Natasha Warren Flashcards

prince 2 cram notes

1
Q

identify, assess and control potential and approved changes to the baseline

A

Change Theme Purpose

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

to facilitate communication and control by defining the means of delivering the product

A

Plan Theme Purpose

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

to provide mechanisms to monitor progress against the allowed tolerances and the controls to escalate to the next level should any forecast suggest that one or more tolerance will be exceeded

A

Progress Theme Purpose

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

the four elements of a PRINCE2 Project are:

A

principles, themes, processes, environment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

a project is

A

a temporary organisation that is created for the purpose of delivering one or more business products according to an agreed business case

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

what are the key characteristics of a project

A

change, temporary, cross-functional, unique, uncertainty

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

performance measures are

A

SOBER TEQUILA - SCOPE, BENEFITS, RISK, TIME COST QUALITY

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

7 principles are

A
continued business justification, 
learn from experience, 
define roles and responsibilities, 
manage stages, 
manage exceptions, 
focus on products and 
tailor to suit environment
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

PRINCE2 requires all projects

A

there is a justifiable reason for starting the project
justification is recorded and approved
justification remains valid, is revalidated throughout project life

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

project management team consists of

A

Executive, Snr User, Snr Supplier

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

key objective - continued business justification

A

project has continued business justification

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

key objective - learn from experience

A

project teams learn from experience: lessors are sought, recorded and acted upon throughout life of project

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

CBJ

A

continued business justification

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

key objective - roles and responsibilities

A

defined and agreed roles and responsibilities within the organisation structure that engages the business, user and supplier stakeholder interests

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

business sponsor key interests

A

business (corporate) = Money

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

supplier interested in

A

quality - resources and expertise required to deliver product

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

user interested in

A

benefits or expected benefits

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

how many management stages must a PRINCE2 project have

A

2 - initiation and one other management stage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

what decides the number of stages

A

the complexity and size of the project or the risk - how many significant decisions and control points are needed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

key objective - manage by exception

A

defined tolerance for each project objectives, to establish limits of delegated authority

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

who does the the project board delegates the authority for day-to-day control of a management stage, within agreed tolerances

A

project manager

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

key objective - focus on products

A

focuses on definition and delivery of products in particular their quality requirements

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

define product

A

input or output that can be described in advance, created and tested.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

what are the two types of products

A

management products or specialist products

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
key objective - tailor to suit the project
PRINCE2 is tailored to suite the project environment, size, complexity, importance, teams capability and risk
26
BUSINESS CASE: Minimum requirements are
1 - create and maintain business justification 2 - review and update BJ in response to decisions and events 3 - define mgmt actions that will be put inplace to endure projects outcomes are achieved 4 - define document roles and responsibilities for the business case and benefit mgmt
27
BUSINESS CASE: Products produced
business case | benefits management approach
28
what is a business case
provides the cost, benefit, expected dis-benefits, risk and timescales which viability is justified
29
benefits management approach
"how to" defines mgmt actions put in place to ensure that the project outcomes are achieved and confirm benefits are realised
30
develop business case stages are
pre-project --verify outline business case intitiation stage -- verify detailed business case
31
maintain business case stages are
``` delivery stage --verify updated business case --confirm benefits final delivery stage --confirm benefits post project --confirm benefits ```
32
executive is accountable for what
ensuring that the business justification is produced and approved
33
initial version of the business justification should be derived from?
project mandate
34
senior user is responsible for
specifying the benefits from the project | accountable for confirm the forecast benefits are realised
35
(BUSINESS CASE) who: - provides project mandate - defines standards - hold the senior user to account
corporate, programe management or customer
36
(BUSINESS CASE) who: - accountable for business case (duration) - accountable for benefits management approach (durations) - oversee the development of a viable business case
Project Manager
37
(BUSINESS CASE) who: - accountable for specifying the benefits - ensures desired outcome is specified - ensures project produces products that deliver the desired outcomes that generate the desired benefits - ensures expected benefits are realised - provides statements of actual benefit achievements vs forcast benefits
Senior User
38
(BUSINESS CASE) who: - accountable for supplier business case - products required can be delivered within the epxect costs and are viable
Senior Supplier
39
(BUSINESS CASE) who: - development of business case and benefits management - impact of issues and risks on continued viability of business case - assess and update business case - assess and report on project performance
Project Manager
40
(BUSINESS CASE) who: - verify and monitor the business case against external events and project progress - project fits within the overall CPC Strategies - montor project finance on behalf of CPC - ensures value for money
Project Assurance
41
delegation, authority and accountability, communication are the key components of what theme
organisation
42
how many roles in organisation?
9
43
what are the 9 roles
``` project board, executive, snr supplier, snr user, project assurance, project manager, change authority team manager project support ```
44
who are the four levels of management
CPC, project board, project manager, team manager
45
what are the three levels of management
directing, managing, delivering
46
organisation minimum requirements are:
define structure document rules for delegation change authority define approach to communicating and engaging with stakeholders
47
two products produces in organisation theme are:
PID | communication management approach
48
ORGANISATION (WHO): - appoints executive and (poss) project manager - provide information as defined in comms mgmt approach
CPC
49
ORGANISATION (WHO): - appoints PM - confirm appoints to, structure of project mgmt team - approved comms management approach
executive
50
ORGANISATION (WHO): - provide user resources - define and verify user requirements and expectations
Snr User
51
ORGANISATION (WHO): - provide supplier resources - advise on technical aspects
Snr Supplier
52
ORGANISATION (WHO): - prepare and updated comms mgmt approach - designs, review and updated proj mgmt team structure - plan and undertakes stakeholder engagement - prepare role descriptions
Project Manager
53
ORGANISATION (WHO): - manage project team members - advise on project team members
Team Manager
54
ORGANISATION (WHO): - advised on selection of team members - advise on stakeholder engagement - ensure that the comms mgmt approach is appropriate
Project Assurnce
55
ORGANISATION (WHO): | - provides admin support
Project Support
56
Which role must assume responsibility for project support if the role cannot be assigned to another person? a. Project support b. Project manager c. Change authority d. Executive
b project manager
57
Which of the following activities takes place or can take place in the managing a stage boundary process? a. Refine the business case. b. Prepare the change control approach. c. Deliver a work package. d. Update the business case.
Update the business case
58
The purpose of which process is to ensure that the prerequisites for initiating a project are in place? a. Starting up a project process b. Initiating a project c. Managing product delivery d. Directing a project
a. Starting up a project process
59
Who performs audits that are independent of the project? a. Senior supplier b. Quality Assurance c. Executive d. Project board
b. Quality Assurance
60
Which principle requires that all projects should have a valid financial reason for starting the project and that this must remain valid? a. Manage by exception b. Manage by stages c. Continued business justification d. Stakeholder management
c. Continued business justification
61
Which role is responsible for business assurance during the project? a. Senior user b. Executive c. Senior supplier d. Quality Assurance
b. Executive
62
Which theme helps to answer the questions: 1) what quality has to be reached and how to define this?, 2) how much will it cost to deliver the products and the project, and 3) the level of detail required for each plan? a. Progress b. Plans c. Risk d. Quality
b. Plans
63
The purpose of which product that is reviewed by the project board is to provide a sound basis for project initiation? a. Project approach b. Exception plan c. Project product description d. Project brief
d. Project brief
64
What is a type of issue (other than a request for change or off-specification)? a. Problem b. Exception c. Planning d. Configuration item
a. Problem
65
Which PRINCE2 principle ensures that useful knowledge for the project is gathered at the start of the project to reduce the possibility of making mistakes? a. Focus on products b. Manage by lessons c. Learn from experience d. Manage by exception
c. Learn from experience
66
A principle is a core value that must always exist in a PRINCE2 project. Which one of the following is NOT a PRINCE2 principle? a. Defined roles and responsibilities b. Continued business justification c. Manage by issues and risks d. Focus on products
c. Manage by issues and risks
67
A new sales system or a marketing campaign is an example of what? a. Dis-benefit b. Output c. Benefits d. Outcomes
Output
68
# Fill in the missing word(s): A PRINCE2 project has three primary categories of _____________ which should also be represented on the project board. a. User b. Business c. Stakeholder d. Quality assurance
c. Stakeholder
69
Which theme is about checking where the project is compared to the plans and controlling any deviations? a. Risk b. Change c. Organisation d. Progress
d. Progress
70
Which level is responsible for commissioning the project and identifying the executive? a. Directing b. Monitoring c. Corporate, programme management, or customer (CPC) d. Managing
c. Corporate, programme management, or customer (CPC)
71
What is an outcome?
the result of change, normally affecting real-world behaviour and/or circumstances
72
QUALITY (WHO): - Provide details of quality management system - Provide quality assurance
CPC
73
PLANS (WHO): - Set project tolerances and document them (provide in project brief) - Approve exception plans - Provide CPC planning stds
CPC
74
RISK WHO: | - Provide policy and risk management process
CPC
75
CHANGE WHO: | - Provide CPC strategies for issue resolution and change control
CPC
76
PROGRESS WHO - Project tolerances and document them in mandate - Make decisions on exceptions plans
CPC
77
QUALITY WHO: - Approve project product description - Approve quality management approach - Confirm acceptance of project product
EXECUTIVE
78
QUALITY WHO: - Provide customers quality expectations and acceptance criteria - Approve project product description - Approve the quality management approach - Approve product descriptions for key users - Provide resources to undertake quality activities and product approval - Provide acceptance for product
SENIOR USER
79
QUALITY WHO: - Approve product description (if appropriate) - Approve the quality mgmt. approach - Approve quality methods, techniques and tools adopted in product development - Provide resources undertake supplier quality activities - Approve product desc. For key specialist products
SENIOR SUPPLIER
80
Minimum Quality Requirements
- Quality Management Approach | - Quality Register
81
Minimum Plan Requirements
- Project Product descriptions - Product descriptions - Product breakdown structure - plan
82
Minimum Risk requirements
- risk management approach | - risk register
83
Change WHO: - Create and maintain change control approach - Manage the issue and change control procedures - Create and maintain issue register - Implement corrective actions
Project Manager
84
Risk Identification parts
Context and Risk
85
Risk Plan responses (threats)
Contingency, Avoid, Accept, Reduce, Transfer, Share
86
Risk Plan responses (opportunities)
Share, Exploit, Enhance, Accept, Transfer, Contingency
87
Reporting, Stages, Reviewing Progress, Lessons, (Progress) Baseline, Tolerances
Progress Controls
88
progress controls - reporting
progress reports - checkpoint, highlight, end stage performance reporting - end project issue reporting - issue exception reporting - exception
89
what are the 2nd Time-Driven reports
checkpoint, highlight