MT chpt 1 Flashcards

1
Q

the process of employing people, training them, compensating them, developing policies relating to them, and developing strategies to retain them.

A

Human resource management (HRM)

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2
Q

involves the entire hiring process from posting a job to negotiating a salary package. You need people to perform tasks and get work done in the organization.

A

‘Staffing’

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3
Q

Every organization has policies to ensure fairness and continuity within the organization.
* Discipline process policy
* Vacation time policy
* Dress code
* Ethics policy
* Internet usage policy

A

Development of Workplace ‘Policies’

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4
Q

Compensation includes anything the employee receives for his or her work.
*Pay
*Health benefits
*401(k) (retirement plans)
*Stock purchase plans
*Vacation time
*Sick leave
*Bonuses
*Tuition reimbursement

A

‘Compensation and Benefits’ Administration

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5
Q

involves keeping and motivating employees to stay with the organization.

A

‘Retention’

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6
Q

Once we have spent the time to hire new employees, we want to make sure they not only are trained to do the job but also continue to grow and develop new skills in their job.
*Job skills training, such as how to run a particular computer program
*Training on communication
*Team-building activities
*Policy and legal training, such as sexual harassment training and ethics training

A

‘Training and Development’

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7
Q

Human resource people must be aware of all the laws that affect the workplace. An HRM professional might work with some of these laws:
*
Discrimination laws
*Discrimination laws
*Health-care requirements
*Compensation requirements such as the minimum wage
*Worker safety laws
*Labor laws

A

Dealing with ‘Laws’ Affecting Employment

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8
Q

Safety is a major consideration in all organizations. Oftentimes new laws are created with the goal of setting federal or state standards to ensure worker safety.

A

‘Worker Protection’

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9
Q

Besides these major roles, good communication skills and excellent management skills are key to successful human resource management as well as general management.

A

Communication

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10
Q

are those things the company has no direct control over; however, they may be things that could positively or negatively impact human resources. External factors might include the following:
1.Globalization and offshoring
2.Changes to employment law
3.Health-care costs
4.Employee expectations
5.Diversity of the workforce
6.Changing demographics of the workforce
7.A more highly educated workforce
8.Layoffs and downsizing
9.Technology used, such as HR databases

A

Awareness of ;External Factors

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11
Q

term used to describe lost productivity as a result of an employee using a work computer for personal reasons, is another concern created by technology.

A

Cyberloafing

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12
Q

A discussion of ______ is necessary when considering challenges of human resources.

A

Ethics

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