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Amazon Interview Questions > My Amazon Question Bank > Flashcards

My Amazon Question Bank Flashcards

drill prompts

1
Q

Tell me about a time you were trying to understand a problem on your team and you had to go down several layers to figure it out.

A

Dives Deep

Yelp | Pageviews

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2
Q

Tell me about a problem you had to solve that required in-depth thought and analysis?

A

Dives Deep

Amazon | Algo for New Sellers

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3
Q

Tell me about a time when you linked two or more problems together and identified an underlying issue

A

Dives Deep

Amazon | Algo for New Sellers

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4
Q

Walk me through a big problem or issue in your organization that you helped to solve.

A

Dives Deep

Amazon | Algo
Yelp | Pageviews

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5
Q

Can you tell me about a specific metric you have used to identify a need for a change in your department?

A

Dives Deep

Amazon | Created 90-day Metric

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6
Q

Give me a situation in which it took you asking why five times to get to the root cause.

A

Dives Deep

Amazon | Algo
1. Data
2. System
3. Goals
4. Setting
5. Optimize

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7
Q

Tell me about a decision for which data and analysis weren’t sufficient to provide the right course and you had to rely on your judgment and instincts. Give me two to three examples.

A

Are Right, A Lot

c&r| Business Model
Amazon | Pivot to Marketing
Yelp | Sherlock

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8
Q

Tell me about a time you made a difficult decision and how you knew it was the right solution

A

Are Right, A Lot

c&r| Business Model

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9
Q

Give me an example of when you have to make an important decision in the absence of good data because there just wasn’t any.

A

Are Right, A Lot

c&r | Biz Model
Amazon | Pivot to Marketing

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10
Q

Tell me about a time when you made a bad decision and the learning from the experience enabled you to make a good decision later.

A

Are Right, A Lot

c&r| Business Model
2 | Amazon | Shutting Down Selling Coach

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11
Q

Tell me about a time when you were faced with a challenge and the best way forward or strategy to adopt was not “clear cut.”

A

Are Right, A Lot

c&r| Business Model
Amazon | Pivot to Marketing

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12
Q

Tell me about an error in judgment you made in the last year or two, what it was and the impact of it.

A

Are Right, A Lot

intrico.io | not baselining expectations

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13
Q

Give me an example of a calculated risk that you have taken where speed was critical.

A

Bias for Action

Amazon | Shutting Down Selling Coach

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14
Q

Describe a situation where you made an important business decision without consulting your manager.

A

Bias for Action

Amazon | Shutting Down Selling Coach
Google | Aggregator Going to Legal

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15
Q

Tell me about a time when you had to analyze facts quickly, define key issues, and respond immediately to a situation.

A

Bias for Action

Amazon | Shutting Down Selling Coach

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16
Q

Tell me about a time when you have worked against tight deadlines and didn’t have the time to consider all options before making a decision.

A

Bias for Action

Amazon | Shutting Down Selling Coach

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17
Q

Give an example of when you had to make an important decision and had to decide between moving forward or gathering more information

A

Bias for Action

Yelp | Focused on Ads to unblock adoption

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18
Q

Give me an example of a time you used customer feedback to drive improvement or innovation.

A

Customer Obsession

Google | Phone Calls

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19
Q

Tell me about a time a customer wanted one thing, but you felt they needed something else.

A

Customer Obsession

intrico.io | Drills over Mocks. Teaching vs Coaching

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20
Q

Tell me about a time when you went above and beyond the call of duty for a customer.

A

Customer Obsession

intrio.io | show me don’t tell me benefit

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21
Q

Most of us at one time or another have felt frustrated or impatient when dealing with customers.

A

Customer Obsession

intrico.io | non-product managers wanting to just interview and get in.

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22
Q

Can you give me an example of when you’ve been able to see around the corner to meet a customer need or delight a customer with a solution or product they didn’t yet know they needed/wanted?

A

Customer Obsession

intrico.io | coaching. that is what i do every time. Listen and ask good questions. Help people figure out the why.

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23
Q

To try to meet the high expectations of our customers, we sometimes promise more than we can deliver.

A

Customer Obsession

intrico.io | setting the bar

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24
Q

Tell me about a time when you had to balance the needs of the customer vs. the needs of the business.

A

Customer Obsession

Google | Phone Calls

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25
Q

In your opinion, what is the most effective way to evaluate the quality of your product or service to your internal /external customer?

A

Customer Obsession

Vision > Goal > Metric

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26
Q

Describe a time when you significantly contributed to improving morale and productivity on your team.

A

Earns Trust

Google |Local Search

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27
Q

What three things you are you working on to improve your overall effectiveness?

A

Earns Trust

vocal confidence
poised
brand marketing

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28
Q

Give an example of a tough or critical piece of feedback you received.

A

Earns Trust

Amazon | Toastmasters

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29
Q

Give me an example of an idea you had that was strongly opposed.

A

Earns Trust

Amazon | Pull Recommendations

2 | Yelp | Moving Sherlock

2 | Amazon | changing attribution model (disagree with manager)

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30
Q

Give me an example of a significant professional failure.

A

Earns Trust

Amazon | Pull Recommendations

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31
Q

Give an example of a time where you were not able to meet a commitment to a team member.

A

Earns Trust

c&r | Bad Hire

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32
Q

Building trust can be difficult to achieve at times. Tell me about how you have effectively built trusting working relationships with others on your team.

A

Earns Trust

Google | Local Search Morale

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33
Q

Describe a time when you needed the cooperation of a peer who was resistant.

A

Earns Trust

Yelp | Sherlock

Yelp | On Call

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34
Q

Tell me about a piece of direct feedback you recently gave to a colleague.

A

Earns Trust

intrico.io

c&r | CEO that CTO was driving people away

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35
Q

Tell me about a time you had to communicate a big change in direction for which you anticipated people would have a lot of concerns.

A

Earns Trust

Yelp | On Call

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36
Q

Tell me about a time that you strongly disagreed with your manager on something you deemed to be very important to the business.

A

Have Backbone; Disagree and Commit

Yelp | WBR - Plan Boss Said Wait
Amazon | Attribution
Google | Legal

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37
Q

Give me an example of when you took an unpopular stance in a meeting with peers and your leader and you were the outlier.

A

Have Backbone; Disagree and Commit

Yelp | Leveling

38
Q

When do you decide to go along with the group decision even if you disagree?

A

Have Backbone; Disagree and Commit

Bottlerocket | Connecticut Expansion
Shar | Moving data for teams

39
Q

Describe a time where you felt really strongly about something but ultimately lost the argument.

A

Have Backbone; Disagree and Commit

Amazon | Attribution

40
Q

Give an example when you submitted a good idea to your manager and he/she did not take action on it?

A

Have Backbone; Disagree and Commit

Yelp | WBR - Plan Boss Said Wait

41
Q

Tell me about a time the business gained something because you persisted for a length of time.

A

Have Backbone; Disagree and Commit

Yelp | WBR - Plan Boss Said Wait

BPM | Coaching

42
Q

Provide an example of a time when you have had to make a difficult decision under pressure and then defend and justify it.

A

Have Backbone; Disagree and Commit

c&r | good & bad hiring

43
Q

Give me an example of how you have helped save costs or eliminate waste within your operation.

A

Frugality

Bottlerocket | Learning to Code
intrico.io | testing new platforms

44
Q

Tell me about a time when you had to make tradeoffs between quality and cost.

A

Frugality

intrico.io | scheduling

45
Q

Tell me about a time you had to get something done with half or two thirds of the resources you thought you’d need for the project or initiative.

A

Frugality

c&r | product design staffing

46
Q

Tell me about a time when you generated a creative solution to a problem or project without requiring additional resources.

A

Frugality

bottlerocket | POS, Website, Delivery

47
Q

Tell me about a time you didn’t have enough resources to do something you felt was important but found a creative way to get it done anyway.

A

Frugality

intrico.io | hacked Squarespace to create new way of learning because couldn’t afford custom code

48
Q

Give an example of a time you requested additional funding/budget to complete a project.

A

Frugality

Google | User Research

49
Q

Tell me about a time when you have been unsatisfied with the status quo.

A

Insist on the Highest Standards

Google | Active View Prio Dashboard
Yelp | Seb being unhappy
Yelp | Measure Product
c&r | Derk

50
Q

Tell me about a time you wouldn’t compromise on achieving a great outcome when others felt something was good enough.

A

Insist on the Highest Standards

BPM | interview coaching

51
Q

What measures have you personally put in place to ensure performance improvement targets and standards are achieved?

A

Insist on the Highest Standards

yelp | direct reports

52
Q

Describe the most significant, continuous improvement project that you have led.

A

Insist on the Highest Standards

Amazon | Focusing on New Sellers

53
Q

Give me an example of a goal you’ve had where you wish you had done better.

A

Insist on the Highest Standards

Yelp | Sessions Adoption

54
Q

Tell me about a time when you have worked to improve the quality of a product / service / solution that was already getting good customer feedback?

A

Insist on the Highest Standards

intrico.io | coaching product
add classes > drills > interface changes to suppliment learning

55
Q

Give an example where you refused to compromise your standards around quality/customer service, etc.

A

Insist on the Highest Standards

Yelp | On Call & P0

56
Q

Give me an example of one of the best hires of your career. How did this person progress through their career?

A

Hire & Develop the Best

Yelp | Rohan

57
Q

Tell me how you help your team members develop their careers. Can you give me two to three examples of specific people in whom invested (success & failure)

A

Hire & Develop the Best

Yelp | Edwin
Yelp | DS to PM
Yelp | Proto PM to TPM
Google | Mo

58
Q

Give me an example of a time you have provided feedback to develop and leverage the strengths of someone on your team.

A

Hire & Develop the Best

Yelp | Seb & Travis
Yelp | Edwin
Yelp | DS to PM
Yelp | Proto PM to TPM
Google | Mo

59
Q

Tell me about the most innovative thing you’ve done and why you thought it was innovative

A

Invent & Simplify

Bottlerocket | POS + Real-Time
intrico.io | quiz

60
Q

People often say the simplest solution is the best. Tell me about a particular complex problem you solved with a simple solution.

A

Invent & Simplify

intrico.io | quiz

61
Q

Tell me about a time you were able to make something significantly simpler for customers.

A

Invent & Simplify

intrico.io | quiz
bottlerocket | delivery
bpm | newsletter

62
Q

Describe a challenging problem or situation in which the usual approach was not going to work.

A

Invent & Simplify

63
Q

Give an example of a creative idea you had that proved really difficult to implement.

A

Invent & Simplify

64
Q

Tell me about an out-of-the-box idea you had or decision you made that had a big impact on your business.

A

Invent & Simplify

65
Q

Give me an example of how you have changed the direction or view of a specific function/department and helped them embrace a new way of thinking?

A

Invent & Simplify

66
Q

What is the coolest thing you have learned on your own that has helped you better perform your job?

A

Learn & Be Curious

67
Q

Tell me about a time when you realized you needed to have a deeper level of subject matter expertise to do your job well?

A

Learn & Be Curious

68
Q

When we enter into a new role or problem space, it is common to come in and see things with a fresh perspective.

A

Learn & Be Curious

69
Q

Tell me of a time when you took on work outside of your comfort area and found it rewarding?

A

Learn & Be Curious

70
Q

Tell me about a time when you didn’t know what to do next or how to solve a challenging problem?

A

Learn & Be Curious

71
Q

Example of a time when you pushed the existing boundaries beyond what was normal and expected for your space and you explored new territory?

A

Learn & Be Curious

72
Q

How have you kept up to date with market and competitor trends, and used that information to improve your company’s products / services?

A

Learn & Be Curious

73
Q

Give me an example of a time when you challenged the notion that something had to be done a certain way because it had always been done that way?

A

Learn & Be Curious

74
Q

What are you working on to improve your overall effectiveness at work?

A

Learn & Be Curious

75
Q

Tell me about a time when you took on something significant outside your area of responsibility.

A

Ownership

76
Q

Give me an example of a time when you didn’t think you were going to meet the commitments you promised.

A

Ownership

77
Q

Tell me about a time you made a hard decision to sacrifice short term gain for a longer term goal.

A

Ownership

78
Q

Give an example of when you saw a peer struggling and decided to step in and help.

A

Ownership

79
Q

What steps do you take to ensure projects you complete get transitioned effectively to new owners?

A

Ownership

80
Q

Give me an example of a radical approach to a problem you proposed.

A

Think Big

81
Q

How do you drive adoption for your vision/ideas? How do you know how well your idea or vision has been adopted by other teams or partners? Give a specific example highlighting one of your ideas.

A

Think Big

82
Q

Tell me about time you were working on an initiative or goal and saw an opportunity to do something much bigger than the initial focus.

A

Think Big

83
Q

Tell me about a time you looked at a key process that was working well and questioned whether it was still the right one?

A

Think Big

84
Q

Tell me about a time you took a big risk – what was the risk, how did you decide to do it and what was the outcome?

A

Think Big

85
Q

Now Tell me about a time you took a big risk and it failed.

A

Think Big

86
Q

Tell me about a time when you capitalized on an opportunity to help a co-worker or employee grow – how did you approach the situation, and what was the result?

A

World’s Best Employer

87
Q

Tell me about a time you worked to create a safer or more productive work environment without being prompted.

A

World’s Best Employer

88
Q

Tell me an example of incorporating fun into your work-day.

A

World’s Best Employer

89
Q

Tell me about a time you worked to contribute to something bigger than yourself. What was the impact of that?

A

Success and Scale Bring Broad Responsibility

90
Q

Tell me about a time you left something better than you found it – big or small.

A

Success and Scale Bring Broad Responsibility

91
Q

Have you ever been faced with a moral dilemma in the workplace? How did you respond?

A

Success and Scale Bring Broad Responsibility

Amazon Interview Questions (1 decks)

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