Motivational Models

Question 1

What are the 5 levels of Maslow’s hierarchy of needs

Answer 1

1. Physiological - breath, food, water, sex, sleep
2. Safety - security of employment, resources, morality, family, health, property
3. Love/belonging - friendship, family, sexual intimacy
4. Esteem - slef-esteem, confidence, achievement, respect by others and of others
5. Self-actualization - morality, creativity, spontaneity, problem solving, lack of prejudice, acceptance of facts

Question 2

What are the hygiene factors (extrinsic motivators) in Herzberg’s Needs at Work?

Answer 2

1. Company policy and admin
2. Supervision - technical
3. Supervision - personal
4. Salary
5. Working conditions

Question 3

What are the Motivator factors (intrinsic) in Herzberg’s Needs at Work?

Answer 3

GRRAWP

1. Growth
2. Recognition
3. Responsibility
4. Achievement
5. Promotion

Question 4

What is the difference between primary and secondary drives of motivation

Answer 4

primary - physiological

secondary - learned in response to social influences - eg wealth

Question 5

What are the three types of motivational needs described by David McClelland?

Answer 5

1. Needs for achievement
2. Needs for affiliation
3. Needs for power

Question 6

What are the four major sources of self-efficacy identified by Bandura?

Answer 6

1. master experiences - performing a task successfully
2. Social modelling - seeing someone be successful
3. Social Persuasion - being convinced and encouraged by someone else that you can do something
4. Psychological Responses - moods, emotions and stress levels affect our level of self-efficacy

Question 7

What is the sequence of emotions resulting from change?

Answer 7

1. Denial
2. Anger
3. Bargaining
4. Depression
5. Acceptance
6. Moving on

Question 8

What are the stages for the readiness of change?

Answer 8

1. Pre-contemplation
2. Contemplation
3. Preparation
4. Action
5. Maintenance

Question 9

What are the four principles of motivational interviewing?

Answer 9

1. Express empathy
2. Develop discrepancy
3. Roll with resistance
4. Support self-efficacy

Question 10

What does the GROW model stand for?

Answer 10

1. Goal
2. Reality
3. Options
4. Wrap-up - get agreement on the action plan

Question 11

What are the four As for dealing with a stressful situation?

Answer 11

Change the situation:
- Avoid the stressor
- Alter the stressor
Change you action
- Adapt to the stressor
- Accept the stressor