My Additional Themes

Question 1

What is a conflict of interest?

Answer 1

A conflict of interest occurs when someone’s personal or financial interests might interfere with their ability to make fair and unbiased decisions

Question 2

What are the stages of negotiation?

Answer 2

Preparation: Gather information and set your goals.
Opening: Present your position and interests.
Bargaining: Exchange offers and make concessions.
Problem-Solving: Find solutions to address disagreements.
Closing: Finalize the agreement.
Review: Evaluate the outcome and learn from the process.

Question 3

What is required in a lone working policy

Answer 3

Ensuring compliance with the law
Dedicated risk assessment
Protocols for regular communication between lone workers and supervisors
Emergency procedures
Personal safety measures

Question 4

Why is marketing important?

Answer 4

Marketing is important because it helps businesses attract and keep customers. It creates awareness about products and services, helps reach new markets, and sets a company apart from competitors. Marketing builds brands, enhances reputation, and drives business growth by generating sales and customer loyalty.

Question 5

What is the difference between a balance sheet and profit and loss account

Answer 5

A balance sheet shows what a company owns, what it owes, and its net worth at a specific point in time. It provides a snapshot of the company’s financial position.

A profit and loss account (income statement) shows a company’s revenues, expenses, gains, and losses over a specific period. It reveals whether the company made a profit or incurred a loss during that time.

In simple terms, a balance sheet tells you what a company has, while a profit and loss account tells you how it performed financially.

Question 6

What are the main sections in a balance sheet?

Answer 6

Assets, liabilities, shareholder equity

Question 7

What are the main sections in a profit and loss account?

Answer 7

Revenue, Cost of sales, gross profit, Operating expenses, operating profit, non-operating income and expenses, profit before tax, tax, net profit

Question 8

Explain mediation

Answer 8

Mediation is a way to resolve conflicts with the help of a neutral person. The mediator listens to both sides and helps them find a solution that everyone agrees on. It’s a voluntary and private process that aims to reach a fair and mutually acceptable outcome.

Question 9

Explain adjudication

Answer 9

Adjudication is a process of resolving disputes in the construction industry. It involves appointing an impartial third party, known as an adjudicator, to make a quick and binding decision on the dispute. The adjudicator reviews the arguments and evidence presented by both parties and provides a decision known as an adjudication decision. Adjudication is typically used for disputes related to payment or other time-sensitive matters. The decision is enforceable, but the parties can still pursue further resolution through litigation or arbitration if they wish.

Question 10

Explain arbitration

Answer 10

Arbitration is like a private trial. Instead of going to court, both sides present their case to a neutral person or a panel of people called arbitrators. The arbitrators listen to the arguments and evidence and make a final decision, called an arbitral award, which is binding on both parties. It’s a way to resolve disputes outside of the traditional court system.

Question 11

What is the reason for GDPR?

Answer 11

GDPR was introduced to protect people’s privacy and personal data. It sets rules for how organizations collect, use, and store personal information

Question 12

GDPR Principles

Answer 12

Lawfulness - process legally, openly, and transparently
Purpose Limitation - only as intended
Minimisation - only what is necessary
Accuracy - ensure accuracy
Storage Limitations - as long as necessary
Confidentiality - prevent unwanted access
Accountability - be responsible for compliance

Question 13

What are the BREEAM Ratings?

Answer 13

Outstanding > 85%
Excellent > 70%
Very Good > 55%
Good > 40%
Pass > 25%
Acceptable > 10%
Unclassified

Question 14

What are the BREEAM Categories?

Answer 14

Waste
Water
Health and Wellbeing
Innovation
Energy
Transport
Materials
Management
Land Use and Ecology
Pollution

Question 15

What is the 5 Case Model

Answer 15

Strategic - Case for change (Strategic Need)
Management - Capacity / Resource (deliverability)
Financial - Affordability
Commercial - Viability
Economic - Value for Money

Question 16

What are the obligations of the HASAWA?

Answer 16

Protection of H&S and Welfare.
Employer - provide a safe place to work, undertake risk assessment. As far as reasonably practicable.
Employee - Own H&S and not put others at risk.
HSE were set up under HASAWA

Question 17

When is a project notifiable

Answer 17

Longer than 30 working days and involves more than 20 workers at any one time; or
where the work exceeds 500 individual worker days

Question 18

Types of Organisation Model

Answer 18

Functional - grouped by specialism
Divisional - grouped by product / service
Matrix - combination of both
Flat - reduced hierarchy

Question 19

Belbin Team Roles

Answer 19

Shaper
Completer-Finisher
Specialist
Teamworker

Question 20

Myres-Briggs

Answer 20

ENTJ : extraversion (E), intuition (N), thinking (T), judgment (J)
ISFP: introversion (I), sensing (S), feeling (F), perception (P)

Question 21

What is needed to make a contract legally binding

Answer 21

Capacity
Offer
Acceptance
Consideration
Legality
Intent

Question 22

What are the NEC3 Options

Answer 22

Option A: Priced contract with activity schedule.
Option B: Priced contract with bill of quantities.
Option C: Target contract with activity schedule.
Option D: Target contract with bill of quantities.
Option E: Cost reimbursable contract.
Option F: Management contract.
Option G: Term contract (for the appointment of a consultant based on a priced schedule of tasks).

Question 23

JCT Forms of Contract and Values

Answer 23

Minor Works: Simple, Less than £250k and less than 12 months
Intermediate: More complex, more than 12 months, med-large
SBC: med-large scale, more complex schemes / trades,
Major Works: Large scale such as high-rise, more complex, greater contractor risk, greater design responsibility

Question 24

Maslow Hierarchy of Needs

Answer 24

Physiological
Safety
Love and Belonging
Esteem
Self Actualisation

Question 25

Hertzberg Two-Factor Theory

Answer 25

Hygiene and Motivation Factors

Question 26

Leadership Styles

Answer 26

Coaching
Democratic
Commanding
Visionary

Question 27

Types of float

Answer 27

Free Float - Non critical activity float
Time Risk Allowance
Total Float - Float in an activity before completion date
Terminal Float - between planned completion and completion

Question 28

Risk Management Process

Answer 28

Identify
Assess
Control
Review

Question 29

Difference between a PEP and PID

Answer 29

The PEP is a detailed plan for carrying out the project, while the PID is a summary document that starts the project by outlining its key aspects.

Question 30

Headings with a PEP

Answer 30

Introduction
Scope
Organisation / Resources
Programme
Cost
Risk Management
Change Management
Quality Control
Communications
Procurement

Question 31

WWA Complaints Procedure

Answer 31

Complaint received by nominated person
Written response issued confirming understanding and requesting further comments within 7 days
Following response, within 21 days an update will be issued on the findings and actions taken
If dissatisfied, this will be escalated internally for independent review.
If still dissatisfied, this will be referred to mediation under RICS dispute resolution service