MS 900 Overall Questions

Question 1

What are the three main cloud service models, and each of Microsoft’s offerings?

Answer 1

Software as a Service (SaaS), like Microsoft 365,
Infrastructure as a Service (IaaS), like Azure Virtual Machines,
and Platform as a Service (PaaS), like Azure App Service.

Question 2

What are the key differences between Office 365 and Microsoft 365?

Answer 2

Both cloud products.
Office 365 is about core productivity applications,
Microsoft 365 is more holistic and offers productivity programs, security and device management.

Question 3

Describe the public, private, and hybrid cloud models and their use.

Answer 3

Public cloud is like renting space and great for scalability,
Private is your own server and great for control,
Hybrid is a mix and great for a tailored approach.

Question 4

What factors should be considered for cloud, hybrid, and on-premises services?

Answer 4

Scalability,
maintenance costs,
and security.

Question 5

What are the core productivity capabilities and benefits of Microsoft 365?

Answer 5

Outlook for emails,
Exchange for messaging,
OneDrive for file storage and sharing.

Question 6

List the core Microsoft 365 Apps and functionalities

Answer 6

Word for documents,
Excel for spreadsheets,
PowerPoint for presentations,
Outlook for emails, and
OneNote for note-taking.

Question 7

What work management capabilities does Microsoft 365 offer?

Answer 7

Project for project planning,
Planner for task organization,
Bookings for appointment scheduling,
Forms for surveys,
Lists for tracking, and
To Do for personal task management.

Question 8

Describe the collaboration benefits and capabilities of Microsoft 365, encompassing Yammer, SharePoint, OneDrive, and Stream.

Answer 8

Yammer for social collaboration, SharePoint for teamwork,
OneDrive for personal storage, and Stream for video collaboration.

Question 9

What are the collaboration benefits and capabilities of Microsoft Teams and Teams Phone?

Answer 9

Microsoft Teams is a hub for teamwork, facilitating communication and collaboration.
Teams Phone has calling capabilities.

Question 10

Can you describe the Microsoft Viva apps and their role in enhancing the employee experience?

Answer 10

Microsoft Viva apps, such as Viva Insights, Connections, Learning, and Topics, enhance the employee experience by promoting well-being, communication, learning, and knowledge discovery within the Microsoft 365 environment.

Question 11

How can you extend Microsoft Teams by using collaborative apps?

Answer 11

Microsoft Teams can be extended with collaborative apps, integrating additional functionalities and tools to enhance collaboration. This allows users to tailor Teams to their specific needs.

Question 12

What are the endpoint management capabilities of Microsoft 365, and how do tools like Intune, Windows AutoPilot, and Endpoint Manager contribute to this?

Answer 12

Microsoft 365 simplifies endpoint management with tools like Intune for device management, Windows AutoPilot for streamlined device setup, and Endpoint Manager for centralized administration.

Question 13

What are the key differences between Windows 365 and Azure Virtual Desktop?

Answer 13

Windows 365 is a cloud PC service, providing a personalized Windows experience. Azure Virtual Desktop is a virtualization service, delivering virtual desktops and apps.

Question 14

How is the deployment and release managed for Windows-as-a-Service (WaaS) in Microsoft 365, including deployment rings?

Answer 14

WaaS deployment involves staged releases called deployment rings. This allows organizations to control and test updates before rolling them out to all users.

Question 15

What are the deployment and update channels available for Microsoft 365 Apps?

Answer 15

Microsoft 365 Apps have different deployment and update channels, including Current Channel, Monthly Enterprise Channel, Semi-Annual Enterprise Channel, and others, allowing organizations to choose the update pace.

Question 16

What are the capabilities of Viva Insights in terms of analytics and employee well-being?

Answer 16

Viva Insights provides analytics on productivity and well-being, offering insights into collaboration patterns and promoting a healthy work-life balance within the Microsoft 365 environment.

Question 17

What capabilities does the Microsoft 365 Admin center and user portal provide for administrators and users?

Answer 17

The Admin center allows administrators to manage settings and configurations, while the user portal provides users with a centralized hub for accessing and managing their Microsoft 365 services.

Question 18

What reports are available in the Microsoft 365 Admin center and other admin centers, and how do they assist in monitoring and managing the environment?

Answer 18

The Admin center offers various reports, including usage analytics, security reports, and compliance reports, aiding administrators in monitoring and managing the Microsoft 365 environment.

Question 19

Can you describe the principles of the Zero Trust model and its application in Microsoft 365 security?

Answer 19

The Zero Trust model assumes no trust by default and verifies identity, device, and application each time access is requested. Microsoft 365 implements this model for enhanced security.

Question 20

What are the Microsoft Granular Delegated Admin Privileges (GDAP) principles and how do they contribute to administrative control?

Answer 20

GDAP principles provide fine-grained administrative control, allowing organizations to delegate specific administrative tasks without granting full access, enhancing security and control.

Question 21

What identity and access management capabilities does Microsoft 365 offer, including Microsoft Entra ID and Azure Identity?

Answer 21

Microsoft 365 offers robust identity and access management, including Microsoft Entra ID for secure identity verification and Azure Identity for managing identities across cloud and on-premises environments.

Question 22

How does Microsoft 365 address identity concepts such as cloud identity, on-premises identity, and hybrid identity?

Answer 22

Microsoft 365 supports various identity models, including cloud identity (managed in the cloud), on-premises identity (managed on-premises), and hybrid identity (combining both for seamless integration).

Question 23

What is the purpose and value of implementing multi-factor authentication (MFA) and self-service password reset (SSPR) in Microsoft 365?

Answer 23

MFA adds an extra layer of security by requiring multiple forms of verification, and SSPR allows users to reset their passwords securely, enhancing overall security and user convenience.

Question 24

What is the purpose and value of conditional access in Microsoft 365?

Answer 24

Conditional access in Microsoft 365 ensures that access policies are enforced based on specific conditions, enhancing security by allowing or restricting access based on contextual factors.

Question 25

What threat protection solutions does Microsoft 365 offer, including Defender, Secure Score, and Sentinel?

Answer 25

Microsoft 365 provides comprehensive threat protection with solutions like Defender for various endpoints, Secure Score for security posture assessment, and Sentinel for advanced threat detection and response.

Question 26

What are the benefits and capabilities of Microsoft Secure Score in enhancing security within Microsoft 365?

Answer 26

Microsoft Secure Score assesses and improves an organization’s security posture within Microsoft 365, providing recommendations to enhance overall security and reduce vulnerabilities.

Question 27

Can you describe the most common types of threats against endpoints, applications, and identities, and how does Microsoft 365 address them?

Answer 27

Common threats include malware, phishing, and identity theft. Microsoft 365 employs advanced security features in Defender to detect and mitigate these threats effectively.

Question 28

What are the capabilities and benefits of Microsoft Sentinel and Microsoft 365 Lighthouse in enhancing security operations?

Answer 28

Microsoft Sentinel offers advanced Security Information and Event Management (SIEM), while Microsoft 365 Lighthouse provides centralized management for security across multiple tenants, enhancing security operations.

Question 29

What risk and compliance solutions does Microsoft 365 offer, including Purview, data residency support, and information protection features?

Answer 29

Microsoft 365 offers Purview for risk and compliance, supports data residency to meet regulatory requirements, and provides information protection features to secure sensitive data.

Question 30

How does Microsoft support data residency to ensure regulatory compliance within Microsoft 365?

Answer 30

Microsoft ensures data residency compliance by allowing organizations to choose the geographic location for their data storage, aligning with regulatory requirements.

Question 31

What are the features and benefits of Microsoft Priva in managing data privacy within Microsoft 365?

Answer 31

Microsoft Priva helps organizations manage data privacy within Microsoft 365, offering features and benefits for ensuring compliance with privacy regulations.

Question 32

How does Microsoft 365 address insider risk management to protect against internal threats?

Answer 32

Microsoft 365 provides insider risk management solutions, allowing organizations to detect and mitigate potential internal threats by monitoring user activities and behaviors.

Question 33

What are the capabilities and benefits of Microsoft’s auditing and eDiscovery solutions within Microsoft 365?

Answer 33

Microsoft 365 offers robust auditing and eDiscovery solutions, providing capabilities to track user activities and facilitating the discovery of relevant information for legal and compliance purposes.

Question 34

Can you describe the pricing model for Microsoft cloud services, including enterprise agreements, cloud solution providers, and direct billing?

Answer 34

Microsoft cloud services follow various pricing models, including enterprise agreements for large organizations, cloud solution providers for flexibility, and direct billing for individual subscriptions.

Question 35

What options are available for billing and bill management in Microsoft cloud services, including billing frequency and methods of payment?

Answer 35

Microsoft cloud services offer flexibility in billing, allowing organizations to choose billing frequency and methods of payment that suit their budget and financial preferences.

Question 36

How can organizations manage licenses within Microsoft 365, and what are the differences between base licensing and add-on licensing?

Answer 36

In Microsoft 365 through the license management portal.
Base licensing includes essential features,
Add-on licensing provides additional functionalities as needed.

Question 37

How do you create a support request for Microsoft 365 services, and what support options are available?

Answer 37

To create a support request, users can navigate to the Microsoft 365 admin portal. Support options include online resources, community forums, and direct contact with Microsoft support.

Question 38

What are the service level agreements (SLAs) for Microsoft 365 services, and how do service credits work in case of service disruptions?

Answer 38

Microsoft 365 services come with SLAs that define the expected service availability. In case of disruptions, service credits may be offered as compensation based on the severity and duration of the issue.

Question 39

How can you determine the service health status of Microsoft 365 by using the admin portal or the Azure tenant portal?

Answer 39

Using the Microsoft 365 admin portal or the Azure tenant portal, providing real-time information on service availability and any ongoing issues.

Question 40

What is Azure Virtual Machines used for?

Answer 40

Azure Virtual Machines are used to provide scalable and on-demand virtualized computing resources in the cloud for running applications and hosting websites.

Question 41

What is Azure App Service used for?

Answer 41

Azure App Service is used for building, hosting, and scaling web applications and APIs without managing the underlying infrastructure, streamlining development and deployment processes.

Question 42

What is Microsoft Entra ID used for?

Answer 42

Helps organizations securely manage who can access their apps and resources, across the cloud and on-premises.

Question 43

What is Microsoft Bookings used for?

Answer 43

Streamlines appointment scheduling for businesses, letting customers book online and managing calendars for staff.

Question 44

What is Microsoft Access used for?

Answer 44

Helps you store, organize, and analyze information in custom databases for better productivity.

Question 45

What is Microsoft Planner used for?

Answer 45

Visually organizes teamwork, letting you assign tasks, track progress, and collaborate within shared plans.