multicultural chap 2

Question 1

It consists of a group of individual collaborate closely, share responsibilities, and collectively accountable for achieving specific organizational goals.

Answer 1

Work teams

Question 2

a collection of individuals who interact primarily to share information and make decisions that help each person in their own area of responsibility.

Answer 2

Work group

Question 3

ENUMERATE 6 CHARACTERISTICS OF MULTICULTURAL WORK TEAMS AND GROUPS

Answer 3

1.Diverse Perspectives
2.Language and Communication Styles
3.Workplace Norms and Behaviors
4.Adaptability and Flexibility
5.Conflict Management
6.Creativity and Innovation

Question 4

People from different backgrounds have different ways of thinking Or a team with members from different countries might have different ideas about how to solve a problem.

Answer 4

Diverse Perspectives

Question 5

People from different cultures may speak different languages or have different ways of communicating. When it comes to language and communication styles it can become a challenge or problem because of language barriers and miscommunication or misinterpretation. But this can be an opportunity because we can have a chance to gain knowledge to speak different languages and different styles of communicating.

Answer 5

Language and Communication Styles

Question 6

People from different cultures may have different expectations about how to behave at work.

Answer 6

Workplace Norms and Behaviors

Question 7

Team members must be able to adjust to different ways of working, they must be adaptable and flexible in work. They must know how to adjust to different perspectives, communication styles, and work practices.

Answer 7

Adaptability and Flexibility

Question 8

Teams need to be able to handle disagreements in a constructive way.

Answer 8

Conflict Management

Question 9

A diverse team can come up with new and original ideas. This is one of the advantage in working in a diverse workplace because of having different cultures and perspectives they can come up with a lot of ideas to make new and innovative ideas.

Answer 9

Creativity and Innovation

Question 10

ENUMERATE 7 IMPORTANCE OF MULTICULTURAL WORK TEAMS AND GROUPS

Answer 10

1. Global perspective
2. Enhanced problem-solving
3. Increased creativity and innovation
4. Better Customer understanding
5. Talent attraction and retention
6. Improved organizational learning
7. Competitive advantage

Question 11

As organizations become more global, multicultural teams offer insights into different markets, customer bases, and regions. These diverse perspectives are invaluable for creating globally relevant strategies and products.

Answer 11

Global perspective

Question 12

Multicultural teams often bring a wider range of ideas, perspectives, and problem-solving approaches, leading to more innovative solutions and improved decision-making.

Answer 12

Enhanced problem-solving

Question 13

The variety of viewpoints, experiences, and knowledge in multicultural teams often stimulates creativity. A mix of cultural insights can inspire novel approaches and break away from traditional thinking patterns.

Answer 13

Increased Creativity and Innovation

Question 14

A multicultural workforce can better understand the needs of diverse customers. This is especially important for organizations operating in international markets or serving diverse demographic groups.

Answer 14

Better Customer Understanding

Question 15

Promoting a multicultural work environment can help attract top talent from around the world. Employees value inclusive workplaces that respect diversity and create opportunities for global collaboration.

Answer 15

Talent Attraction and Retention

Question 16

Exposure to different cultural approaches within teams leads to continuous learning and growth. Employees develop intercultural competencies, making them more effective in diverse and global work settings.

Answer 16

Improved Organizational Learning

Question 17

Organizations that effectively manage and leverage the strengths of multicultural teams are better equipped to adapt to changing global environments, thus gaining a competitive edge

Answer 17

Competitive Advantage

Question 18

ENUMERATE 5 CHALLENGES OF MULTICULTURAL WORK TEAMS AND GROUPS

Answer 18

1. Trust and team cohesion
2. Conflict Management and Resolution
3. Unequal Participation
4. Legal and Ethical Differences
5. Coordination Across Time Zones

Question 19

2 Trust and team cohesion

Answer 19

1. building trust
2. in group/out group dynamics

Question 20

2 Conflict management and resolution

Answer 20

D E
1. Different approaches to conflict
2. Emotional expressions

Question 21

2 unequal participation

Answer 21

P C
1. Power dynamics
2. Comfort level with participation

Question 22

2 Legal and ethical standards

Answer 22

1. Varied ethical standards
2. Regulatory Difference

Question 23

2 Coordination across time zones

Answer 23

1. Scheduling conflicts
2. Work-Life balance conflicts

Question 24

Trust may be established differently in every cultures. In some cultures, individuals prefer to build trust through personal relationships (e.g. Socializing), while others rely on competence and professional relationship.

Answer 24

Building Trust

Question 25

Cultural differences may occasionally give rise to sub-groups within a team, where individuals from similar backgrounds develop stronger connections. This can lead to exclusion and limit’s team coordination.

Answer 25

In Group/Out Group Dynamics

Question 26

There are cultures that prefer open confrontation and debate, while others wanted to resolve a conflict indirectly. This can complicate conflict resolution.

Answer 26

Different Approaches to Conflict

Question 27

Some cultures prefer seeing their team’s emotional expression, as they see it as a sign of authenticity, but others suppress their emotion to maintain professionalism. This can cause frustration and misinterpretation on the others.

Answer 27

Emotional Expressions

Question 28

In multicultural teams, some wanted to dominate the team discussions and decision-making. While others hesitate to speak up because they prefer more to listen to the people who has more authority than them.

Answer 28

Power Dynamics

Question 29

In some cultures, speaking up in a group setting might be viewed as rude or impolite, yet encouraged and respected in others. This can lead to unequal contribution in discussions.

Answer 29

Comfort Level with Participation

Question 30

In a diverse culture, each of them has different views on ethics and legality. What is seen appropriate in one culture could be viewed as immoral or unlawful in another, complicating operations and decision-making.

Answer 30

Varied Ethical Standards

Question 31

When teams are composed of members from different countries, understanding and aligning with varying legal and regulatory frameworks can be challenging.

Answer 31

Regulatory Difference

Question 32

Multicultural teams that has multiple time zones can struggle with finding a convenient time to set up a meeting, discussions. Etc.

Answer 32

Scheduling Conflicts:

Question 33

In some cultures, late night and weekend work is normal and acceptable, while in other cultures, they prioritize more the personal life of the employees. These differences can lead to frustrations of the team.

Answer 33

Work-Life Balance Conflicts

Question 34

5 why people form a group

Answer 34

1. Social interaction
2. Shared interests
3. Support and safety
4. Resource sharing
5. Influence and power

Question 35

Humans are social creatures and seek companionship and belonging.

Answer 35

Social Interaction

Question 36

Groups provide a platform for individuals to connect over common interests or goals

Answer 36

Shared interests

Question 37

Groups can offer emotional support, security, and a sense of identity.

Answer 37

Support and safety

Question 38

Collaborating with others allows for pooling resources, skills, and knowledge.

Answer 38

Resource Sharing

Question 39

-Groups can amplify individual voices and enhance collective bargaining power.
- Identity and Belonging:
- Being part of a group helps define personal and social identity.

Answer 39

Influence and power