Motivation/ organisational structure Flashcards
Advantages of motivation
Increased productivity (output per worker per hour)
- boost output
- lower average costs
- increased profits
Increased quality
Reduce absence
Reduce labour turnover
Financial incentives to improve employee performance
Piecework: the employee is paid by how much work had been done.
Commission: Reward to the sales person based on the value of sales
Bonus: Reward given to an employee, usually at the end of a year or month, normally for meeting certain targets
Profit sharing: strong motivator, as everyone in the business is working for a common goal
Performance Related Pay
Fringe Benefits: Extra goods and services on top of a basic
Define centralised organisational structure
pro/con
All decisions and instructions come from Head Office
+You know everything that is going on/ good overview
+Consistency
-tall organisational structure: many layers of hierachy
-no flexibility for local jobs
Define decentralised organisational structure
pro/con
Some decisions are made by local branches, whilst generally confessing to HQ’s
+flexible: local conditions can be taken into account: e.g. product range
+motivating
-less control from HQ
-need for skilled workers (delegation)
Define span of control
Breath of those under one’s command
Define chain of command
Route for communication, up/down through the hierachy
Name other methods of motivation
Job enrichment: giving workers more responsibility, authority, challenge at work
Job enlargement/rotation: giving workers more jobs but not any increasing difficulty - more of the same
Empowerment: giving workers more responsibility or control over their working lives, e.g. delegation
Teamworking
Types of flexible working
Flexi-time
Home-working: facilitated by IT and Internet
Job sharing
Part-time working
Outsourcing
What is on the job training?
pros/ cons
learning things at the workplace e.g. by looking at what the mentor does
+ tailored to requirements of the company
- time
- cost
- can be disruptive at work
What are the benefits of training?
+ increased productivity
+ broadening the skills of the workforce
+ increased motivation (as managers care: Hawthorne effect)
What are the problems of training?
- cost (esp. since investment is wasted when workers leave)
- time (esp. when cover is needed)
Describe internal recruitment
Using an employee from within in the firm to fill the vacancy
+promotion
+redeployment
+cheaper
+natural wastage possible
- no fresh ideas: less innovation
- might create vacancy in former job
Describe external recruitment
In media: newspaper
Job hunters
+fresh ideas
+wider choice of candidates
