Motivation Theories

Question 1

Taylor’s Theory

Answer 1

Workers are motivated by money alone
He favoured division of labour
High Productivity = higher wages

Question 2

Maslow’s Theory

Answer 2

Self Actualisation
Self-esteem
Social needs
Safety
Basic physical needs

Question 3

Hertzberg’s two factor theory

Answer 3

Hygiene factors - good company policy, supervision, working conditions, pay, and relationships with fellow employees.
They don’t get motivated as such but if they aren’t good then workers will get dissatisfied

Question 4

Mayo’s theory

Answer 4

Managers need to improve communication with workers and value their opinions
Managers must meet the social needs of the workers in order to improve motivation

Question 5

Financial motivation

Answer 5

Piece work - worker is paid per unit produced
Commission- money paid to workers. A percentage of the final sale price of a product, often used in sales jobs (auction houses or shops)