MULTICULTURAL Flashcards
It is about serving the people who work for you, and not the other way around.
LEADERSHIP
is putting the spotlight on your
team, and not on yourself.
LEADERSHIP
_____ and ______ to lead are the essential elements in promoting people to positions of
higher power, and to positions requiring people management.
social intelligence and emotional maturity
the capacity to communicate and form relationships with empathy and assertiveness. It comes from knowing yourself and exercising proper emotional management.
Social intelligence
gives off a sense of “calm amid the storm.” They’re the ones we look to when going through a difficult time because they perform well under stress.
Emotional Mature/Emotionally Mature
is the art of motivating a group of people to act toward achieving a common goal. In a business setting, this
can mean directing workers and colleagues with a strategy to meet the company’s needs.
Leadership
They work to create and maintain a safe, accepting, and respectful workplace with creative, innovative, and productive employees – unencumbered by barriers that impede growth.
Multicultural Leaders
The__________of the multicultural leader is to dismantle barriers that impede the career development of any aspiring leader regardless of race, gender, and sexuality.
Primary responsibility
Multicultural leadership involves deep immersion within different cultures to understand their values and specific context. This immersion unlocks insight ______________, inspire employees, and drive organizational performance in geographies outside one’s “__________.”
Into how to best reach customers, Home base
To be an effective multicultural leaders they need to understand that ____________ are not fictitious and that organizations must be proactive in order to rid themselves of these barriers to leadership diversity.
GLASS CEILING
The term __________ refers to invisible barriers that keep some people from
advancing in the workplace.
“glass ceiling”
he is running for senator to make history as the “first indigenous person” in the Senate.
Former ifugao rep. Teddy Baguilat
She is a director known for films like point break, k-19: the windowmaker, and zero dark thirty.
Kathryn Bigelow
is about inspiring people to do what needs to be done.
Inner Leadership
is about being true to yourself and doing what you need to do because it is right for you.
Inner Leadership
Inner leadership can be characterized by __________. The element of trust in any work community is critical to leader success in attaining both personal and work-community ends.
mutual interactive trust
As a _________ you are
administration of the business and its workforce.
Manager
This role emphasizes ensuring that the infrastructure for operations running smoothly is in place, and that everything is exactly where it needs to be – when it needs to be, and that the work is documented where necessary.
Manager
Management frequently tend to be responsible for the actual running and ______________, with a head for numbers and an excitement for flow charts. responsible for the actual running and rational problem
rational problem solvers
In an ideal situation, a ___________ is very rarely seen, they do not micromanage yet their influence is widely felt throughout the company.
successful manager
Ultimately they work behind the scenes to ensure that the business operates as smoothly as possible.
Successful manager
However, when you adopt a more ________________, you are dealing more from the front lines as it were, and getting into the action up close.
Leadership oriented role
They inspire by example
Leaders
They are people oriented
Leaders
driving force Whereas managers are better with _______________.
numbers and schedules
leaders are _________behind the workforce and teams.
driving force
If managers provide the __________, it is the leaders who __________
Goals; help them to meet them
Whereas managers can sometimes lose sight of the employees in the pursuit of goals, ______________ to the task force and will often bring any issues relating to staff performance or morale to the management’s attention.
Leaders remain connected
A _____________ connects daily work with great goals.
Great leader
A _______ focuses only on the short-term.
mere manager
A _____________thinks of people as people.
great leader
A ______________ sees only titles or organizational charts
mere manager
A ________ wants to earn respect.
great leader
A ___________ wants to be liked.
mere manager
A __________ cares mainly about results.
great leader
A __________ is more concerned with process.
mere manager
A _________ blames the team.
mere manager
A __________ understands that if the team falls short, he is responsible.
great leader
A _______empowers people with honesty and transparency.
great leader
A ________parcels out information as if it costs him personally
mere manager
_________ defines leadership, “A leader is one who knows the way, goes the way, and shows the way.”
John C. Maxwell
A ___________ has a futuristic vision and knows how to turn his ideas into real-world success stories.
good leader
The ______________ once said, “The supreme quality of leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office.”
34th President of United States, Dwight D. Eisenhower
________________ are two important ingredients which make a good leader.
Honesty and integrity
To be an effective leader, you should be ___________ enough to ensure that other follow your commands. If you are unsure about your own decisions and qualities, then your subordinates will never follow you.
confident
Probably the most difficult job for a leader is to __________. It can only be possible if you _____ your followers by setting a good example. When the going gets tough, they look up to you and see how you react to the situation.
persuade others to follow; inspire
Leaders should develop______ with their followers. Unfortunately, most leaders follow a dictatorial style and neglect empathy altogether.
empathy
In order to get ahead in today’s fast-paced world, a leader must be ____________ at the same time. Creative thinking and constant innovation is what makes you and your team stand out from
the crowd.
creative and innovative
It is important for a leader to focus on key responsibilities while leaving the rest to others. Delegate tasks to your subordinates and see how they perform.
Delegation and empowerment
If they do well, give them a pat on the back but if they struggle, make them realize their mistakes and work together to improve. Holding them accountable for their actions will create a sense of responsibility among your subordinates and they will go about the business more seriously.
Accountability
Holding them accountable for their actions will create a sense of _______ among your subordinates and they will go about the business more seriously.
responsibility
When it comes to _______, you need to follow the approach highlighted by Arnold H. Glasow when he said, “A good leader takes little more than his share of the blame and little less than his share of the credit.”
accountability
Apart from having a futuristic vision, a leader should have the ability to take the right decision at the right time. Decisions taken by leaders have a profound impact on masses. A leader should think long and hard before taking a decision but once the decision is taken, stand by it.
Decision making capabilities
Until you clearly communicate your vision to your team and tell them the strategy to achieve the goal, it will be very difficult for you to get the results you want. Simply put, if you are unable to communicate your message effectively to your team, you can never be a good leader.
Good communicator
Words have the power to motivate people and make them do the
unthinkable.
If you use them effectively, you can also achieve better results
Good Communicator
Your teams look up to you and if you want them to give them their all, you will have to be passionate about it too. When your teammates see you getting your hands dirty, they will also give their best shot. It will also help you to gain the respect of your subordinates and infuse new energy in your team members, which helps them to perform better. If they feel that you are not fully committed or lacks passion, then it would be an uphill task for the leader to motivate your followers to achieve the goal.
Commitment and passion
