate
  • defines standards
  • hold the senior user to account
A

corporate, programe management or customer

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36
Q

(BUSINESS CASE) who:

  • accountable for business case (duration)
  • accountable for benefits management approach (durations)
  • oversee the development of a viable business case
A

Project Manager

37
Q

(BUSINESS CASE) who:

  • accountable for specifying the benefits
  • ensures desired outcome is specified
  • ensures project produces products that deliver the desired outcomes that generate the desired benefits
  • ensures expected benefits are realised
  • provides statements of actual benefit achievements vs forcast benefits
A

Senior User

38
Q

(BUSINESS CASE) who:

  • accountable for supplier business case
  • products required can be delivered within the epxect costs and are viable
A

Senior Supplier

39
Q

(BUSINESS CASE) who:

  • development of business case and benefits management
  • impact of issues and risks on continued viability of business case
  • assess and update business case
  • assess and report on project performance
A

Project Manager

40
Q

(BUSINESS CASE) who:

  • verify and monitor the business case against external events and project progress
  • project fits within the overall CPC Strategies
  • montor project finance on behalf of CPC
  • ensures value for money
A

Project Assurance

41
Q

delegation, authority and accountability, communication are the key components of what theme

A

organisation

42
Q

how many roles in organisation?

A

9

43
Q

what are the 9 roles

A 
project board, 
executive, 
snr supplier, 
snr user, 
project assurance, 
project manager, 
change authority 
team manager 
project support
44
Q

who are the four levels of management

A

CPC, project board, project manager, team manager

45
Q

what are the three levels of management

A

directing, managing, delivering

46
Q

organisation minimum requirements are:

A

define structure
document rules for delegation change authority
define approach to communicating and engaging with stakeholders

47
Q

two products produces in organisation theme are:

A

PID

communication management approach

48
Q

ORGANISATION (WHO):

  • appoints executive and (poss) project manager
  • provide information as defined in comms mgmt approach
A

CPC

49
Q

ORGANISATION (WHO):

  • appoints PM
  • confirm appoints to, structure of project mgmt team
  • approved comms management approach
A

executive

50
Q

ORGANISATION (WHO):

  • provide user resources
  • define and verify user requirements and expectations
A

Snr User

51
Q

ORGANISATION (WHO):

  • provide supplier resources
  • advise on technical aspects
A

Snr Supplier

52
Q

ORGANISATION (WHO):

  • prepare and updated comms mgmt approach
  • designs, review and updated proj mgmt team structure
  • plan and undertakes stakeholder engagement
  • prepare role descriptions
A

Project Manager

53
Q

ORGANISATION (WHO):

  • manage project team members
  • advise on project team members
A

Team Manager

54
Q

ORGANISATION (WHO):

  • advised on selection of team members
  • advise on stakeholder engagement
  • ensure that the comms mgmt approach is appropriate
A

Project Assurnce

55
Q

ORGANISATION (WHO):

- provides admin support

A

Project Support

56
Q

Which role must assume responsibility for project support if the role cannot be assigned to another person?

a. Project support
b. Project manager
c. Change authority
d. Executive

A

b project manager

57
Q

Which of the following activities takes place or can take place in the managing a stage boundary process?

a. Refine the business case.
b. Prepare the change control approach.
c. Deliver a work package.
d. Update the business case.

A

Update the business case

58
Q

The purpose of which process is to ensure that the prerequisites for initiating a project are in place?

a. Starting up a project process
b. Initiating a project
c. Managing product delivery
d. Directing a project

A

a. Starting up a project process

59
Q

Who performs audits that are independent of the project?

a. Senior supplier
b. Quality Assurance
c. Executive
d. Project board

A

b. Quality Assurance

60
Q

Which principle requires that all projects should have a valid financial reason for starting the project and that this must remain valid?

a. Manage by exception
b. Manage by stages
c. Continued business justification
d. Stakeholder management

A

c. Continued business justification

61
Q

Which role is responsible for business assurance during the project?

a. Senior user
b. Executive
c. Senior supplier
d. Quality Assurance

A

b. Executive

62
Q

Which theme helps to answer the questions: 1) what quality has to be reached and how to define this?, 2) how much will it cost to deliver the products and the project, and 3) the level of detail required for each plan?

a. Progress
b. Plans
c. Risk
d. Quality

A

b. Plans

63
Q

The purpose of which product that is reviewed by the project board is to provide a sound basis for project initiation?

a. Project approach
b. Exception plan
c. Project product description
d. Project brief

A

d. Project brief

64
Q

What is a type of issue (other than a request for change or off-specification)?

a. Problem
b. Exception
c. Planning
d. Configuration item

A

a. Problem

65
Q

Which PRINCE2 principle ensures that useful knowledge for the project is gathered at the start of the project to reduce the possibility of making mistakes?

a. Focus on products
b. Manage by lessons
c. Learn from experience
d. Manage by exception

A

c. Learn from experience

66
Q

A principle is a core value that must always exist in a PRINCE2 project. Which one of the following is NOT a PRINCE2 principle?

a. Defined roles and responsibilities
b. Continued business justification
c. Manage by issues and risks
d. Focus on products

A

c. Manage by issues and risks

67
Q

A new sales system or a marketing campaign is an example of what?

a. Dis-benefit
b. Output
c. Benefits
d. Outcomes

A

Output

68
Q

Fill in the missing word(s): A PRINCE2 project has three primary categories of _____________ which should also be represented on the project board.

a. User
b. Business
c. Stakeholder
d. Quality assurance

A

c. Stakeholder

69
Q

Which theme is about checking where the project is compared to the plans and controlling any deviations?

a. Risk
b. Change
c. Organisation
d. Progress

A

d. Progress

70
Q

Which level is responsible for commissioning the project and identifying the executive?

a. Directing
b. Monitoring
c. Corporate, programme management, or customer (CPC)
d. Managing

A

c. Corporate, programme management, or customer (CPC)

71
Q

What is an outcome?

A

the result of change, normally affecting real-world behaviour and/or circumstances

72
Q

QUALITY (WHO):

  • Provide details of quality management system
  • Provide quality assurance
A

CPC

73
Q

PLANS (WHO):

  • Set project tolerances and document them (provide in project brief)
  • Approve exception plans
  • Provide CPC planning stds
A

CPC

74
Q

RISK WHO:

- Provide policy and risk management process

A

CPC

75
Q

CHANGE WHO:

- Provide CPC strategies for issue resolution and change control

A

CPC

76
Q

PROGRESS WHO

  • Project tolerances and document them in mandate
  • Make decisions on exceptions plans
A

CPC

77
Q

QUALITY WHO:

  • Approve project product description
  • Approve quality management approach
  • Confirm acceptance of project product
A

EXECUTIVE

78
Q

QUALITY WHO:

  • Provide customers quality expectations and acceptance criteria
  • Approve project product description
  • Approve the quality management approach
  • Approve product descriptions for key users
  • Provide resources to undertake quality activities and product approval
  • Provide acceptance for product
A

SENIOR USER

79
Q

QUALITY WHO:

  • Approve product description (if appropriate)
  • Approve the quality mgmt. approach
  • Approve quality methods, techniques and tools adopted in product development
  • Provide resources undertake supplier quality activities
  • Approve product desc. For key specialist products
A

SENIOR SUPPLIER

80
Q

Minimum Quality Requirements

A
  • Quality Management Approach

- Quality Register

81
Q

Minimum Plan Requirements

A
  • Project Product descriptions
  • Product descriptions
  • Product breakdown structure
  • plan
82
Q

Minimum Risk requirements

A
  • risk management approach

- risk register

83
Q

Change WHO:

  • Create and maintain change control approach
  • Manage the issue and change control procedures
  • Create and maintain issue register
  • Implement corrective actions
A

Project Manager

84
Q

Risk Identification parts

A

Context and Risk

85
Q

Risk Plan responses (threats)

A

Contingency, Avoid, Accept, Reduce, Transfer, Share

86
Q

Risk Plan responses (opportunities)

A

Share, Exploit, Enhance, Accept, Transfer, Contingency

87
Q

Reporting, Stages, Reviewing Progress, Lessons, (Progress) Baseline, Tolerances

A

Progress Controls

88
Q

progress controls - reporting

A

progress reports - checkpoint, highlight, end stage
performance reporting - end project
issue reporting - issue
exception reporting - exception

89
Q

what are the 2nd Time-Driven reports

A

checkpoint, highlight

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