Motivation And Leadership

Question 1

What is Maslows hierarchy of needs?

Answer 1

• in 1943, Abraham Maslow said that humans had five sets of needs (motivators), which come in a particular order.
• as each level of needs is satisfied, the desire (motivation) to fulfil the next set kicks in.
• everyone starts with the lowest, most basic need and works up until the highest need is reached.
• a person will not be motivated by the higher needs until their basic needs are met.

Question 2

What are the 5 Needs? (Bottom of pyramid to top)

Answer 2

• physiological
• safety
• social/belonging
• esteem
• self-actualisation

Question 3

Physiological needs examples

Answer 3

• food
• water
• shelter
• sleep
• excretion

Question 4

Safety needs examples

Answer 4

• physical safety from harm
• employment security
• resources
• health
• property

Question 5

Social/belonging needs examples

Answer 5

• friendship
• family
• intimacy

Question 6

Esteem needs examples

Answer 6

• self esteem
• confidence
• achievement
• respect of others

Question 7

Self-actualisation needs examples

Answer 7

• morality
• creativity
• spontaneity
• problem solving
• lack of prejudice
• fulfilling potential

Question 8

Physiological needs description and implications for motivating staff

Answer 8

• the basic needs for bodily functioning and staying alive; fulfilled by eating, drinking and going to the toilet
• a living wage, basic safe working environment, access to toilet facilities and running water

Question 9

Safety and security description and implications for motivating staff

Answer 9

• to feel safe at work, at home, financially and physically

- safe working conditions, job security, fair wage rises in line with inflation

Question 10

Love and belonging description and implications for motivating staff

Answer 10

• to fulfil social needs such as friendship and family

- a good team atmosphere, open plan offices, friendly supervision

Question 11

Self esteem description and implications for motivating staff

Answer 11

• to feel worthy and respected

- a job title that stands out from others, recognition of one’s achievement in front of peers

Question 12

Self-actualisation description and implications for motivating staff

Answer 12

-to realise potential and have status in life.
(Maslow wrote: ‘what a man can be, he must be’.)

-opportunities for creativity and personal growth, promotion opportunities